General

Resource Consults Latest Jobs Vacancies

Othuke Andrew Akpeli7 years ago6 years ago03 mins

Resource
consults is an outsourcing firm,we recruit for organizations and train other
organizations staffs. The company consists of fifty staffs, some of which
are experienced human personnel.

Job
Title: Human Resource Personnel
Location: Lagos

Responsibilities:

Recruiting,
training and developing staff.
Making
sure that staff get paid correctly and on time.
Pensions
and benefits administration.
Approving
job descriptions and advertisements.
Looking
after the health, safety and welfare of all employees.
Organising
staff training sessions and activities.
Monitoring
staff performance and attendance.
Advising
line managers and other employees on employment law and the employer’s own
employment policies and procedures.
Ensuring
candidates have the right to work at the organisation.
Negotiating
salaries, contracts, working conditions or redundancy packages with staff
and representatives.

Requirements:

Applicant
must have a minimum of Second Class Lower in any field.
Applicant
must have a minimum of one (1) year experience.
Applicant
must be a team worker.

Job
Title: Customer Care Representatives

Location:
Lagos

Responsibilities:

Open
and maintain customer accounts by recording account information
Resolve
product or service problems by clarifying the customer’s complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution
Maintain
financial accounts by processing customer adjustments
Recommend
potential products or services to management by collecting customer
information and analyzing customer needs
Prepare
product or service reports by collecting and analyzing customer
information.
Contribute
to team effort by accomplishing related results as needed.
Manage
large amounts of incoming calls.
Generate
sales leads.
Identify
and assess customers’ needs to achieve satisfaction.
Build
sustainable relationships of trust through open and interactive
communication.
Provide
accurate, valid and complete information by using the right methods/tools.

Requirements:

Applicants
must have a minimum of 2:2 in any discipline from any accredited school.
Applicants
must be familiar with CRM systems.
Excellent
communication skill.
Must
be able to multitask
Must
have a good personality.