Position: Hotline
Information Officer
Organization:
Recycling Council of BC
Location:
Vancouver, British Columbia
Job
Description and Purpose
The
Recycling Council of British Columbia is seeking a Recycling Hotline
Information Officer to work with the Hotline team to
provide waste reduction
information for callers from British Columbia and Alberta. The role of the
Information Officer is to empower and support callers in making informed 3Rs
decisions by providing information on waste avoidance, recycling services,
regulations, programs and initiatives.
Skills
and Abilities Required
The
Information Officer should be an energetic, team-oriented person interested in
MAKING A DIFFERENCE. This position requires an understanding of waste
reduction, recycling, and composting issues and programs in BC and/or AB. The
ideal candidate will possess the following skills and attributes:
- An interest in working
with environmental and/or waste management programs - Proven knowledge of
waste reduction, recycling and composting issues in BC - Education in
environmental science, resource management, geography, political science
or related field - Volunteer experience in
the waste management or environmental field - Excellent customer service
skills; call centre experience an asset - Excellent verbal and
written communication skills - Computer literacy and
proficiency with MS Office applications and database software - Self-motivated, with the
ability to work independently as well as part of a team
Duties
and Responsibilities
- Responding to enquiries
to the RCBC Recycling Hotline by phone and email. The Hotline team
responds to over 200 phone inquiries per day. - Maintaining the currency
and accuracy of information contained in the Recycling Hotline database,
fact sheets, research reports and other reference materials. - Performing miscellaneous
office duties as assigned. - Researching new issues
and unusual enquiries. - Keeping current on
developments in the waste reduction field.
Position
Details
This is a
permanent, full-time position. The position will start August 4th,
2015. The successful applicant will work five days a week, 7 hours a day, for a
total of 35 hours per week. The Recycling Hotline operates Monday to Friday 9am
to 4pm. The starting wage is $15.50 per hour. RCBC offers a benefits package
after three months.
Application
Procedure
Please
submit cover letter & resume, attn:
Jessie Christophersen, Information Services Assistant. No phone
calls please.
Recycling
Council of British Columbia
Unit 10-119 West Pender Street
Vancouver, BC V6B 1S5
Fax: 604-683-7255
Email: employment rcbc.ca*
Application
Deadline: June 26th, 2015. For information on RCBC,
visit us at http://www.rcbc.ca.
Thank you
to all who apply, only those candidates shortlisted will be contacted.
