Progressive People 2nd Level Support Job Vacancy in Australia

• Progress V10.2 gui/cha experience
• 2nd level support and development position
• Based on Sydney’s North Shore

Progress
V10.2 gui/cha.

• Acquire and maintain a deep understanding
  of their ERP software applications (previous ERP experience a
  plus)
• Apply this knowledge and your proven ability
  to research, diagnose and solve problems by fixing software issues to
  provide timely Level 2 problem resolution services to their
  customers 
• Liaise with professional services staff
  and clients
• Design and build modifications and work with
  other members of the development team in developing new products
• Maintain application systems in PROGRESS cha
  & gui
• Bug fixes, enhancements and phone support

• At least 2-3 years of experience in a
  support/development role 
• Strong PROGRESS applications programming
  skills 
• An undergraduate or postgraduate degree 
• Good written and verbal communication
  skills 
• Strong attention to detail combined with
  thoroughness of method
• Customer focussed