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Reporting
recruitments
Staff
directly interacting with this post
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Reporting
directly to and Line-managed by the Executive Director
The
Senior Management Team (SMT), Programme Coordinators, Programme O
fficers,
Programme Officers, Research Fellows, Interns working on supporting
communications, Logistics and Administration
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Main
Responsibilities and Deliverables
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You
will be on a steep learning curve, to gain an in-depth understanding of the
various programmes’ objectives, input of activities and key events and
expected outcomes that Never Again Rwanda is implementing. This will include,
Research and Advocacy, Peace building, and Governance, Human Rights, Regional
Peace programme Civic participatory rights education, Sustainable Livelihoods
and Education.
This
will require dedicated time to become very familiar with programme reports,
annual reports, liaising and learning from key staff in all the relevant
thematic programme areas.
Overview
of Responsibilities
- To
create a ‘corporate’ communications strategy and implementation plan,
working with the Executive Director, Director of Programmes and
Programme Coordinators
- To
develop and maintain NAR’s media strategy across all external media
including press, broadcast, radio, publications and Social Media
- To
raise NAR’s profile and market NAR’s activities including programmes,
key events and activities, case studies, advocacy documents, brochures,
banners, flyers, pamphlets, and other publicity related items and
documentation
- To
support Advocacy efforts by producing reader-friendly tools
- Responsible
for overall Organisational Staff Inductions of new staff to better
understand NAR organisational identity through its values, vision and
mission statement.
Specific
Responsibilities
- To
lead on the production and design of NAR Annual reports, NAR programme
reports and other publications
- To
lead on the monthly NAR in-house web magazine, ‘Peace Insight’ and
disseminate to all stakeholders
- To
take responsibility for external PR of key organisational programme
events and activities and maximising opportunities for communications
activity
- To
act as the custodian for the Corporate Brand(s) of Never Again Rwanda
and to better inform all staff in the organisation of usage of branding
- Record,
document and store all Never Again Rwanda’s programme videos, short film
documentaries, photographs and reports
- To
develop through staff trainings, the capacity of staff to better
addresses internal and external communications in programmes, and
externally with key stakeholder engagement.
- Responsible
for the coordination of NAR induction trainings to all new incoming
staff
Audio-Visual
- To
support the audio-visual team with clear TOR in support of film/
documentary production as well as short summary films for social media
usage.
- To
ensure positive and clear engagement between the SMT and programme teams
on the objectives of short/ documentary film productions in support of
programmes and for educational usage to NAR youth and wider citizen
constituents.
Social
Media and Website
- To
be responsible for all social media activity with weekly up-dates on
Twitter, Facebook, LinkedIn, Instagram and, You Tube
- To
manage NAR’s website(s), the PBI website, including keeping content
up-date and making appropriate, improvements to functionality and
advising colleagues on maximising website potential,
- To
work with the Executive Director, Programme Coordinators, programme
officers, Audio Visual team and partners to support campaigns and other
key initiatives
- To
take responsibility for the development and management of implementing
and expanding social media to raise NAR’s profile and NAR’s trademark
community approaches (Participatory Governance, Psychosocial healing approach,
advocacy messages)
Public
Relations (PR)
- To
identify press opportunities both internally (programmes) and externally
(policy and developmental /sectoral) in support of organisational advocacy
- To
keep a diary of press communications activities
- To
develop corporate messages and disseminate proactively to key
stakeholders
Key
Success Areas
- To
raise the profile of the Never Again Rwanda at National and Local levels
including on social media, supporting the organisation’s ambition to
become the a ‘leading voice’
Time
sheet of hours worked and tasks accomplished
Organisational
Learning and Capacity Building
As
part of our commitment to organisational learning and in support of
understanding that learning organizations are more effective, efficient and
relevant to the communities they serve. NAR expects all staff members to
commit 5% of their time to learning activities, through providing training
and presentations that benefit and build the capacity of Never Again Rwanda
staff as well as themselves
Administrative
As
part of the office team, assist in general administrative duties. This may
include making phone calls, sending invites and on-line publications to NAR
stakeholders (local and international partners, civil society organisations,
Government agencies, donors, local and international academics and other
potential supporters); host visitors, support interns and volunteers. Being
tasked to support key large organisational events.
Performance-related
management
As
a staff member of the organisation, you will be expected to undertake and
manage staff performance appraisal formats (based on tasks and
responsibilities undertaken) and complete an accompanying competency format
(*how a task is undertaken, behaviour, skills and attitudes) for you and
staff under your supervision. This will be undertaken 6-monthly and annually.
A
work plan of yearly objectives will need to be produced between the
line manager and employee at the start of the year in January, after the
annual planning of yearly programme activities and events have been
completed.
The
list of responsibilities is by no means exhaustive and the post holder may be
requested to undertake other relevant and appropriate duties as required. The
job description may be subject to regular review and appropriate
modification.
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Behavioural
Competencies
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Organisational
Awareness
Understands
how their job contributes and delivers NAR vision, mission and goals in
accordance with NAR values and the organisational strategic plan
Planning
and Delivery of Work
Thinks
ahead, managing time, priorities and risks, and developing structured and
efficient approaches to deliver work on time and to a high standard
Decision-making
Considers
the information that is available, identifies options and makes timely
decisions
Working
with Others
Takes
responsibility to build and maintain positive relationships and value the
opinion of others
Team
Building
Works
in a participatory and inclusive manner to encourage team support of one
another, mentoring, coaching and accompaniment
Communicating
and Influencing others
Presents
information and ideas clearly and convincingly, ensuring that messages are
understood; and that others see NAR as credible and engage with the
organisation
Managing
Change
Is
able to be flexible to sustain performance when situations change, workload
increases and priorities shift
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PERSON
SPECIFICATION
Qualification
Professional
Experience, Knowledge and Skills
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Minimum
qualifications:
University degree in Communications, Journalism, Marketing, or the
equivalent.
Essential:
- 5-7
years professional communications work experience of working in the
not-for-profit sector as a senior communications member of the
organisation
- Experience
in internal and external communications, including developing and
implementing a communications strategy, ensuring compliance and
consistency of message
- Excellent
writer and editor
- Strong
written and oral communication skills in English and Kinyarwanda.
- Strong
events organizational skills
- Excellent
communication skills with the ability to interact with a range of
audiences from across a number of disciplines
- A
good knowledge of marketing techniques and their application including
development of advocacy campaigns from inception to delivery
- Ability
to utilise social media and web applications to support public relations
activity and corporate image
- Able
to establish and maintain effective working relationships with various
teams, departments, staff members and partners (media houses, broadcast
media, press persons, liaise with other communications spokes persons)
- Ability
to exercise judgement, identify and make clear, informed, appropriate,
pragmatic and timely decisions within a busy environment of multiple
programmes
- Excellent
computer skills MS Excel spread sheet, MS word and is competent with the
latest Windows Office application
- Ability
to travel to the field as required and at times at short notice
Desirable:
- A
working understanding of French, written and verbal, would also be
advantageous
- Competency
in graphic design and video editing would be advantageous in guiding the
production of multi-media communications material
Personal
Qualities:
- An
excellent team player, incorporates a people-friendly management
approach
- A
good listener and able to engage various audiences
- Open
to learning about the organisational and supporting existing
communication needs from various thematic teams within the organisation
- Energy
and enthusiasm to manage the Communication demands from across the
organisation
- Able
to work in a fast-paced changing environment and adapt to changing work
priorities
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