date: 10 Jul 2016
PROGRAM SUMMARY:
Accelerate seeks to address the inclusion gap for smallholder farmers who lack
access to affordable, accessible, demand-driven products and services that
drive higher productivity and income for farm families. The AgriFin
Accelerate program utilizes a market e
cosystem approach, working with
carefully selected partners to build sustainable models, where farm and crop
management tools and financial services are “bundled” in affordable,
unified platforms leveraging digital channels to promote mass uptake
commercially. The program involves three interrelated components that seek to
address low farmer productivity and capability, and improve institutional
ability to deliver appropriate products and build ecosystems to drive scale. We
work with farmers, banks, mobile network operators, MFIs, research institutes
and other ecosystem players in well-defined partnerships to sustainably bundle
services, leveraging the offer and outreach of all partners, while increasing
the range of services, access points and value for farmers. The program works
with partners to identify, prototype, test and scale successful
digitally-enabled services for smallholders, with a key focus on expanding
access to financial services, using a rapid iteration approach to product
development and client-centric design techniques.
project goal is for smallholder farmers to gain full access to impactful,
demand-driven, technology-enabled financial products, tools, channels and
knowledge that significantly increase farm productivity and family income,
delivered by vibrant ecosystems of diverse service providers. Program operations
will take place in three countries anchored around a central “Hub” officeKenya,
expanding to serve Tanzania and Zambia over a two year timeline.
POSITION SUMMARY:
Agrifin Accelerate Tanzania Director (AATD) will be responsible for the
implementation of the overall country program in Tanzania, including
formulating and managing the program inception/research phase, establishing the
country office, hiring and managing well qualified staff and consultants,
followed by establishing program partnerships, conceptualizing and leading
project development with program partners to fulfill program objectives and
targets. The AATD will be responsible for overseeing performance of all country
projects, supported by technical teams from the Hub office in Kenya, as well as
coordinating with other country programming and ensuring that a strong
cross-learning, monitoring and evaluation stream of activities is consistently
applied.
AATD will take the lead role in developing and managing private and public
sector partnerships for the program, including core partnerships with leading
banks, mobile network operators, insurers and technology providers focused on
service to smallholder farmers, as well as with other ecosystem partners
including farmer unions, MFIs, agricultural buyers and suppliers and insurance
providers. The AATD will provide both technical and project leadership on all
program engagements with program partners and ensure adequate internal and
external resources are provided to ensure their success. The AATD will be
responsible for managing program budgets and developing country-level program
reports to the donor, as well as taking a leading role in overall program
thought leadership, contributing to program publications, representation and
events. The AATD will take the lead in communicating country activities and
learning within the AFA program. The AgriFin Accelerate program will align and
coordinate the original AgriFin Mobile program and other AgriFin and relevant
programming efforts throughout Mercy Corps.
JOB FUNCTIONS:
Program Inception & Ongoing Development
- Lead
establishment of the Tanzania office, including country registration,
securing premises, operational setup and full hiring, aligned with Mercy
Corps policies and procedures. - Lead
initial country research, including ecosystem, payment and farmer-centric
research with strategic partners Dalberg Strategic Advisors. Work with the
AgriFin senior management team to develop AgriFin Accelerate program
strategies for Tanzania which establish maximize internal and external
resources and partner relationships in order to achieve program goals and
objectives. - Develop
and maintain a clear vision and country strategy for the program that can
be clearly communicated to team members, government, partners, investors,
media, Mercy Corps colleagues and program clients, as well as strong
strategic links and cross learning with other AgriFin programming within
Mercy Corps, with the support of the AgriFin Accelerate team. - Hire
and supervise a diverse team, working to build staff skills, and provide
leadership on the implementation of the program and provide accountability
to the deliverables, objectives and workplan. - Lead
origination, implementation and ongoing oversight of all contractual
relationships with consultants, partners and vendors. - Provide
strong leadership to staff, promoting teamwork, honesty, efficiency and a
commitment and joy for the job.
and Lead Partner Engagements
- Identify
opportunities, conceptualize and strategize business models for bundling
of mobile financial and agricultural mobile bundled services. - Lead
on targeting core and secondary partnerships in Tanzania and take the lead
in building and managing key relationships among partners, donors,
ecosystem players and other support agencies in a collaborative manner,
building and leveraging overall AgriFin and Mercy Corps programming. - Work
with program partners to structure technical engagements, including
digital financial product development, distribution channel development,
farmer capability platforms and technology start up support, which build
and expand bundled digital services for farmers, ensuring that they meet
AgriFin standards and align with the program learning agenda. - Serve
as technical lead on all Tanzania-based program engagements, leveraging
the AgriFin Accelerate matrix team and program consultants, ensuring
highest standards of project implementation and building out potential for
follow on projects to increase program impact. - Lead
the process of product development including technology requirements,
pricing, and a value proposition for program partners, drawing on
technical support from Hub team and consultants, as needed. - Develop
and write business plans for each of the countries program and partners. - Update
business plans annually based on new opportunities, including products,
financial and outreach projections with the support of technical teams and
consultants as needed.
Evaluation and Learning
- Work
closely with Director for Monitoring, Evaluation and Learning (MEL) and
Communications Manager to ensure that program learning is well documented,
communicated and aligned with program MEL strategy. - Take
the lead in country thought leadership linked to program learning goals. - Actively
engage with Director for Monitoring, Evaluation and Learning (MEL) to
document all lessons learned from the program and prepare periodic case
studies, beneficiary stories and annual e-books for publication. - Lead
the process of writing, editing, assembling, and submitting country-level
program reports as well as publishing all program related case studies,
ebooks and lessons learned. - Oversee
process of MEL with assistance from program staff. - Ensure
easy public access to MEL reports and data and make sure they are widely
distributed. - Facilitate
workshops and regular internal and external learning events for effective
work planning and capturing of lessons learned.
Representation and Communications
- Develop
close and productive working relationships with all project participants
and stakeholders – including the primary private sector stakeholders and
other ecosystem players, working to establish a shared vision of the
project and achieve objectives; - Establish
and maintain good working relations with the relevant government
ministries, as well as other higher-level stakeholder groups. - Represent
Mercy Corps and AgriFin Accelerate at public events, conferences and
workshops to promote the AgriFin Accelerate program and disseminate
learnings. - Build
strong constituencies to include Mercy Corps headquarters and regional
teams, national and international investors and partners, government
officials, donor community officials, vendors, media and the general
public. - Lead
country level implementation of Mercy Corps’ AgriFin Accelerate’s
communication plan in program countries and abroad with the media, donors,
colleague NGOs, local partners and the government. - Work
closely with the Program Director and Regional Program Director to ensure
that the AgriFin Accelerate program and its complicated set of activities
are woven into overall country and regional strategies so that at no time
does it become a stand-alone initiative separated from the broader
strategies in which it was intended to function.
and
Operational Responsibilities
- Establish
the country office legal registration, structure, procurement and
recruitment and training of staff. - Maintain
operational systems that ensure proper administrative support for programs
and coordination with overall regional programming, as well as segregation
of duties while ensuring effective, transparent use of resources in
compliance with Mercy Corps and donor policies/procedures. - Lead
contracting and budget management of contractors and consultants for the
country program based on Mercy Corps procedures, with support from AgriFin
Accelerate operational team. Ensure all consultant and subgrant agreements
are properly structured, ensure that detailed specifications are prepared
in a timely, objective, fair and transparent manner, including the
reporting responsibilities and administration of terms and awards. - Prepare
and ensure timely submission of country-level donor and internal Mercy
Corps reports. - Direct
and supervise the day-to-day operations of the country program, working in
close coordination with the Program Director and guided by the program
planning and workplan. - Maintain
an adequate human resource plan consistent with Mercy Corps’ policies,
including current position descriptions for all positions, personnel
orientation and professional development plans, personnel evaluation
systems. - Manage
all aspects of the country program budget within approved spending levels
and oversee program cash flow plan to ensure a steady and adequate supply
of funds for program activities. Ensure all program funds are spent in
accordance with donor rules and regulations including private funds. - Maintain
strong operational relationships with Mercy Corps finance, administration
and logistics teams to ensure clarity and full support of program activities.
Learning
part of our commitment to organizational learning and in support of our
understanding that learning organizations are more effective, efficient and
relevant to the communities they serve we expect all team members to commit 5%
of their time to learning activities that benefit Mercy Corps as well as
themselves.
to Beneficiaries
Corps team members are expected to support all efforts towards accountability,
specifically to our beneficiaries and to international standards guiding
international relief and development work, while actively engaging beneficiary
communities as equal partners in the design, monitoring and evaluation of our
field projects.
RESPONSIBILITY:
Tanzania Program Officer, Logistics/Admin Assistant, Finance/HR Assistant,
Finance& Reporting Officer and relevant consultants
DIRECTLY TO:
AgriFin Accelerate Program Director (Kenya)
DIRECTLY WITH:
AgriFin Accelerate Advisory Committee, Zambia Country Director, Regional
Program Director, Director for MEL, Finance Manager, Digital Farmer Capability
Hub Manager, Technology Product Manager, Agriculture Manager, Financial
Services Manager, Program-Related Consultants and other Program Stakeholders,
& EXPERIENCE:
- Minimum
MA/Sc/MBA or equivalent in business administration, information
technology, agriculture, finance or related field required; - Minimum
ten years’ relevant working experience required; preference for experience
in both private and public sector and a strong working knowledge of IT,
financial services and agriculture; - Demonstrated
experience in development of digitally-enabled products and services for
low income markets, including extensive development of products, pricing,
marketing strategies, delivery channels, SWOT analysis, financial
projections and building value propositions; - Demonstrated
ability to develop sustainable and socially actionable business models
through partnerships, including private sector, development agencies,
advocacy groups and government; - Strong
experience in developing, working within & maintaining complex
programs, organizational relationships & partnerships in the
international context; - Proven
track record of ability to lead and manage projects including workplans,
budgets, reporting, HR management and commitment to deliverables and
timeframes; with international country office start up experience in
Africa preferred, - Strong
written, oral communication and presentation skills; - Full
proficiency with MS Office software (i.e., Word, Excel, and PowerPoint),
mobile phone applications (i.e. iPhone, Android, USSD, SMS, MMS, WAP, IVR,
STK) and project management software (i.e. MS Project) required.
FACTORS:
- Innovative,
decisive and inclusive leadership approach - Demonstrated
technical skills in technology, financial services and/or agriculture - Proven
experience managing teams - Proven
experience working within diverse teams - Highest
sense of responsible financial stewardship - Demonstrated
self-starter and problem solver - Excellent
communication and team-building techniques - Cultural
knowledge, sensitivity and respect - Ability
to manage ambiguity, frustration and stress in self, partners and others - Ability
to travel frequently nationally and internationally - Ability
to maintain a sense of humor throughout.
CONDITIONS/ENVIRONMENTAL CONDITIONS:
position will be based in Dar es Salaam Tanzania and may require minimal travel
to other urban centers (less than 10%). Dar es Salaam is Tanzania’s largest
city and is the largest city in Eastern Africa by population. It is also the
most populous Swahili speaking city in the world. It is situated on the East
coast of Africa with an international airport that has flights to most hubs
around the world. There are hospitals, supermarkets and international schools
available. This is an accompanied post for partners and children.
Corps Team members represent the agency both during and outside of work hours
when deployed in a field posting. Team members are expected to conduct
themselves in a professional manner and respect local laws, customs and MC’s
policies, procedures, and values at all times and in all in country venues.

