Duties and Responsibilities:
1. Enhance RMS Leadership in the Opco
• Identifying opportunities for and developing roadmap for maximizing revenue from all Revenue streams – voice, VAS, roaming and solutions
2. Enhance CMS Leadership in the Opco
• Creating a segmented strategy for customer acquisition and preparing a roadmap for capturing the same
3. Prevent churn of existing customer base
• Conceptualize, design and implement the strategy for enhancing customer loyalty
4. Make the company the most preferred mobile service brand in Rwanda
• Develop and implement strategy to ensure superior visibility and superior customer intimacy of the Brand compared to competition
5. To constantly develop and launch innovative products for revenue and image enhancement
• To identify unarticulated customer needs and trends and develop product briefs for sharing with the NPD teams
6. To derive synergies across customer segments for overall revenue enhancement
• To drive cross pollination across several sales channels and customer segments
7. Ensure optimum utilization of Marketing Budgets
• To formulate, monitor and control for effective and efficient deployment of marketing budget
Qualifications and Skills:
• Degree in marketing/MBA
• 8-10 years of experience in Marketing and Operations, preferably with experience in Sales. Should have held a middle management position with top line or bottom line responsibility in a medium/small sized company preferably in telecom, retail, financial services, FMCG, consumer or any others service industry
• Should have Business and commercial acumen
• Winning with Others
• Should have the ability to facilitate change and innovation
• Working Agility
• Must be Rwandan
How to Apply:
Please follow the instructions as stated below as failure to do so could lead to disqualification.
1. Send an Application letter and CV/Resume.
2. Merge these two documents into one document in either word or pdf format.
3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.
4. Include the job title and/or reference number in the subject line of the email address and send your application by email to tmejobs@nftconsult.com
5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.
Application Deadline: May 07, 2012
