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Job Title: Discover Rwanda Kayonza Eco-Lodge Manager
Employer: Ingabo Trading and Training Company
Application Deadline: 15/01/2016
Job location: Kayonza – Rwanda
Reporting to: Company Director
Classification: 3 months’ pro
POSITION SUMMARY
Discover Rwanda hospitality chain is recruiting a new Manager for the Discover
Rwanda Kayonza Eco-Lodge just on the edge of the Akagera National Park. The
Manager is responsible for the management of business operations, staff and
development of the business, working with other members of the company.
KEY RESPONSIBILITIES
Planning and organising accommodation, catering and other hotel services;
– Managing budgets and financial plans as well as controlling expenditure;
– Maintaining statistical and financial records;
– Achieving sales and profit targets;
– Delivering on the strategic business plan for the hotel
– Analysing sales figures and devising marketing and revenue management
strategies; – Management and monitoring of staff (recruitment and appraisal as
necessary);
– Planning work schedules for individuals and teams;
– Meeting and greeting customers;
– Dealing with customer complaints and comments;
– Addressing problems and troubleshooting;
– Ensuring events and conferences run smoothly;
– Supervising maintenance, supplies, renovations and furnishings;
– Dealing with contractors and suppliers;
– Ensuring security is effective;
– Carrying out inspections of property and services;
– Ensuring compliance with licensing laws, health and safety and other
statutory regulations.
– Development of site and discrete activities within the hostel with the
objective of increasing profitability
– Marketing of the Lodge to increase sales and getting client feedback (online
and written) working with company Marketing Manager
– Providing training opportunities to our Social Programme Beneficiaries
SKILLS:
– Strong management skills with a minimum of two years previous experience in
hospitality and service industry.
– Bachelors Degree in related field of study
– Business Oriented
– Excellent written and spoken communication skills
– Excellent spoken (and written) English and French Language
– Friendly and professional telephone manner
– Patience and tact
– Ability to stay calm under pressure and multi-task
– Good problem solving skills
– Ability to use computerised technology with excellent knowledge of Excel and
Outlook
– Methodical approach to work
– Accuracy and attention to detail.
REQUIREMENTS:
– Have proof of right to work in Rwanda / Rwandan ID
– Have a Rwandan bank account in your own name
– Have a fixed place of residence, or be prepared to get one, near the lodge
HOW TO APPLY
SEND YOUR CV and application letter/email to sam.boarer@discoverrwanda.org
or bring it to the Discover Rwanda Youth Hostel in Kigali before applications
close on 15/01/2016.
