A dynamic international education institution under the Royal Patronage of His Royal Highness Prince Michael of Kent. London School of Business & Finance (LSBF) offers industry-focussed programmes designed to
reflect global market trends.
With over 20,000 current students, LSBF attracts the most talented and ambitious candidates from more than 150 countries worldwide, and works with its corporate partners to develop programmes structured with an up-to-date and international perspective.
Across its campuses in the UK, Canada and Singapore, LSBF offers an unrivalled portfolio of academic programmes, professional qualifications and executive training courses.
Job Description
About us:
Having experienced massive success, LSBF are now one of the world’s most respected providers of business education. With campuses throughout the UK, in Prague, Singapore and Canada, our entrepreneurial culture and innovative approach to business means we are on our way to becoming the number one business and finance school of choice. With many more schools to add to our portfolio soon, including our School of Arts as well as the London School of Fashion and Design, coupled with continued plans for growth into 2012, this is an excellent time to join.
Role Purpose:
This high profile role represents an unparalleled opportunity to make a significant and lasting impact in a high growth business. Based in London you will be accountable for leading and developing a team of Sales Advisors, you’ll bring strategic vision, focus and innovative thought to the complex challenges of increasing revenues and driving future growth in a competitive market.
As Head of Sales, you will optimise the team’s productivity and conversion efficiency. Driving their performance, you’ll ensure sales are maximised to achieve ambitious growth targets, whilst also making sure every team member develops the skills necessary to deliver and works to the highest quality standards.
You will be expected to develop collaborative relationships with senior figures in a range of other departments, to drive new initiatives and ensure you are continuously up to date with new products and market changes.
A driven, enthusiastic and motivational people leader, you should have proven experience managing a sales team, and experience of or capability to recruit sales professionals. A commercial and strategic thinker, you thrive in a fast paced environment and are looking for an opportunity to progress in a forward thinking, dynamic and innovative organisation.
Key Responsibilities:
• Manage internal sales team of 5-10 Sales Advisors; possibility for remote management of internationally based teams and international travel
• Understand optimum lead allocation methodology to maximise ROI (by programme area, country etc)
• Drive productivity improvements via call monitoring and analysis
• Improve or design new processes and systems to ensure quality, and grow the reputation of our brand
• Through excellent leadership skills and personal qualities, identify areas of performance improvement, and direct, coach and encourage action plans for development in order to maximise performance
• Train the team to deliver a professional and consistently excellent service
• Submit accurate sales documentation and reports
• Oversee events, student recruitment fairs, presentations and seminars where necessary in order to represent LSBF and generate awareness of our business to potential students
• Become an expert in our products, developing strong relationships with internal stakeholders to ensure sales team are up to date with market changes and product information
• Lead by example
• Reach and exceed targets set by top management
Key Skills & Experience:
• Proven track record in people management in teams of 5+
• Be able to demonstrate a strong track record of success in improving sales performance within a consumer service business
• Previous experience in telephone sales as well as face to face consultative sales role
• Proven experience developing and managing long term customer relationships
• Highly analytical, capability to use data, analysis and insight to drive business performance
• Must be highly organized and have a high attention to detail
• Excellent written and verbal communication skills, with strong presentation and interpersonal skills
• Can adhere to aggressive timelines and changing priorities
• Great team-working capability
• Previous experience working in a culturally diverse environment within a global organisation
Ideal experience:
• Previous experience working with and managing remote teams
• Fluency in English as well as other languages (e.g. French/Arabic/Spanish etc)
Personality Attributes:
• Inquisitive mind and have a passion for instigating improvement
• Motivated, passionate self-starter
• Commercial acumen
• Highly analytical, ability to drive performance
• Knowledge of full 360 degree sales processes and buying decisions
• Excellent people skills
• Ability to coach and/or develop individuals and groups
• Clear and concise communication at all levels with the ability to handle objections
• Ability to manage people towards target achievement
• Outstanding Planning and Project Management skills
• Results-oriented, prioritise commercially
• Seeks to be the best and is demanding of team
• Quality focused, able to achieve excellence, prioritise according to optimum business benefit, within challenging timeframes
• Demonstrate excellence by going above and beyond for the benefit of colleagues and the company
• Innovative, energetic, enthusiastic and tenacious and able to respond in a fast moving environment
• Strong verbal and written communication skills, whilst also being an empathetic communicator
Opportunities for you:
• Professional development and study (subject to terms and conditions full details of which can be disclosed upon application)
• Travel both within the UK and internationally
• Opportunity for temporary re location to our international campuses
• Engaged, ambitious and motivated team
• Excellent bonus and commission structure
• Career progression and development
• Employee recognition schemes
•
Due to rapid expansion we are also looking for Sales Managers and Team Leaders across al our UK campuses in London, Birmingham and Manchester; if you feel you are better suited to one of these roles please forward your details and a member of the recruitment team will be in touch.
Key Words: sales / new business / business development / customer service / Sales Manager / Team Leader / Head of Sales/ Sales Director
Please note: Only applicants shortlisted for interview will be contacted
LSBF is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Desired Skills & Experience
Key Responsibilities:
• Manage internal sales team of 5-10 Sales Advisors; possibility for remote management of internationally based teams and international travel
• Understand optimum lead allocation methodology to maximise ROI (by programme area, country etc)
• Drive productivity improvements via call monitoring and analysis
• Improve or design new processes and systems to ensure quality, and grow the reputation of our brand
• Through excellent leadership skills and personal qualities, identify areas of performance improvement, and direct, coach and encourage action plans for development in order to maximise performance
• Train the team to deliver a professional and consistently excellent service
• Submit accurate sales documentation and reports
• Oversee events, student recruitment fairs, presentations and seminars where necessary in order to represent LSBF and generate awareness of our business to potential students
• Become an expert in our products, developing strong relationships with internal stakeholders to ensure sales team are up to date with market changes and product information
• Lead by example
• Reach and exceed targets set by top management
Key Skills & Experience:
• Proven track record in people management in teams of 5+
• Be able to demonstrate a strong track record of success in improving sales performance within a consumer service business
• Previous experience in telephone sales as well as face to face consultative sales role
• Proven experience developing and managing long term customer relationships
• Highly analytical, capability to use data, analysis and insight to drive business performance
• Must be highly organized and have a high attention to detail
• Excellent written and verbal communication skills, with strong presentation and interpersonal skills
• Can adhere to aggressive timelines and changing priorities
• Great team-working capability
• Previous experience working in a culturally diverse environment within a global organisation
Ideal experience:
• Previous experience working with and managing remote teams
• Fluency in English as well as other languages (e.g. French/Arabic/Spanish etc)
Personality Attributes:
• Inquisitive mind and have a passion for instigating improvement
• Motivated, passionate self-starter
• Commercial acumen
• Highly analytical, ability to drive performance
• Knowledge of full 360 degree sales processes and buying decisions
• Excellent people skills
• Ability to coach and/or develop individuals and groups
• Clear and concise communication at all levels with the ability to handle objections
• Ability to manage people towards target achievement
• Outstanding Planning and Project Management skills
• Results-oriented, prioritise commercially
• Seeks to be the best and is demanding of team
• Quality focused, able to achieve excellence, prioritise according to optimum business benefit, within challenging timeframes
• Demonstrate excellence by going above and beyond for the benefit of colleagues and the company
• Innovative, energetic, enthusiastic and tenacious and able to respond in a fast moving environment
• Strong verbal and written communication skills, whilst also being an empathetic communicator
Opportunities for you:
• Professional development and study (subject to terms and conditions full details of which can be disclosed upon application)
• Travel both within the UK and internationally
• Opportunity for temporary re location to our international campuses
• Engaged, ambitious and motivated team
• Excellent bonus and commission structure
• Career progression and development
• Employee recognition schemes
Click Here to Apply
