About
Kenya Airways:
Kenya Airways:
Kenya
Airways, a member of the Sky Team Alliance, is a leading African airline flying
to 54 destinations worldwide, 44 of which are in Africa and carries over four
million passengers annually. The airline was recently voted the Leading Airline
in Africa by passengers in the World Travel Awards. It has also been voted the
Leading Airline in Africa – Business Class four years in a row.
Airways, a member of the Sky Team Alliance, is a leading African airline flying
to 54 destinations worldwide, 44 of which are in Africa and carries over four
million passengers annually. The airline was recently voted the Leading Airline
in Africa by passengers in the World Travel Awards. It has also been voted the
Leading Airline in Africa – Business Class four years in a row.
Kenya
Airways has a fleet of 36 aircraft that are some of the youngest in Africa;
this includes its flagship B787 Dreamliner aircraft. The onboard service is
renowned and the lie-flat business class seat on the wide-body aircraft is
consistently voted among the world’s top 10. Most recently it has scooped top
awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the
Business Airline of the Year in Africa.
Airways has a fleet of 36 aircraft that are some of the youngest in Africa;
this includes its flagship B787 Dreamliner aircraft. The onboard service is
renowned and the lie-flat business class seat on the wide-body aircraft is
consistently voted among the world’s top 10. Most recently it has scooped top
awards at the Africa Investor (Ai) Tourism Investor Awards and was declared the
Business Airline of the Year in Africa.
Job
Summary: The
Sales and Ticketing Agent will provide excellent service to customer in terms
of ticketing reservations and KQ product to generate sales and ensure customers
satisfaction.
Summary: The
Sales and Ticketing Agent will provide excellent service to customer in terms
of ticketing reservations and KQ product to generate sales and ensure customers
satisfaction.
Key
Duties and Responsibilities:
Duties and Responsibilities:
- The
incumbent will carry out reservations and ticketing for all KQ clients to
generate sales. - Fare
quotes to all KQ clients to provide the best applicable fares and generate
sales - The
jobholder will recruit and handle existing and prospective frequent fliers
to win and retain loyalty. - Tasked
with printing and reconciling of sales returns to account for daily sales. - Actively
promote all KQ products to create awareness and generate sales - The
jobholder will promote direct telephone sales so as to reduce distribution
costs and generate sales
Qualifications,
Skills and Experience:
Skills and Experience:
- The
incumbent for the Kenya Airways Sales and Ticketing Agent should hold an
O’ level Division III or C+ IATA/UFTAA diploma/basic airline fares and
ticketing - Good
team player - Customer
focused - Excellent
communication skills - Pleasant
personality/approachable - Self
confident and well groomed - Excellent
knowledge of KQ product - Leadership/Management
Skills Programs
Skills:
- Tight
focus on core activity - Quality
of Work - Minimalist
organization - Responsible
decision-making by the individual - Team
working - Professional
expertise - Leaders
not followers in what we
do - Single
status organization - Technical
knowledge and skills - Ethically
Honest - Standards
Well Defined and Controlled - Acceptance
to make mistakes and learn from
them - Ethics.
Fair, But
Firm - Bias
for
action - Show
commitment to
success - Good
strong and frequent communication skills - Active
new business thrust
How
to Apply:
to Apply:
All
applicants who wish to join the Kenya Airways as the Sales and Ticketing Agent
are encouraged to apply online by clicking on the link below.
applicants who wish to join the Kenya Airways as the Sales and Ticketing Agent
are encouraged to apply online by clicking on the link below.
Deadline:
31st August 2017
31st August 2017
