RESPONSIBILITIES
• Coordinate all activities related to processing of customer sales orders.
• Interface with Canadian account managers, customers, and other personnel to receive complaints related to products and operations.
• Process Returned Goods transactions,
• Investigate and resolve discrepancies
• Prepare summary reports as required to identify trends and corrective actions.
REQUIRED SKILLS
• Exposure to SAP
• Excellent written and verbal communication skills in English, French an asset
• Professional, friendly and enthusiastic telephone manner with a customer focused attitude
• Detailed oriented with the ability to work effectively both independently and in a team environment
• Post secondary education or related experience, preferably in Healthcare
• 3 years experience in customer service, including inventory investigations
• Proficiency in computer skills (Word, Excel, other PC software applications)
• Due to the required handling of products, must not have allergies to Natural Rubber Latex (NRL)
For immediate consideration, please forward your resume to hrcanada2@medline.com.
NO TELEPHONE CALLS PLEASE