Job #:
112640
Job Title: Program Assistant
Job Stream: Administration
Location: Accra, Ghana
Closing Date: 01/14/2012
Background
/ General description:
The
International Finance Corporation’s Sub-Saharan Africa Department, is seeking
to recruit a highly motivated and well-organized Program Assistant, who can
support the Country Manager, ensuring the effective operation of the office,
covering Ghana and five other countries in the West African sub-region (Benin,
Burkina Faso, Guinea, Niger, and Togo). The position will be based in Accra.
This is a 2-year term appointment.
Duties and
Accountabilities:
•Provide
full administrative and secretarial support to the Country Manager to ensure
the smooth operation of the Office.
•Coordinate
the Manager’s calendar, schedule and travel arrangements; ensure the Country
Manager is fully prepared for each meeting/presentation/events.
•Maintain
a strong overview of the office’s work program, ensuring timely delivery of
tasks/actions needed by the Manager and senior staff in the office. Ensure that
the Country Manager’s action list is consistently current.
•Ability
to liaise with the various Ministries, Departments and Agencies of the
Government in order to be able to schedule meetings on behalf of the Country
Manager.
•Provide
quality control by monitoring documents for accuracy, ensuring adherence to
unit and World Bank Group guidelines and procedures, and assisting in editing,
formatting, and production of documents and correspondence.
•Proactively
handle incoming emails, delegating these to the relevant staff members and
following up to make sure that they are handled on time. Independently prepare
answers to queries.
•Follow up
to ensure that management decisions and assignments are properly carried out.
•File,
retrieve and track information for the Country Manager’s office.
•Ad-hoc
duties as required by this office;
Selection
Criteria:
•Minimum
of a High School Diploma or equivalent (college diploma preferred) or equivalent
diploma, with a minimum of 7 years’ relevant experience.
•Excellent
organizational, administrative, and time management skills – with a proven
ability to work promptly and efficiently under pressure and meet tight
deadlines with a minimum of supervision, including multi-tasking. Advanced
knowledge of World Bank Group’s computer software packages (i.e. Word, Lotus
Notes, Excel, SAP, etc.) will be an advantage.
•Ability
to quickly understand the Department’s business and continuously relate these
to the level and quality of support required.
•Maturity,
discretion and good judgment; absolute integrity in handling confidential
information.
•Outstanding
interpersonal skills to interact effectively with a range of contacts
internally and externally and deal effectively with diverse situations which
require good judgment, tact and diplomacy.
•Proven
ability to work effectively in a team-oriented, multi-cultural environment, and
function as an effective team member in various groups, etc.
•High
degree of resourcefulness, ability to anticipate and solve problems and
demonstrated willingness to go the extra mile.
•Strong
written and verbal communication skills.
•Fluency
in English and French essential.
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