IMF IT Project Manager Job Vacancy – Print Services (Recruitment Mission to The Middle East and North Africa), Washington

As a member of the
Client Services Division of the Technology and General Services (TGS)
Department, the successful candidate will strategically position and
holistically manage the IMF’s printer, copier, facsimile, and scanner
environment to provide high quality value for money print products and services
within the IMF. The printer environment includes a centralized on-site print
shop for production of the Fund’s official documents, publications, and other
materials for internal and external distribution. This position operates with
relatively high-level autonomy and requires making decisions on matters that
involve day-to-day management and execution of the work plan, business
relationships, performance management of vendor contracts, and the
implementation of the team-led projects supporting the initiatives of TGS.

• Serves as owner and champion of
  the Print Services Team’s mission to provide quality, cost-competitive
  print products and services to the IMF.
• Provides leadership and managerial
  oversight to a complex, multifaceted print services work program, defining
  goals, priorities, requirements, and key performance indicators
• Sets and communicates strategic
  direction, including technology and new product planning and
  implementation.
• Manages administrative and capital
  budgets in accordance with guidelines, including input to reporting tools
  and participates in quarterly financial reviews.
• Leads and coordinates the
  preparation of audit responses and other requests for data from IMF
  management.
• Provides leadership, guidance,
  coaching, and motivation to direct report staff.
• Fosters and supports a highly
  motivated client service-oriented vendor workforce through contracts
  supported by an appropriate technical environment capable of delivering
  best-in- class customer service and quality print products and services.
• Plays a key role in support of the
  organization’s sustainability effort as it relates to environmental
  footprint and sustainability of printing and paper use.
• Establishes strong business
  relationships with key users, vendors, and other stakeholders.
• Leads and oversee a diverse team
  of talented, service-oriented professionals with in-depth knowledge of the
  printing industry .
• Monitors quality, value, and
  ensures continuous improvement.
• Fosters a safe work environment by
  establishing, implementing, and ensuring compliance with safety standards.
• Designs, develops and produces
  reports to quantify work efforts including vendor performance, achieved
  savings, work allocation, productivity, service levels, innovation, and
  trends.
• Identifies, develops and
  implements improved products and services as appropriate to meet
  institutional needs.
• Implements and monitors
  improvement goals, including identifying, conducting, and reporting
  appropriate benchmarking at regular intervals.
• Assures TGSIC’s compliance and
  consistency with the IMF’s legal, procurement, and contractual policies
  and procedures.

• Familiarity with a broad range of
  technologies supplemented by in-depth knowledge in specific areas of
  relevance.
• Ability to quickly grasp how new
  technologies work and how they might be applied to achieve business goals.
• Analytical skills that enable
  synthesis of inputs from many sources and allow for strategic thinking and
  tactical implementation.
• Interpersonal skills that create
  openness and trust among colleagues.
• Facilitation and conflict
  management skills that enable effective working relationships.
• Verbal and written communications
  skills that are compelling, convincing, and reassuring and skills that
  articulate complex technical ideas to non-technical stakeholders.
• Financial and process skills: an
  understanding of financial practices and goals including drivers of
  process costs, ability to work with suppliers to ensure effective cost
  solutions and agreed upon service level agreements.
• Demonstrated ability to assess
  needs, creatively approach solutions, decide and influence appropriate
  courses of action.
• Demonstrated ability to manage a
  large budget and exercise fiscal responsibility

• Managing a large
  printer/copier/scanner/facsimile fleet and an in-house print production
  environment.
• Establishing and maintaining
  Contractual Service Agreements, financial analysis, cost accounting, cost
  models, cost allocation processes, and chargeback processes.