Free the Children,Coordinator, Trips Jobs in Canada

Job
description

Are you a person
who enjoys challenges and making a difference in the world?

Me to We is a new
kind of social enterprise for people who want to help change the world with
their daily choices. Through our media, products and leadership experiences, we
support Free The Children’
s work with youth creating global change. Every trip,
t-shirt, song, book, speech, thought, smile and choice adds up to a lifestyle
that’s part of the worldwide movement of we.

Me to We is seeking a Trip Coordinator
to join the Corporate and Family Engagement Team to take ownership of trip
logistics and coordination for Me to We’s VIP adult, family, and corporate
travelers. The Corporate and Family Trip Coordinator works to build high touch
relationships with guests and ensures they are informed, excited, and honored
throughout the pre and post-trip process. The successful candidate will exhibit
consistency, attention to detail and professionalism in all elements of their
work and when liaising with all stakeholders.

There is a three (3)
month probationary period, upon reaching the three (3) month period, all staff
members are offered a health plan including dental and Employee Assistance Program.
The position is based out of Me to We’s office in Toronto (223 Carlton Street).

Responsibilities:
Client
Management/Relationship Building

Support
the CEO by maintaining utmost care for high value stakeholders, with the
flawless delivery of VIP and celebrity trip fulfillment.
Support
the Corporate and Family Engagement team in presentations, pre-departure
sessions and information nights, pitching volunteer trips to new and
existing adult family and corporate clients
Establish
customer satisfaction and loyalty with our existing clients through
post-trip follow up, supporting travelers through continued engagement
with Me to We and Free The Children, and seeking referrals for future
trips engagement.

Trip
Fulfillment

Execute
on all trip operations following the sale of trip: ie. Confirmation of
bookings, processing payments, obtaining registration paperwork from trip
participants, etc.

Ability
to create, manage and coordinate a high volume of tailored and customized
itineraries which include destinations outside of the standard Corporate
& Family experience.
Ensure
that all traveler trip requirements are taken care of in a timely matter,
deadlines are met, and questions are answered. Developing professional and
trusted relationships with stakeholders.
Support
the Corporate and Family Engagement team by tracking deadlines and
logistics for trips and departures, including setting up reminders,
flagging key dates for payments, and tracking departing and returning
trips.

Operations
and Systems

Update
and utilize client management and other software and systems with
consistency and accuracy, including systems such as Basecamp, Salesforce
and Client Majic.
General
administrative duties and data collection for inputting to client files
and special projects.
Attend
We Day, host events, and speaking engagements for the purpose of
networking and promoting Me to We Trips (possible evening and weekends),
generating interest and prospects
Support
with the set up and delivery of client events and information sessions.

Skills &
Qualifications:

Excellent
organizational skills with high attention to detail;
Knowledge
of and/or employment experience in the travel industry and/or a personal
passion for travel
Strong
interpersonal skills and communication skills in all internal and external
relations;
Strong
Presentation skills (feels comfortable presenting in a boardroom setting);
Demonstrated
analytical skills;
Demonstrated
leadership skills, maturity and professionalism, with a proven ability to
succeed with minimal supervision;
Able to
prioritize, time-manage and multi-task in a demanding and fast-paced work
environment;

What makes
Me to We unique…

Me to We is filled
with passionate, driven, hardworking, entrepreneurial, shameless idealists,
this means we work late, set high goals and exceed them, and then push hard the
following year to beat and exceed last year’s goals of empowering youth to
change the world.

If you are inspired
and excited by collaboration, making friendships with the most incredible
people, unique additional responsibilities like working on our We Days and your
personal values align with our core values, we would love to hear from you.

Me to We is an equal
opportunity employer committed to diversity and welcomes all interested parties
to apply. Me to We sincerely thanks all those who apply, however only those
considered for an interview will be contacted.