Cyberspace Limited ICT/IT Manager Job Vacancy

Cyberspace
Limited is a specialist executive search firm for senior financial technology
professionals in Asia. We focus on VP – MD level finance technology roles in
Hong Kong, Singapore and Japan. Our business is based on 12+ years of forging
close personal relationships with our clients and candidates. Our reputation
for discretion and efficiency is one of our core assets and our clients trust
us to identify and deliver world class technology professionals.

We
are recruiting to fill the position below:

Job
Title: ICT/IT
Manager
Location: Nigeria

Responsibilities

Provide
high-quality technical support, advice and guidance to the staff and
students at the College.
Ensure
all incidents and service requests are logged, investigated and resolved
(or escalated where appropriate).
Provide
regular feedback on the status of incidents or service request.
Partner
with the relevant teams to support the on-site infrastructure elements
such as physical & virtual servers and networking devices, thus
ensuring the availability and security of the network, data and
applications.
To
create and maintain user login and e-mail accounts, ensuring that new
staff and students receive credentials in a timely fashion.
Ensure
that all College systems documentation is maintained and updated as
required
Identify,
implement and document workarounds for desktop related problems within the
knowledge Base.
Image,
deploy and maintain PCs, Laptops, Tablets, iPods, VDIs and other
peripheral equipment such as scanners, printers, interactive whiteboards
and projectors, ensuring that this hardware is regularly tested and ready
for use when required.
Install
& test new software and updates / upgrades, ensuring compliance with
software licensing regulations
Awareness
of the network infrastructure (cabling, patch panels, routers, switches)
and associated documentation at the College.

Knowledge,
Skills and Experience

Microsoft
Windows and related desktop products including Office 2010-2013, Citrix,
Virtual Desktops, LAN/WAN, TCP/IP, Anti-Virus, Internet Access and
security solutions.
Knowledge
of Windows Server 2012 Active Directory and security.
Should
be flexible and adaptive with the ability to handle pressure.
Minimum
of five years’ experience in a similar role within an institution.