According
to Akpala (2010), maladministration in health care services involves failings
in the way an action or decision has been taken, or where the health care giver
or administrator has not taken action when it ought to have done. It is a broad
term and could include unjustified delay, unfair discrimination, failure to
abide by agreed procedures, failure to have proper procedures in place, failure
to carry out legal duties and treatment that does not respect dignity and human
rights.
to Akpala (2010), maladministration in health care services involves failings
in the way an action or decision has been taken, or where the health care giver
or administrator has not taken action when it ought to have done. It is a broad
term and could include unjustified delay, unfair discrimination, failure to
abide by agreed procedures, failure to have proper procedures in place, failure
to carry out legal duties and treatment that does not respect dignity and human
rights.
Oyibo
(2012) referred to maladministration of health care services as any activity,
neglect, default or other practice that results in the health care provider or administrator
not complying with the specified requirements for delivery of the health care
profession, as set out in the relevant codes of practice where applicable. Oyibo (2012) further stressed that in
practice, maladministration in health care services is not normally deliberate
though it can be systematic, planned and/or intentional. It can be perpetrated
by health care personnel, administrators and health care certification bodies.
(2012) referred to maladministration of health care services as any activity,
neglect, default or other practice that results in the health care provider or administrator
not complying with the specified requirements for delivery of the health care
profession, as set out in the relevant codes of practice where applicable. Oyibo (2012) further stressed that in
practice, maladministration in health care services is not normally deliberate
though it can be systematic, planned and/or intentional. It can be perpetrated
by health care personnel, administrators and health care certification bodies.
In
the opinion of Charns and Schaefer (2008), maladministration in health
care services is the
actions of health care professionals which can be seen as causing an
injustice which include delay, incorrect action or failure to take any action,
failure to follow procedures or the law, failure to provide information,
inadequate record-keeping, failure to investigate, failure to reply, misleading
or inaccurate statements, inadequate liaison, inadequate consultation, rudeness, bias, faulty procedures, offering misleading advice and refusal
to answer questions.
the opinion of Charns and Schaefer (2008), maladministration in health
care services is the
actions of health care professionals which can be seen as causing an
injustice which include delay, incorrect action or failure to take any action,
failure to follow procedures or the law, failure to provide information,
inadequate record-keeping, failure to investigate, failure to reply, misleading
or inaccurate statements, inadequate liaison, inadequate consultation, rudeness, bias, faulty procedures, offering misleading advice and refusal
to answer questions.
