Chief Information Technology Service Section Job Vacancy in Arusha

United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting

International Criminal Tribunal for Rwanda (ICTR), Registry, Division of Administrative Support Services. The incumbent will be under the direct supervision of the Chief, Division of Administrative Support Services.

Responsibilities
Within delegated authority, the Chief ITSS will be responsible for the following duties:
1. Formulate, implement and co-ordinate ICT strategies and policies for UNICTR;
2. Establish performance standards for ICT equipment and services and recommend corrective operational measures to improve quality and performance;
3. Plan, install, operate & maintain the telecoms and IT equipt & systems for ICTR offices in Kigali and Arusha. These include Satellite Earth Stations, two-way fixed & Mobile Radio Systems, Video Conferencing & Broadcasting Systems, Video and Audio Recording Systems, Private Automatic Branch Exchanges, Microwave Links, Rural Telephone Links, Local Area Networks, Wide Area Networks, Business Continuity & Disaster Recovery Systems etc;
4. Manage the maintenance & repair of communications and IT systems, networks and equipment;
5. Prepare requests for Proposal & Technical Specifications;
6. Perform technical evaluation of bids and proposals;
7. Provide emergency communications capabilities in support of staff security;
8. Coordinate training activities in all aspects of ICT usage;
9. Train staff members and users in various communications and IT systems used in the Tribunal;
10. Ensure effective coordination with various UN agencies in order to maximise possibilities of inter-agency collaboration in the field of Telecoms & IT;
11. Supervise staff and provide professional leadership and work direction to the ITSS team;
12. Implement guidelines and directives pertaining to telecommunications and IT support; 13. Prepare cost estimates, including for equipment, staffing, spare parts, supplies and operating costs;
14. Manage and exercise the available budget upon its approval and
15. Perform other related duties as required.

Competencies
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; and demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; and uses time efficiently.

Accountability: Takes ownership of all responsibilities and hours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education
Advanced university degree (Master’s degree or equivalent) in Telecommunications, Information Technology or related area. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of seven years of progressively responsible experience in Telecommunications, Information Technology or related field.

Languages
English and French are the working Languages of the International Criminal Tribunal for Rwanda (ICTR). For the post advertised, fluency in spoken and written English is required. A working knowledge of French is an added advantage.

Assessment Method
Candidates will be evaluated based on the eligibility criteria, technical test and competency-based interview.

Special Notice
Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds; staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures; and an impeccable record for integrity and professional ethical standards is essential.

United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations – Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Closing Date: Tuesday, 27 December 2011