Barclays Bank of Botswana,Relationship Manager Jobs in Botswana

Large
Corporates

Job description

Unique opportunity to take your career to the next level

Barclays Bank of Botswana has exciting career opportunities for
high performing and self-driven individuals in various functions. We are
looking to fill the following positions.

Relationship Manager – Large Corporates

Job Purpose
The role holder will provide dedicated relationship management to a portfolio
of Corporate Banking customers. This requires the jobholder to be able to
operate under pressure, maintaining a professional and helpful approach at all
times. Whilst sales focus and excellent service are essential, the focus of the
role will be on providing an office based service to a larger portfolio of
customers and visiting customers will be by exception.

Requirements

Main Accountabilities:

Responsible
for providing customers with essential information and advice, enabling
them to achieve their business and personal objectives by offering time
saving and value added solutions and service.
Proactively
identify and respond to servicing opportunities for own portfolio of
customers, seeking to exceed agreed minimum service standards.
Successfully
manage the resolution of all non-routine queries and complaints for own
portfolio of customers.
Work
closely with risk management to achieve prompt and effective lending
applications.
Build
a network of contacts, driving proactive business development within the
wider community, developing new business.
Primary
responsibility for the management of own portfolio of customers ensuring
that they receive the appropriate level of service and advice to meet
their specified needs.
Manage
and control portfolio within agreed limits.
Maintain
a high standard of operational control including adherence to Risk
Management guidelines, KYC procedures and other bank policies.
Promote
alternative delivery channels, sign-posting other internal products and
services.

Qualifications and Experience:

Relevant
Bachelor’s Degree with relevant commercial experience
Good
working knowledge of core Corporate products and services that will be
offered to Corporate Banking customers, including money transmission and
Electronic Banking products and services.
Detailed
knowledge and understanding of wider Bank issues and policies,
particularly those relating to Corporate Banking customers.
Detailed
understanding of relevant legislation.
Knowledge
of risk appraisal and control procedures relating to Corporate Banking and
an understanding of the Risk procedures used in Business Banking (ICA).