• Rewarding Salary Package.
• Work from home!!
This company provides leading edge contact centre management software to some of the world’s largest organisations. They are currently experiencing steady growth within in Australia and are looking for an experienced Application Support Engineer to act as the primary representative for Australian clients. This will include providing 3rd level technical support for customer issues, assisting with Pre Sales, project work, implementations, and also building and managing effective relationships with customers.
As you will be working as part of a global support team providing support remotely, this is a fantastic opportunity to work from home full time, although some travel to customer sites will be required.
Skills and experience required include:
• Very strong SQL Database Administration skills. Solid understanding of SQL Server, SSRS, SSAS, etc.
• Previous experience in a Technical Support / Application Support role, ideally at 3rd level.
• Windows Server administration/support experience.
• Knowledge of telecommunications infrastructure would be ideal (eg. Cisco IPCC / ICM, Contract Centres, CRM systems, etc).
• Must have excellent customer service and communication skills.
This role is offering a fantastic base salary as well as a substantial Car Allowance and Health Insurance.
Extensive product training will be provided, as well as the potential to progress your career!
If you want to work for a dynamic company that rewards is staff, then Apply Now to jobs@hitechaust.com!
Please contact HiTech Personnel quoting reference number ML1330 at:
HiTech Personnel
Level 7, 9 Young Street, Sydney NSW 2000
Ph 02 9241 1919 • Fax 02 9241 1731