Johns Lyng Group,Case Coordinator (Restorx NSW) Jobs in Australia

• Restorx
  NSW
• Wetherill
  Park Location
• Full
  Time
• Salary
  Negotiable, Depending on Experience

onstruction Companies, Johns Lyng Group,
have been established for 60 years and have a reputation for excellence. Highly
talented business units, coupled with management’s transparent and honest
attitude towards staff, have had an enormous impact on the growth of this
company. Within excess of 300 staff nationally, the group are ever expanding
and evolving.

Johns Lyng Group are currently seeking an experienced and enthusiastic Case
Coordinator to join our specialist Restorx division, which is uniquely
qualified to address all aspects of contents restoration. The company has a
strong company values and a fantastic corporate culture which is built around
teamwork and trust, which makes it a truly great place to work.

This role would best suit an applicant with a proactive nature, previous
experience in an administration role (within the restoration or insurance is
ideal, however not essential), excellent communication skills, a confident
phone manner and a desire to go above and beyond to deliver exceptional
customer service.

Please note: A criminal background check will make up part of the
recruitment process.

Key Duties/Responsibilities:

• Act
  as the main point of contact the for Clients/Insurers
• Schedule
  attendance of Project Managers and Technicians
• Perform
  data entry duties
• Attending
  to follow ups such as reports
• Create
  and Send Invoices
• Create
  work orders
• Create
  purchase orders
• Liaising
  with Restorx Team on job progression
• Answer
  inbound telephone enquiries
• General
  filing & administration duties

• Previous
  experience in an Administration role, essential
• Restoration
  or Insurance background, highly advantageous
• Excellent
  communication skills, both written and verbal
• Professional
  and confident phone manner
• Advanced
  knowledge of Microsoft Office (in particular Excel and Outlook)
• Ability
  to work to deadlines
• Ability
  to manage multiple priorities
• Desire
  to go above and beyond to deliver exceptional customer service
• Proactive,
  friendly and outgoing nature