Itro,Level 1 Technician Jobs in Australia

We specialise in IT
and Internet-based systems for small to medium businesses using Microsoft
products. Based in Richmond we manage every aspect of our clients IT and
communication needs, onsite or remotely. At itro we view technology simply as a
tool, and our team as the vital ingredient to simplifying our clients IT
requirements.


We are currently seeking a level 1 Technician to join a dedicated and energetic
team of qualified Microsoft Technician. As a Level 1 Technician you will
deliver remote technical support by phone to our company’s clients. Above this,
your role will also include general Windows Server, desktop support and
management, Exchange and Firewall Administration, troubleshooting network
connectivity issues, maintaining Active Directory and applying system updates.

Skills/Experience Required:

• Current
  Microsoft Windows 7/8 certification
• Minimum
  1 year IT Service desk experience
• Windows
  Server 2008 & 2012, SBS 2008 and 2011
• Active
  Directory / Exchange Management experience
• Network
  Administration (LAN/WAN)
• CompTIA
  A+
• Office
  Suite experience 2010/13/16 & 365
• Exchange
• Mac
  experience preferred
• Experience
  with PowerShell
• Azure
  exposure an advantage
• ITIL V3
  Certification and Avaya experience an advantage

  Successful applicant must bring the following attributes to the company:
   

• Ensuring
  all support documentation is maintained and updated
• Exceptional
  verbal and written English
• Strong
  professional telephone manner
• Astute
  trouble shooting skills, successfully solving problems
• Ability
  to multi-task and work independently
• Punctual
  as well as diligent in completing everyday tasks
• Maintain
  a current driver’s license

  Remuneration will reflect industry standards which will be dependent upon
  experience and skill set. Continuous instructor led training and certification
  available, technology incentives with a great work/life balance.
  Progression within the company will eventuate with the right amount of
  dedication.

  If you believe you have the ability to join our growing team and enjoy
  working for a flexible employer, being exposed to new technologies, while
  working on a diverse range of client environments then please forward your
  cover letter and resume to hr@itro.com.au and address it to our HR Manager
  Katrina Iles.