KCB Bank Group is the Premier East African Bank,
owned and managed by East Africans. KCB Bank Group is a world class Bank,
established over 116 years ago along the East African coast. KCB Group is
represented in six countries- Kenya, South Sudan, Tanzania, Uganda, Rwanda and
Burundi with over 230 branches. The expansive branch network is complemented by
over 930 ATMs across the region that offers a 24 hour access to its quick serve
services and 3,767 KCB Group agents.
owned and managed by East Africans. KCB Bank Group is a world class Bank,
established over 116 years ago along the East African coast. KCB Group is
represented in six countries- Kenya, South Sudan, Tanzania, Uganda, Rwanda and
Burundi with over 230 branches. The expansive branch network is complemented by
over 930 ATMs across the region that offers a 24 hour access to its quick serve
services and 3,767 KCB Group agents.
Subsequently, the bank also offers mobile
banking, internet and Diaspora services platform that can be accessed on 24/7
basis. As a Group, we value putting our customers first, working together as a
team, being professional in everything we do, being willing to change and
caring for the communities in which we operate.
KCB Bank Rwanda Ltd. is now operating a Network of
11 branches across Rwanda, spreading our network across the width and breadth
of the country in order to take our products and services closer to the
marketplace. This year again, we are deploying 14 more ATMs in addition to our
266 KCB Iwacu agents which will position us to offer banking services to every
individual and business in Rwanda and the region at an affordable cost and
great convenience. In KCB Bank Rwanda Ltd., we pride ourselves as a warm and
customer friendly bank offering a full range of financial solutions through our
innovative and dynamic management team.
11 branches across Rwanda, spreading our network across the width and breadth
of the country in order to take our products and services closer to the
marketplace. This year again, we are deploying 14 more ATMs in addition to our
266 KCB Iwacu agents which will position us to offer banking services to every
individual and business in Rwanda and the region at an affordable cost and
great convenience. In KCB Bank Rwanda Ltd., we pride ourselves as a warm and
customer friendly bank offering a full range of financial solutions through our
innovative and dynamic management team.
We are looking for self-motivated, qualified
Rwandan professionals, with the right attitude and a passion for the customer
to join our team on the following positions:
Rwandan professionals, with the right attitude and a passion for the customer
to join our team on the following positions:
1. HEAD OF
CORPORATE BANKING (MILD) JOB REF: KCBR CB 01/2014
CORPORATE BANKING (MILD) JOB REF: KCBR CB 01/2014
The position
Reporting to the Managing Director KCB Rwanda, the
job holder will be responsible for the strategic leadership and management of
the bank’s Corporate Business whilst maintaining a high level of customer
satisfaction. The position will involve the management of teams to deliver
financial solutions that meet the needs and expectations of our existing and
potential Corporate clients. The job holder will be required to market for
corporate business for the Bank and ensure growth in the Region’s portfolio in
order to maximize the Bank’s revenue.
job holder will be responsible for the strategic leadership and management of
the bank’s Corporate Business whilst maintaining a high level of customer
satisfaction. The position will involve the management of teams to deliver
financial solutions that meet the needs and expectations of our existing and
potential Corporate clients. The job holder will be required to market for
corporate business for the Bank and ensure growth in the Region’s portfolio in
order to maximize the Bank’s revenue.
Key responsibilities
The major responsibilities of this position will
be:
be:
- To offer strategic leadership and direction of
the Bank’s Corporate business in line with the Bank’s overall strategic
intentions and business plans. - To grow corporate client and revenue base,
through formulation and marketing of appropriate financial solutions to
corporate, institutional and selected SME clients. - To lead and manage the teams operating in the
Corporate Units while ensuring adequate and relevant training, leadership
development and performance management of the unit’s staff - Proactively lead acquisition and development
of long term client relationships within the Rwandan market in order to
achieve excellence in customer service and customer loyalty. - Continuously evaluate and cross-sell financial
solutions to clients in order to maximize profitability, while ensuring
that all the risk management principles are being adhered to at all times. - To be the primary point of contact for all the
Corporate customers and to build effective Cross- functional relationships
within the bank in order to deliver effective service. - To foster a strong and robust relationships
with all the key stakeholders of the Bank including but not limited to
shareholders, customers, regulators and the community at large. - To ensure delivery of world class customer
service to the bank’s corporate client base. - To ensure regular product innovation and
delivery to the market in order to meet customers’ needs on a timely
basis. - To maintain a good loan book and ensure
profits are increased, accounts out of order are reduced and
downgrading/provisions are reduced.
The Person
For the above position, the successful applicant
should have:
should have:
- University Degree from a recognized
institution. Possession of a postgraduate degree or professional
qualification in a related field will be an added advantage. - Minimum of 5 years’ experience in Relationship
Management and at least 3 years’ experience in credit and a proven record
of successfully managing and growing a portfolio of corporate banking
clients. - Extensive and thorough knowledge of the
financial services dynamics as well as specific knowledge of banking
products and services. - Complete knowledge and clear understanding of
the bank’s credit processes and operating systems; - Sound knowledge of the business environment
and operating dynamics of Rwanda and the entire East African region. - Strong leadership and interpersonal skills to
manage strategy, change, diversity, financial performance, productivity,
championing customer focus, and in managing people in a multi-cultural
environment. - Strong communication and negotiation skills
with the ability to network and develop strong internal and external business
relationships. - Ability to be innovative in identifying and
harnessing new and existing opportunities to maximize business results
while being highly action oriented; - A high level of business acumen and ability to
display orientation to market dynamics and profit orientation; - A proven track record in delivering results;
- Possess good risk and financial analysis
skills
2. HEAD OF
HUMAN RESOURCES- KCB RWANDA (MILD) JOB REF: KCBR HR 02/2014
HUMAN RESOURCES- KCB RWANDA (MILD) JOB REF: KCBR HR 02/2014
The position
Reporting to the Managing Director KCB Rwanda, the job
holder will be responsible for providing leadership and coordination in the
Bank’s Human Resource functions. The job holder will also develop and implement
KCBR corporate human resource strategy, policies, procedures and programs.
While this function will be based in Rwanda, the job holder will play a key
role in implementing appropriate synergies between the local Human Resource
function and other KCB Group entities.
holder will be responsible for providing leadership and coordination in the
Bank’s Human Resource functions. The job holder will also develop and implement
KCBR corporate human resource strategy, policies, procedures and programs.
While this function will be based in Rwanda, the job holder will play a key
role in implementing appropriate synergies between the local Human Resource
function and other KCB Group entities.
Key responsibilities
- In conjunction with all key stake holders,
develop and execute an effective Human Resource strategy that delivers
short and long term Human Resource objectives. - Design, recommend and maintain an
organizational structure and staffing levels suitable to accomplish the
Bank’s goals and objectives. - Oversee the management of staff compensation,
benefits, reward and recognition. - Apply HRM expertise and knowledge to maximize
the potential of human capital within a strategic context. - Provide the appropriate level of
organizational leadership in talent and succession planning, talent
acquisition, retention and learning and development of employees. - Promote a performance culture by driving
execution of the performance management framework in order to achieve high
Business performance. - Provide strong HR consultancy, advice and
coaching to line managers in order to effectively diagnose HR issues and
act proactively to resolve them. - Develop and manage HR annual budgets and
perform periodic cost and productivity reviews. - Recommend and establish company policies and
procedures that are compliant with Rwanda labor regulations and best
practice. - Provide guidance and advice to managers on
compliance with disciplinary procedures.
The Person
The successful applicant should have the following
minimum qualifications and experience:
minimum qualifications and experience:
- A relevant University Degree from a recognized
institution. - A minimum of 7 years’ experience in management
and general HR experience, 5 of which must be in a senior management HR
role in a busy organization. - Demonstrated knowledge and experience of end
to end HR functions – Recruitment, Performance Management, Employee
Relations, Learning & Development, Compensation and Benefits. - Experience in the implementation of a wide
range of process improvement activities. - Must display superior verbal, written and
presentation skills. - Ability to build strong working relationships,
internal and external to the organization. - Demonstrated creativity and analytical ability
- Interpersonal skills necessary to deal
effectively with a diverse group.
3. HEAD OF
INFORMATION TECHNOLOGY –KCB RWANDA (MILD) JOB REF: KCBR IT 03/2014
INFORMATION TECHNOLOGY –KCB RWANDA (MILD) JOB REF: KCBR IT 03/2014
The position
Reporting to the Managing Director KCB Rwanda, the
role holder will be responsible for the development and implementation of the
bank’s Information Technology strategy to drive the achievement of the bank’s
technology based business goals. The holder will play a pivotal role in driving
implementation of technologies that bring business innovation and high
standards of customer service quality and data security. While the role will be
based on Rwanda, The role holder will ensure appropriate synergy between the
local business and other KCB Group -entities.
role holder will be responsible for the development and implementation of the
bank’s Information Technology strategy to drive the achievement of the bank’s
technology based business goals. The holder will play a pivotal role in driving
implementation of technologies that bring business innovation and high
standards of customer service quality and data security. While the role will be
based on Rwanda, The role holder will ensure appropriate synergy between the
local business and other KCB Group -entities.
Key responsibilities
- Develop and implement IT strategy in
conjunction with KCB Group Head Office - Provide leadership to the IT team to achieve
the bank’s objectives - Plan for appropriate training to keep updated
with the latest technologies and banking trends - Efficient and timely deployment of appropriate
IT systems and solutions - Collaborate with business teams to analyse
business requirements with a view to providing adequate hardware and
supporting software solutions in line with business requirements while
ensuring value for money in hardware and software procurement. - Prepare, plan and manage IT
Capital/Operational expenditure budgets - Act as the first point of contact for all IT
related service management issues - Enforce the bank’s ICT policies for good IT
governance by ensuring that installations, systems configurations and user
practices adhere to the industry standard and best practices - Ensure compliance with relevant laws and
regulations and KCB Group IT operating model - Provide accurate and timely reporting to both
country executive committee and Head Office IT and other stakeholders - Implement effective in-country Disaster
Recovery Plans and ensure alignment with overall Business Continuity
Management plans
The Person
- A first degree from a recognized university in
an ICT related field - Master degree is an added advantage
- Must possess professional IT Certification
(e.g. CISA, CISSP, CISM, CCNA, MCSE, UNIX). - At least Eight (5) years’ experience in a busy
ICT environment of which three (3) years must be at Senior Management - Hands on experience in, IT System Analysis and
Design, System support management, Key IT operating systems and databases
(e.g. UNIX, Microsoft, Oracle, SQL), network infrastructure management. - Extensive experience in payment systems will
be an added advantage. - Analytical skills required to understand
underlying business needs and risks. - Excellent management skills including
organizational, presentation & communication, and problem solving
skills. - Demonstrated high integrity.
4. BRANCH
MANAGER-HUYE BRANCH (MLD) JOB REF: KCBR BM 04/2014
MANAGER-HUYE BRANCH (MLD) JOB REF: KCBR BM 04/2014
The position
Reporting to the Regional Business Manager KCB
Rwanda, the job holder will be Responsible for the overall leadership,
Management, Growth and Profitability of the Branch Business and Implementation
of an Efficient and Effective Operational, Risk Management, Customer service
and Sales Culture.
Rwanda, the job holder will be Responsible for the overall leadership,
Management, Growth and Profitability of the Branch Business and Implementation
of an Efficient and Effective Operational, Risk Management, Customer service
and Sales Culture.
Key responsibilities
- Develop periodic branch retail strategy in
order to ensure the sustainability business growth; - Oversee the branch operations in order to
ensure superior service offering to all branch customers; - Control operational costs by ensuring
efficient utilization of branch recourses within the budget; - Coach and Mentor branch staff and measure
their performance in order to build a high performing team; - Monitor branch report liability and asset
portfolio with ultimate aim of ensuring that it remains profitable; - Ensure compliances with policy and procedure
in order to reduce business risks; - Ensure that branch process are within agreed
T.AT in order to leave customer satisfaction;
Key responsibilities
- Authorization of transactions;
- Credit application appraisal;
- Provide directions to repartees;
- Meetings with clients and staff;
- Customer inquires;
- Account performance monitoring;
- Plan for future projects;
- Reviewing reports;
- Customer call visit;
The person
For the above position, the successful applicant
should have:
should have:
- University Degree from a recognized
institution. Possession of a postgraduate degree or professional
qualification in a related field will be an added advantage. - Minimum of 6 years’ experience in Branch
Operations and Management and at least 1 years’ experience in credit
management and sales a proven record of successfully managing and growing
a portfolio banking clients. - Extensive and thorough knowledge of the
financial services dynamics as well as specific knowledge of banking
products and services. - Complete knowledge and clear understanding of
the bank’s operations, processes and operating systems; - Sound knowledge of the business environment
and operating dynamics of Rwanda and the Southern region. - Strong leadership and interpersonal skills to
manage strategy, change, diversity, financial performance, productivity,
championing customer focus and in managing people in a multi-cultural
environment - Strong communication and negotiation skills
with the ability to network and develop strong internal and external
business relationships. - Ability to be innovative in identifying and
harnessing new and existing opportunities to maximize business results
while being highly action oriented; - A high level of business acumen and ability to
display orientation to market dynamics and profit orientation; - A proven track record in delivering results;
- Possess good risk and financial analysis
skills
5. MANAGER
PROJECT & QUALITY ASSURANCE JOB REF: KCBR PM 05/2014
PROJECT & QUALITY ASSURANCE JOB REF: KCBR PM 05/2014
The position
Reporting to the Head of Operations, the purpose of
this job is to establish and implement project management standards,
methodology and guidelines to facilitate the Bank’s ability to effectively deliver
on its strategy within estimates and expectations. The role will provide
technical capacity in identifying, evaluating and developing methods and
procedures that are efficient, effective and meet good business practice while
maintaining excellent communication with senior management to ensure smooth
running of all projects undertaken by the various project teams.
this job is to establish and implement project management standards,
methodology and guidelines to facilitate the Bank’s ability to effectively deliver
on its strategy within estimates and expectations. The role will provide
technical capacity in identifying, evaluating and developing methods and
procedures that are efficient, effective and meet good business practice while
maintaining excellent communication with senior management to ensure smooth
running of all projects undertaken by the various project teams.
Key responsibilities
- Create and maintain a consistent world class
project management methodology and process for all project management
engagements across the Bank - Train, certify if possible, coach, and mentor
project managers in not only project management, but also project delivery
to ensure skill mastery and consistency in planning and execution - Manage corporate and project priorities
matching business goals with appropriate technology solutions and provide
increased resource utilization across the organization matching skills to
project needs - Provide centralized control, coordination, and
reporting of scope, change, cost, risk, and quality across all projects - Provide increased Client Satisfaction with
project-related work through increased communications, collaboration,
training, and awareness - Reduce time to market by providing better
coordination and the right resources with the right skills for the
projects - Identify and evaluate likely risks and
obstacles and design, operate and monitor systems to mitigate them. - Manage and recommend required improvements to
all project management methodologies - Liaise with product owners and business units
across the bank to ensure a synergistic and coordinated approach to the
achievement of business objectives. - Conduct readiness assessments, evaluate
results and present findings in a logical and easy- to-understand manner. - Develop a set of actionable and targeted
change management plans — including communication plan, sponsor roadmap,
coaching plan, training plan and resistance management plan. - Create and manage measurement systems to track
adoption, utilization and proficiency of individual changes. - Assist the business units in the documentation
of and submission of business cases through the Bank’s approved governance
process - Assist In closure for all projects and perform
required benefit analysis in collaboration with project team and maintain
record of all project governance meetings - Monitor and track utilization of Project
resources against the completed project phases to ensure that projects are
within budget scope and project managers are advised of any deviations. - Maintain Project Risk Register ensuring that
all the identified risks are resolved during the course of the project and
that residual risks are handed over to the sponsoring function with clear
resolution roadmap - Ensure successful PIE (Post Implementation
Evaluation) review.
The person
- Bachelor’s Degree – preferably in a Business
or Engineering related field an MBA degree will be an added advantage - Professional Qualification in Project
Management Professional or Six Sigma Black Belt. - Have at least 2 years demonstrated experience
in Business Process Management - 3 years’ experience in Project Management
having played the role of Project Manager in large projects - Experience in development of policies and
procedures - Demonstrated persuasive /influencing skills
- Quantitative and statistical Analysis skills
- Strong Change management skills
- Strong communication, presentation and
facilitation skills. - Documentation and Report Writing skills.
- End-to-End Process mapping and Analysis.
- Proficiency in MS Project and MS Visio
6. STRATEGY
AND BUSINESS ANALYST: JOB REF: KCBR BA 06/2014
AND BUSINESS ANALYST: JOB REF: KCBR BA 06/2014
The position
Reporting to Head of Finance, Strategy and Business
Analyst will play a key role by providing advice and guidance on business
decisions and areas for Improvement. He/she will do this through the
identification, analysis and reporting on financial information to assess
current and future performance of the business. This is a central role that
will have exposure to a variety of industries and be key person in growing our
business.
Analyst will play a key role by providing advice and guidance on business
decisions and areas for Improvement. He/she will do this through the
identification, analysis and reporting on financial information to assess
current and future performance of the business. This is a central role that
will have exposure to a variety of industries and be key person in growing our
business.
Roles and responsibilities may include:
- Assist with general financial analysis within
assigned business unit. - Provide business unit management with
interpretive and predictive financial information to make business
performance assessments. - Design and map business processes and
procedures. - Analyzing and monitoring financial statements
and other reports for conformance to budget, variance analysis and
developing recommendations for adjustments and improvements. - Analysis and interpretation of trends
requiring management’s attention. - Develop, maintain, and provide financial
information, plans and projections to management. - Investigate and prepare proposals for pricing
and reimbursement strategies for current and future products across all
relevant customer and market segments. - Perform analysis and interpretation of trends
requiring management’s attention including industry relevant operational,
profitability, contract and industry performance. - Presentation of findings and specific
recommendations to business unit management. - Financial research and analysis related to the
budget/strategic planning.
Qualification /Experience
The following personal qualifications and
attributes will be pertinent for the delivery of this positions’ performance:
attributes will be pertinent for the delivery of this positions’ performance:
- Holder of a First Degree from a recognized
University majoring preferably in Accounting, Finance or Commerce and a
relevant professional qualification i.e CPA, CA or ACCA - Possession of a Master’s Degree in Business
Administration and other professional banking qualifications will be an
added advantage i.e. ACIB - At least 5 years working experience in a
medium or large Accounting/Finance Department, with at least 3 years in a
Management role; - Have proven working experience in the
preparation of budgets and financial analysis and reporting; - Have a working knowledge of modelling
techniques, scenario analysis, extensive MS office applications knowledge,
SQL and Oracle Financials; - Should have strong leadership skills with
demonstrated competences in championing customer focus, and in managing
people in a multi- cultural environment.
Key competencies and Attributes
- A proven track record in delivering
results; - Ability to be creative and innovative and be
action orientated. - Strong business acumen- Understanding business
implications of decisions; - Ability to display orientation to
profitability; demonstrate knowledge of market and competition; Align work
with strategic goals; - Ability to work conscientiously,
independently, efficiently and effectively. - Excellent planning, organization and problem
solving and analytical skills; - Good leadership skills;
- Good oral and written communication skills;
- Multi-cultural sensitivity and ability to work
with people from different cultures; - Ability to coach and motivate teams.
Application
If you believe you meet the above requirements,
please submit your application including an application letter, a detailed
Curriculum Vitae indicating your current salary and benefits, copies of the
relevant certificates and testimonials, 3 reference letters, daytime telephone
contact and email address. The deadline for receiving applications is 10th
February 2014.
please submit your application including an application letter, a detailed
Curriculum Vitae indicating your current salary and benefits, copies of the
relevant certificates and testimonials, 3 reference letters, daytime telephone
contact and email address. The deadline for receiving applications is 10th
February 2014.
*Note that all the positions will be on local
terms.
terms.
Please apply to:
Head of Human Resources
KCB Bank Rwanda Ltd.
Kigali – Rwanda
E-mail on: recruitment@rw.kcbbankgroup.com
Only short listed candidates will be contacted.
For more information about KCB Bank Group, please
visit our website www.kcbbankgroup.com
visit our website www.kcbbankgroup.com