About ARED
ARED is a startup company that
has developed a business in the box solution by delivering critically needed
services such as charging small electronics using solar energy, electronic
vouchers such as airtime, mobile money, prepaid electricity and
internet/intranet while creating green jobs
that address high unemployment at
the BOP.
If you are looking for an innovative company that deals in technology with a
social impact focus, ARED is your perfect candidate. We have embark into a
quest to revolutionize the delivery of key services for people in rural and
semi urban areas while creating green businesses along the way. Talents,
skill execution, problem solvers are what we looking for.
About the Job
The field operator will be in charge of recruiting, training and monitoring of
the micro franchisee on the ground to maximize performance sales for ARED and
the micro franchisee.
SKILLS/RESPONSIBILITIES:
- An operations manager with in-depth knowledge of
recruitment, monitoring, key location to implement solar kiosk, a good
understanding of the Rwanda
market. Great understand of customer service, products/service &
delivery channels, processes and the operating business environment with
strong management skills. - Someone that is result driven with an exceptional work
ethic and commitment to deliver great results within a highly competitive
and rapidly changing environment, can think outside the box.
Someone that can deliver an excellent operational performance, process improvement
to align with customer service expectations whilst ensuring cost
optimization and maintaining compliance to operating standards and service
level agreements. - The person will need strong ethical background with a
professional commitment and responsibility as well as an excellent
attitude to deal with diverse teams with ability to build highly motivated
& focused teams. Also possess a highly communicative outlook and
enhanced leadership skills with adaptability to changing situations aim to
achieve execution excellence. - Driving the achievement of recruiting, training and
monitoring micro franchisees across Rwanda by talking to different
cooperative, monitor micro franchisee to follow and update all KPI’s.
Achieve the goal of 600 to 800 micro franchisees in the 2y period. - Overall management and monitoring of the entire kiosk
put in place recruiting, training, regulation, monitoring and repossession
process frame work from the ground up. - Driving the tactical execution recruitment, training,
and monitoring and KPI’s put in place.. - Effective/efficient management of the micro franchisee
and the team involve. - Put together the frame work on document for recruitment
process, training process, and monitoring process KPI’s to monitor for the
micro franchisees.
Experience
We are looking for someone with at least 3 years’ experience on the field, good
knowledge of the different cooperatives and a good knowledge of the countries,
some training experience. Finally, we need someone that can think outside the
box, great organizational skills and with good reporting skills.
Work conditions
Location: candidate can work remotely or at the office, we require at least 60%
travel.
Educational background:
Minimum of a bachelor degree in
related field.