VSO,HR & Administration Officer Jobs Vacancy


Kigali,
Rwanda
None applicable
Permanent
Full Time, 35 hours per week
About
VSO

VSO is the world’s leading development organisation that works through
volunteers to fight poverty. We are unique in the way we bring people together
to share their skills and experience, generate insights and ideas an

d, most of
all, take action against poverty and exclusion. It’s a highly effective
approach that works, and today is helping millions of people in some of the
world’s poorest communities lift themselves out of poverty.

Role
overview
Recruitment
  • Provide
    support in projects hiring, support managers in developing job
    descriptions, updating jobs in VSO’s recruitment system.
  • Provide
    advice to partner organisations on VSO recruitment processes.
  • Timely
    provide recruitment plans
  • Ensure
    preparation of job specific interview guides in collaboration with Hiring
    managers.
  • Manage
    Screening & short-listing of applicants.
  •  Lead
    role in Planning and facilitating interviews with Country Office panels
    and Participating in interview panels (as applicable)
  • Carry
    out reference check, police clearance report and ensure that all new
    entrants have signed off all relevant policies as per the standard
    practice;ensure induction plan for new staff and volunteers
  • Provide
    Monthly accurate recruitment and Induction reports.
  • Monitor
    country office recruitment plans for each program and maintain status
    reports for reference by country management team and Global Recruitment
    and Selection Manager;
  • Ensure
    proper recruitment reports are generated and authentic recruitment
    documents are documented VSO staff and volunteers files;
  • Induction
    and On boarding
  • support
    in reviewing policies in line with recruitment and Induction;
  • Coordinate
    and ensure appropriate Orientation and on boarding process for new staff
    and volunteers;
  • Constantly
    review and update recruitment and induction policy
  • Support
    programme teams on projects staff and Volunteer placements as appropriate;
  • Compile
    and consolidate information and produce new staff induction pack.
Customer
Relations
  • Provide
    appropriate support to recruitment candidates and ensure good public
    relation with both internal and external clients
  • Ensure
    timely, appropriate and effective feedback to applicants as appropriate;
  • Receive
    and orient new employees and volunteers as appropriate;
  • Ensure
    timely and appropriate introductory information VSOR staff for
    information.
VSOR
staff & Volunteer Management and Support:
  • Update
    posting of guidelines on Learning Hub in order to reflect changes in
    government policies and ways of working in the country office.
  • Oversee
    management of medical insurance of staff and volunteers as per the global
    process
  • Respond
    pro-actively staff and volunteer support needs, develop and maintain a
    dialogue systems to facilitate a ‘one team’ approach.
  • Ensure
    staff and volunteer onboarding is conducted in accordance with legal
    requirements, including visas, work permits and police clearance.
  • Ensure
    volunteers are briefed on CO Procedures and take lead in development of
    the Volunteer Committees.
  • Manage
    the process and ensure consistency and completeness;
  • Ensure
    appropriate documentation staff and Volunteers documents;
Staff
management
  • Support
    in manage performance by setting annual performance targets and evaluating
    their successful achievements;
  • Facilitate
    staff individual development plans in order to optimize team performance.
  • Promote
    a culture of high performance, customer service, continuous improvement,
    positive communication and teamwork spirit.
Systems
:
  • Ensure
    VSO staff and volunteer data administration is undertaken to enable
    accurate, up to date records, including contact details and emergency
    contacts.
  • Ensure
    periodic systems updates in line with various requirements
  • Ensure
    the recruitment information and status are updated in salesforce system.
Policy
  • Support
    in putting in place policies that support effective functioning of the
    Country Programme;
  • Recommend
    policy reviews in accordance with ever-changing Organizational
    needs;Management staff and Volunteer files
  • Ensure
    staff and volunteers files are kept in accordance with the VSO Data
    Protection and Confidentiality Policy.
  •  Ensure
    accuracy, completeness and appropriateness of staff and volunteer files,
  • Keep
    staff and volunteers files in a safe but easily traceable format.
  • Ensure
    staff and volunteers files are kept updated on regular basis and all
    required documents are filed.
  • Ensure
    periodic audit staff and Volunteers files, provide report on compliance to
    Data Protection policy and proactively update them; Contract, Acceptance,
    Visa and work permit processing
  • In
    consultation with the HR Business Partner prepare contracts and offer
    letters for new staff and ensure legal compliance.
  • In
    collaboration with line managers, prepare acceptance letters for the
    required volunteers,
  • Process
    and ensure timely acquisition of relevant VISA and work permit documents
    for staff and Volunteers.
Other
  • Fulfill
    any other appropriate level responsibilities as defined or directed by the
    line manager from time to time.
Skills,
qualifications and experience required
Assential:
  • Bachelor’s
    degree in Human Resources; Social Sciences or Operations or related field.
  • At
    least 2 years relevant experience with evidence of people management.
  • Proficiency
    in the use of Microsoft Office applications
  • Fluent
    in English
  • Very
    good communication skills (written and speaking
  • Experience
    in working with international Non-Government organizations and with
    Government Officials.
  • Experience
    of working with international volunteers.
  • Clean
    driving license.
  • Able
    to undertake occasional travel within country.
  • Essential
    skills and Knowledge:
  • Planning
    and Time Management: significant experience of an administrative role,
    managing and prioritizing a varied workload, achieving high quality
    results, meeting deadlines with minimum supervision.
  • Relationship
    Building Skills: ability to build strong working relationships and
    partnerships in a multi-cultural environment and work as a collaborative team
    member. Cultural sensitivity, commitment to diversity.
  • Communication
    Skills: clear, sensitive oral and written communication skills, fluent in
    English, confidence in communicating across VSO and externally
  • Problem
    Solving: ability to develop multiple ideas, comparing and evaluating each
    to ensure best possible decision.
  • Flexibility:
    able to adapt to new and demanding situations.
  • Human
    Resources –
  • Knowledge
    of Country employment and immigration laws.
  • Experience
    of using Human Resources information systems and running a range of
    reports.
  • Understanding
    and commitment to data protection and equality and diversity issues.
  • Experience
    of working with different cultures and backgrounds.
  • People
    Management – Ability to support others. Demonstrable commitment to
    delivering excellent customer service.
  • International
    Development – Understanding of the role volunteering in Country.
  • Flexibility
    to adapt to new situations, with a positive attitude to working in an
    international organization. Able to travel occasionally.
  • Problem
    Solving
  • Commitment
    to VSO values
VSO
reserves the right to close this job early if we receive a sufficient number of
applications.
How
to apply

If you’re interested in applying for this role, please download the job
description to read more details about the position and the skills and
experience we’re looking for. To submit your application, click on ‘Apply now’ and
complete all relevant fields on the online application form.
Application
closing date19 Oct 2017
Interview/Assessment
date(s)
Week of 23rd of October
Start
date
1st, November 2017
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