Kigali,
Rwanda
None applicable
Permanent
Full Time, 35 hours per week
Rwanda
None applicable
Permanent
Full Time, 35 hours per week
About
VSO
VSO is the world’s leading development organisation that works through
volunteers to fight poverty. We are unique in the way we bring people together
to share their skills and experience, generate insights and ideas and, most of
all, take action against poverty and exclusion. It’s a highly effec
VSO
VSO is the world’s leading development organisation that works through
volunteers to fight poverty. We are unique in the way we bring people together
to share their skills and experience, generate insights and ideas and, most of
all, take action against poverty and exclusion. It’s a highly effec
tive
approach that works, and today is helping millions of people in some of the
world’s poorest communities lift themselves out of poverty.
Role
overview
Administrative support
overview
Administrative support
- Manage
VSOR front desk ( reception) - Ensure
management of meeting rooms and logistical requirements are timely
provided whenever required; - Receive
and distribute Incoming correspondence and follow up on provision of timely
feedback; - Maintain
a register of incoming and out-going correspondences; - Maintain
a filing system of Incoming and outgoing letters, Tender documents,
Purchase orders and requisitions; - Press
Order of office supplies and staff consumables - Provide
general support to visitors and orient as appropriate. - Organize
flight bookings for staff and volunteers as per approved flight booking
request by budget holders; using international Travel or local travel
agency approved by VSO management. - Support
operations manager in organising accommodation booking for VSO guests and
liaise with suppliers to ensure their payment is done promptly; - Ensure
all missed calls are registered in contact register to facilitate the
track of missing calls - Manage
office stationeries by conducting a monthly stock check and monitor the
effective use of office stationery and sundry supplies (ensuring
cost-effectiveness and value for money), and maintain minimum stock levels
in the Country Office at all times. - Prepare
and submit requests for timely procurement of stationery and office sundry
supplies by the logistics officer.
Customer
care:
care:
- Maintain
effective customer support to all VSO visitors and excellent customer
service and rapport. - Receive
VSO main telephone calls, orient customers and ensure timely and
appropriate responses; - Maintain
and update database of internal and external important contacts, including
of key government officials, as well as external non-governmental
officials and stakeholders. - Follow
up on timely responses to our clients and partners. - Cleanliness
and kitchen/Work environment Management - Supervise
the outsourced cleaners to ensure cleanliness of office and the general
environment; - Be
the focal contact to all kitchen related issues and make sure that the
cook is paid on regular basis. - Supervise
the cook and act as key contact for arranging lunch for VSOR visitors and
staff.
Other
- Fulfill
other appropriate level responsibilities as defined or directed by the HR
Business Partner from time to time.
Skills,
qualifications and experience required
qualifications and experience required
- A
Bachelor’s degree in Business Administration Or Public Administration,
preferably in the field of Human Resources Management, - At
least 2 years administrative experience in a busy organization of international
setting. - Good
IT (Word, Outlook, Excel, Power Point, Internet) - Excellent
written and verbal communication skills (English and French) - Experience
of a high workload and ability to priorities and effectively manage time
in order to deliver high quality work on time - Proven
ability to build and maintain relations with colleagues, volunteers, VSO
stakeholders - Flexibility
to adapt, and a constructive and creative approach to problem solving - Attention
to details - Demonstrable
commitment to delivering excellent administrative and organizational
service - Positive
attitude, and warm and welcoming personality - Commitment
to VSO’s values - Good
basic budgeting and cash management
VSO
reserves the right to close this job early if we receive a sufficient number of
applications.
reserves the right to close this job early if we receive a sufficient number of
applications.
How
to apply
to apply
If
you’re interested in applying for this role, please download the job
description to read more details about the position and the skills and experience
we’re looking for. To submit your application, click on ‘Apply now’ and
complete all relevant fields on the online application form.
you’re interested in applying for this role, please download the job
description to read more details about the position and the skills and experience
we’re looking for. To submit your application, click on ‘Apply now’ and
complete all relevant fields on the online application form.
Application
closing date:
19 Oct 2017
closing date:
19 Oct 2017
Interview/Assessment
date(s)
date(s)
To
be confirmed later Start date
be confirmed later Start date
1st,
November 2017
November 2017