Supervisor:
District
Program Director, Southern Kayonza_ Rwinkwavu
District
Program Director, Southern Kayonza_ Rwinkwavu
Location:
Southern
Kayonza_ Rwinkwavu
Southern
Kayonza_ Rwinkwavu
Job
Purpose:
Purpose:
The
Hospitality Manager takes a leading role in provision of hospitality services
at PIH Rwinkwavu facilities mainly through management of conference rooms,
bookings, housing/accommodation needs and meals for PIH staff, trainees and
guests at the Training Centre (TC). PIH intends to utilize its training
facilities in a business model. The hospitality Manager, equivalent to a
Conferenc
Hospitality Manager takes a leading role in provision of hospitality services
at PIH Rwinkwavu facilities mainly through management of conference rooms,
bookings, housing/accommodation needs and meals for PIH staff, trainees and
guests at the Training Centre (TC). PIH intends to utilize its training
facilities in a business model. The hospitality Manager, equivalent to a
Conferenc
e and Banqueting Manager and their overall responsibility is to
streamline operations and maximize revenue for both in-house and external
conferences. They will achieve customer satisfaction and build loyalty to
encourage repeat bookings and revenue generation for the training center and
its staff to be self-sustained.
Tasks
and responsibilities:
and responsibilities:
- Market
the Rwinkwavu Training and Operational Research Center to diverse groups
to generate revenue to support IMB operations in Rwinkwavu; - Responsible
for overseeing all of training center facilities and activities and manage
the daily operations of training and banquet functions;
- Financial
and Logistical management of the training center facility; - Provide
direct technical support and supervision of the cooperatives chief-cook
and head-cleaner at Rwinkwavu Training Centre and dorms to ensure that
cooking and cleaning services are provided at satisfactory levels. - To
oversee and supervise daily cleaning of training center hostel rooms,
training rooms, and offices. - To
oversee and supervise laundry services at the hostel rooms; - To
discuss the training schedule with kitchen, cleaning and laundry staff and
make the necessary hospitality arrangements for successful training events - To
communicate frequently with the DMET Coordinator, and the Logistics
Coordinator regarding training calendar - To
oversee and supervise the Training Center kitchen facility to ensure
timely provision of meals and coffee breaks for staff and during trainings
or events
- To
update the reservations book for the hostel rooms, assign hostel rooms to
trainees and guests, and keep records of keys and records of guests as
well - To
respond in a timely manner to all emails and correspondence or inquiries
related to TC facilities - To
respond to any questions from trainees and guests and to be available
during trainings or events - To
meet with the DPD & Training Program Manager regularly and whenever
needed, to address any ongoing issues related to training services - Conduct
tours around TC facilities with new staff and/or guests whenever needed - To
be on the Housing Committee and work as the Secretary of the committee - Perform
other duties as may be assigned by the District Project Director
Qualifications
Required
Required
- Bachelors’
degree in business and administration or related fields; - Minimum
of 5 years’ experience, including 2-3 years prior experience at a
supervisory or management in banqueting and events; experience in a strong
Hotel Background in 3*/* Hotels in an added advantage;
- Experience
working within an international environment, ideally international
organization, NGO and/or public sector experience, for example, in a
minister’s private office would be an advantage. - Demonstrable
experience in an administration/business management in a highly
pressurized environment requiring tact, judgment and discretion - Shorthand
and excellent typing skills – good computer literacy, speed and accuracy
essential (MS Office, Excel, PowerPoint). - Excellent
organizational and multitasking skills, and demonstrated project
management skills - Proven
ability to work under pressure, to tight deadlines and irregular hours - Bright,
confident personality, well presented, highly personable - Ability
to think ahead and anticipate needs before they arise.
How
to apply:
to apply:
If
you believe that
you are the right candidate for the above position, please submit your
application: CV and application letter to http://www.pih.org/pages/employment.
Applications should be submitted not later than 13 November 2017.
you believe that
you are the right candidate for the above position, please submit your
application: CV and application letter to http://www.pih.org/pages/employment.
Applications should be submitted not later than 13 November 2017.