Partners In Health (PIH)/Inshuti Mu Buzima (IMB),Hospitality Manager Jobs Vacancy

Supervisor:
District
Program Director, Southern Kayonza_ Rwinkwavu
Location:
Southern
Kayonza_ Rwinkwavu
Job
Purpose:
The
Hospitality Manager takes a leading role in provision of hospitality services
at PIH Rwinkwavu facilities mainly through management of conference rooms,
bookings, housing/accommodation needs and meals for PIH staff, trainees and
guests at the Training Centre (TC). PIH intends to utilize its training
facilities in a business model. The hospitality Manager, equivalent to a
Conferenc

e and Banqueting Manager and their overall responsibility is to
streamline operations and maximize revenue for both in-house and external
conferences. They will achieve customer satisfaction and build loyalty to
encourage repeat bookings and revenue generation for the training center and
its staff to be self-sustained.

Tasks
and responsibilities:
  • Market
    the Rwinkwavu Training and Operational Research Center to diverse groups
    to generate revenue to support IMB operations in Rwinkwavu;
  • Responsible
    for overseeing all of training center facilities and activities and manage
    the daily operations of training and banquet functions;
  • Financial
    and Logistical management of the training center facility;
  • Provide
    direct technical support and supervision of the cooperatives chief-cook
    and head-cleaner at Rwinkwavu Training Centre and dorms to ensure that
    cooking and cleaning services are provided at satisfactory levels.
  • To
    oversee and supervise daily cleaning of training center hostel rooms,
    training rooms, and offices.
  • To
    oversee and supervise laundry services at the hostel rooms;
  • To
    discuss the training schedule with kitchen, cleaning and laundry staff and
    make the necessary hospitality arrangements for successful training events
  • To
    communicate frequently with the DMET Coordinator, and the Logistics
    Coordinator regarding training calendar
  • To
    oversee and supervise the Training Center kitchen facility to ensure
    timely provision of meals and coffee breaks for staff and during trainings
    or events
  • To
    update the reservations book for the hostel rooms, assign hostel rooms to
    trainees and guests, and keep records of keys and records of guests as
    well
  • To
    respond in a timely manner to all emails and correspondence or inquiries
    related to TC facilities
  • To
    respond to any questions from trainees and guests and to be available
    during trainings or events
  • To
    meet with the DPD & Training Program Manager regularly and whenever
    needed, to address any ongoing issues related to training services
  • Conduct
    tours around TC facilities with new staff and/or guests whenever needed
  • To
    be on the Housing Committee and work as the Secretary of the committee
  • Perform
    other duties as may be assigned by the District Project Director
Qualifications
Required
  • Bachelors’
    degree in business and administration or related fields;
  • Minimum
    of 5 years’ experience, including 2-3 years prior experience at a
    supervisory or management in banqueting and events; experience in a strong
    Hotel Background in 3*/* Hotels in an added advantage;
  • Experience
    working within an international environment, ideally international
    organization, NGO and/or public sector experience, for example, in a
    minister’s private office would be an advantage.
  • Demonstrable
    experience in an administration/business management in a highly
    pressurized environment requiring tact, judgment and discretion
  • Shorthand
    and excellent typing skills – good computer literacy, speed and accuracy
    essential (MS Office, Excel, PowerPoint).
  • Excellent
    organizational and multitasking skills, and demonstrated project
    management skills
  • Proven
    ability to work under pressure, to tight deadlines and irregular hours
  • Bright,
    confident personality, well presented, highly personable
  • Ability
    to think ahead and anticipate needs before they arise.
How
to apply:
If
you believe
that
you are the right candidate for the above position, please submit your
application: CV and application letter to http://www.pih.org/pages/employment.
Applications should be submitted not later than 13 November 2017.
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