Title:
Coffee Innovation Associate
Coffee Innovation Associate
Reports
to: Coffee Innovation Manager
to: Coffee Innovation Manager
Location:
Rwanda
Rwanda
Travel:
up
to 25% travel with in Rwanda
up
to 25% travel with in Rwanda
Grade:
I.
TechnoServe Background:
TechnoServe Background:
TechnoServe
works with enterprising people in the developing world to build competitive
farms, businesses and industries
works with enterprising people in the developing world to build competitive
farms, businesses and industries
. We are a nonprofit organization that develops
business solutions to poverty by linking people to information, capital and
markets. With more than four decades of proven results, we believe in the power
of private enterprise to transform lives.
II.
Program Description:
Program Description:
TechnoServe
is beginning a two-year project titled ‘Access to Finance for the Coffee
Sector: Increasing Working Capital Lending through Innovative Technology’ in
partnership with Access to Finance Rwanda (AFR), with the goal to increase
access to working capital finance to coffee washing stations (CWSs) and their
farmer suppliers within the Rwanda coffee sector through May 2019. To achieve
this, TechnoServe will take two approaches. First, it will continue to add
functionality to and scale the use of its pioneering coffeetransparency.com /
SMS-Bookkeeping lending platform with working capital lenders in the coffee
supply chain to enable increased and more efficient lending to CWSs during the
2018 and 2019 Rwandan coffee harvest seasons. Second, it will partner with
supply chain actors throughout the coffee value chain to design and build an
innovative mobile money-based wet mill payment system. The mobile money wet
mill system will enable CWSs to obtain working capital from lenders instantly
when needed throughout the harvest season, while creating inclusion for
smallholder coffee farmers into the formal financial sector and reducing risk
of fraud in payments to farmers from CWS site collectors.
is beginning a two-year project titled ‘Access to Finance for the Coffee
Sector: Increasing Working Capital Lending through Innovative Technology’ in
partnership with Access to Finance Rwanda (AFR), with the goal to increase
access to working capital finance to coffee washing stations (CWSs) and their
farmer suppliers within the Rwanda coffee sector through May 2019. To achieve
this, TechnoServe will take two approaches. First, it will continue to add
functionality to and scale the use of its pioneering coffeetransparency.com /
SMS-Bookkeeping lending platform with working capital lenders in the coffee
supply chain to enable increased and more efficient lending to CWSs during the
2018 and 2019 Rwandan coffee harvest seasons. Second, it will partner with
supply chain actors throughout the coffee value chain to design and build an
innovative mobile money-based wet mill payment system. The mobile money wet
mill system will enable CWSs to obtain working capital from lenders instantly
when needed throughout the harvest season, while creating inclusion for
smallholder coffee farmers into the formal financial sector and reducing risk
of fraud in payments to farmers from CWS site collectors.
III.
Position Description:
Position Description:
The
Coffee Innovation Associate will report to the TechnoServe Coffee Innovation
Manager and will be responsible for providing team support to the Access to
Finance for the Coffee Sector’ team. He or she will work in close
consortium with other members of the team throughout the duration of the
program to support the development and implementation of the SMS Bookkeeping
Platform and Cashless Wet Mill ICT platforms throughout the duration of the
project. The Coffee Innovation Associate will also work closely with the Coffee
Innovation Manager to support team management activities, including work
planning, budget management, and stakeholder meeting organization. The ideal
candidate will have strong training in business, computer science, or other
professional field, a keen interest in ICT, and be eager to learn project
management and ICT development techniques through close support of this project.
Coffee Innovation Associate will report to the TechnoServe Coffee Innovation
Manager and will be responsible for providing team support to the Access to
Finance for the Coffee Sector’ team. He or she will work in close
consortium with other members of the team throughout the duration of the
program to support the development and implementation of the SMS Bookkeeping
Platform and Cashless Wet Mill ICT platforms throughout the duration of the
project. The Coffee Innovation Associate will also work closely with the Coffee
Innovation Manager to support team management activities, including work
planning, budget management, and stakeholder meeting organization. The ideal
candidate will have strong training in business, computer science, or other
professional field, a keen interest in ICT, and be eager to learn project
management and ICT development techniques through close support of this project.
Responsibilities
and duties include, but are not limited to, the following:
and duties include, but are not limited to, the following:
PROJECT
MANAGEMENT SUPPORT
MANAGEMENT SUPPORT
- Provide
overall project work plan support to the Coffee Innovation Manager,
soliciting inputs from project team work stream leaders and ensuring work
plan is current throughout the duration of the project. - Provide
project budget management support to the Coffee Innovation Manager,
helping work with our Rwanda office Financial Coordinator to reconcile
activities against budget and provide weekly budget updates. - Compile
work stream updates from team members into a weekly status report for the
Coffee Innovation Manager. - Coordinate
weekly team status update meetings, including taking notes on weekly
activities completed and planned activities for the following week. - Provide
support with any other project management activities for the Coffee
Innovation Manager as requested. - Support
the documentation of program ‘Success Stories’ and the creation of a
knowledge management repository for the team. - Support
the completion of industry research and benchmarking activities as
required.
PLATFORM
DEVELOPMENT SUPPORT
DEVELOPMENT SUPPORT
- Support
Coffee Innovation Manager and project team work stream leaders in
documenting SMS Bookkeeping Platform and Cashless Wet Mill platform
functionality, and ensure document is up to date throughout duration of
project. - Support
Coffee Innovation Manager in designing and documenting functional and
technical requirements for new product features prior to development. - Support
Coffee Innovation Manager and platform technology developers in rapid
testing of live defects or bugs within SMS Bookkeeping Platform or
Cashless Wet Mill Platform, helping to ensure quick issue resolution. - Support
the development of a central backlog of requested features for the SMS
Bookkeeping Platform and Cashless Wet Mill platform. - Support
the field-based implementation of either platform in conjunction with
platform work stream leaders of either platform as needed.
ADDITONAL
SUPPORT ACTIVITIES
SUPPORT ACTIVITIES
- Support
in rollout of the TechnoServe SMS Bookkeeping Platform work streams. - Support
in scheduling of stakeholder meetings and conferences. - Support
in compiling of regular project reports for Access to Finance Rwanda
(AFR). - Other
activity support at TechnoServe Coffee Innovation Manager Request
IV.
Required Skills and Experience:
Required Skills and Experience:
- Degree
in Business or Computer Science - Proven
success in ICT project management and ICT product development, with at
least 2 years of professional experience - Professional
experience completing ICT product documentation, including designing
documenting new ICT feature functional and technical requirements,
preferred - Professional
experience leading functional unit testing and user acceptance testing
activities preferred - Professional
experience using data collection platforms, with working knowledge of
SMS-based data collection platforms and data analysis / visualization
platforms an advantage - Experience
and flexibility to working in both waterfall and agile software
development lifecycle methodologies an advantage - Experience
using ICT project tracking software and Jira, Trello, or similar and
advantage - Working
verbal and written proficiency in English and Kinyarwanda - Proven
communication, presentation and writing skills, with proficiency in MS
Excel and MS Word - Strong
market orientation, entrepreneurial and innovative thinker - Proven
ability to work independently, delivering high-quality end products
V.
Success Factors:
Success Factors:
Competency
is a combination of knowledge, skills and abilities (KSAs) directly
related to successful performance on the job.
is a combination of knowledge, skills and abilities (KSAs) directly
related to successful performance on the job.
Core
Competencies include:
Competencies include:
- Integrity
and honesty:
Is widely trusted; seen as a direct, truthful individual; presents
truthful information in an appropriate and helpful manner; keeps
confidences; admits mistakes; does not misrepresent himself or herself for
personal gain. - Team
Work/ Relationships:
Works co-operatively and flexibly with other members of the team with a
full understanding of the role to be played as a team member and/or
leader, to achieve a common goal. Ability to build and maintain effective
relationships and networks. - Learning
attitude:
Proactively takes advantage of opportunities to learn. Actively identifies
new areas for learning; applies and shares new knowledge and skill
appropriately. - :
Demonstrates an understanding and appreciation for diversity and supports
diversity efforts. Interacts effectively with and inclusively with people
of all races, cultures, ethnicities, backgrounds, religions, ages, and
genders. - Expresses
ideas effectively in individual and group situations. Listens effectively;
shares information, ideas and arguments; adjusts terminology, language and
communication modes to the needs of the audience; ensures accurate
understanding; acts in a way that facilitates open exchange of ideas and
information; uses appropriate non-verbal communication. - Decision
making/Problem Solving:
Is able to analyze situations, diagnose problems, identify the key issues,
establish and evaluate alternative courses of action and produce a
logical, practical and acceptable solution. Is able to make effective
decisions on a day-to-day basis, taking ownership of decisions,
demonstrating sound judgement in escalating issues where necessary. - Results
Oriented/ High Quality Deliverables: Stays focused
on the efforts necessary to achieve quality results consistent with
programmatic or departmental goals. Demonstrates the ability to achieve
effective results; works persistently to overcome obstacles to goal
achievement. Accomplishes tasks by considering all areas involved, no
matter how small; showing concern for all aspects of the job; accurately
checking processes and tasks. - Planning
& Time Management:
Establishes a course of action for self and/or others to accomplish a specific
goal. Effectively plans, schedules, prioritizes and controls activities;
identifies, integrates and orchestrates resources (people, material,
information, budget, and/or time) to accomplish goals. Prioritizes work
according to the program or department’s goals, not just own job
responsibilities; manages own time effectively. - Business
Acumen:
The ability to use information, ask the right questions and take decisions
that make an impact on the overall business performance.
VI.
Career Pathways:
Career Pathways:
The positions that
may be a next career opportunity for employees in this job title include Senior
Program Assistant.
may be a next career opportunity for employees in this job title include Senior
Program Assistant.
Application
Instructions:
Instructions:
Qualified
and interested applicants should submit a non-returnable single Word-formatted
document consisting of cover letter, resume and salary history to HR officer Mkayiranga@tns.org. The final deadline for
application is January 9th, 2018.
and interested applicants should submit a non-returnable single Word-formatted
document consisting of cover letter, resume and salary history to HR officer Mkayiranga@tns.org. The final deadline for
application is January 9th, 2018.
Women
are encouraged to apply.
are encouraged to apply.
Please
identify the position for which you are applying in the subject line. Only
applicants meeting minimum qualifications will be considered or contacted. No
phone calls please.
identify the position for which you are applying in the subject line. Only
applicants meeting minimum qualifications will be considered or contacted. No
phone calls please.