TechnoServe,Coffee Innovation Associate Jobs Vacancy

Title:
Coffee Innovation Associate
Reports
to: Coffee Innovation Manager
Location:
Rwanda
Travel:
up
to 25% travel with in Rwanda
Grade:
I.  
 TechnoServe Background:
TechnoServe
works with enterprising people in the developing world to build competitive
farms, businesses and industries

. We are a nonprofit organization that develops
business solutions to poverty by linking people to information, capital and
markets. With more than four decades of proven results, we believe in the power
of private enterprise to transform lives.

II.  
 Program Description:
TechnoServe
is beginning a two-year project titled ‘Access to Finance for the Coffee
Sector: Increasing Working Capital Lending through Innovative Technology’
in
partnership with Access to Finance Rwanda (AFR), with the goal to increase
access to working capital finance to coffee washing stations (CWSs) and their
farmer suppliers within the Rwanda coffee sector through May 2019. To achieve
this, TechnoServe will take two approaches. First, it will continue to add
functionality to and scale the use of its pioneering coffeetransparency.com /
SMS-Bookkeeping lending platform with working capital lenders in the coffee
supply chain to enable increased and more efficient lending to CWSs during the
2018 and 2019 Rwandan coffee harvest seasons. Second, it will partner with
supply chain actors throughout the coffee value chain to design and build an
innovative mobile money-based wet mill payment system. The mobile money wet
mill system will enable CWSs to obtain working capital from lenders instantly
when needed throughout the harvest season, while creating inclusion for
smallholder coffee farmers into the formal financial sector and reducing risk
of fraud in payments to farmers from CWS site collectors.
III.  
 Position Description:
The
Coffee Innovation Associate will report to the TechnoServe Coffee Innovation
Manager and will be responsible for providing team support to the Access to
Finance for the Coffee Sector’
team. He or she will work in close
consortium with other members of the team throughout the duration of the
program to support the development and implementation of the SMS Bookkeeping
Platform and Cashless Wet Mill ICT platforms throughout the duration of the
project. The Coffee Innovation Associate will also work closely with the Coffee
Innovation Manager to support team management activities, including work
planning, budget management, and stakeholder meeting organization. The ideal
candidate will have strong training in business, computer science, or other
professional field, a keen interest in ICT, and be eager to learn project
management and ICT development techniques through close support of this project.
Responsibilities
and duties include, but are not limited to, the following:
PROJECT
MANAGEMENT SUPPORT
  • Provide
    overall project work plan support to the Coffee Innovation Manager,
    soliciting inputs from project team work stream leaders and ensuring work
    plan is current throughout the duration of the project.
  • Provide
    project budget management support to the Coffee Innovation Manager,
    helping work with our Rwanda office Financial Coordinator to reconcile
    activities against budget and provide weekly budget updates.
  • Compile
    work stream updates from team members into a weekly status report for the
    Coffee Innovation Manager.
  • Coordinate
    weekly team status update meetings, including taking notes on weekly
    activities completed and planned activities for the following week.
  • Provide
    support with any other project management activities for the Coffee
    Innovation Manager as requested.
  • Support
    the documentation of program ‘Success Stories’ and the creation of a
    knowledge management repository for the team.
  • Support
    the completion of industry research and benchmarking activities as
    required.
PLATFORM
DEVELOPMENT SUPPORT
  • Support
    Coffee Innovation Manager and project team work stream leaders in
    documenting SMS Bookkeeping Platform and Cashless Wet Mill platform
    functionality, and ensure document is up to date throughout duration of
    project.
  • Support
    Coffee Innovation Manager in designing and documenting functional and
    technical requirements for new product features prior to development.
  • Support
    Coffee Innovation Manager and platform technology developers in rapid
    testing of live defects or bugs within SMS Bookkeeping Platform or
    Cashless Wet Mill Platform, helping to ensure quick issue resolution.
  • Support
    the development of a central backlog of requested features for the SMS
    Bookkeeping Platform and Cashless Wet Mill platform.
  • Support
    the field-based implementation of either platform in conjunction with
    platform work stream leaders of either platform as needed.
ADDITONAL
SUPPORT ACTIVITIES
  • Support
    in rollout of the TechnoServe SMS Bookkeeping Platform work streams.
  • Support
    in scheduling of stakeholder meetings and conferences.
  • Support
    in compiling of regular project reports for Access to Finance Rwanda
    (AFR).
  • Other
    activity support at TechnoServe Coffee Innovation Manager Request
IV.  
 Required Skills and Experience:
  • Degree
    in Business or Computer Science
  • Proven
    success in ICT project management and ICT product development, with at
    least 2 years of professional experience
  • Professional
    experience completing ICT product documentation, including designing
    documenting new ICT feature functional and technical requirements,
    preferred
  • Professional
    experience leading functional unit testing and user acceptance testing
    activities preferred
  • Professional
    experience using data collection platforms, with working knowledge of
    SMS-based data collection platforms and data analysis / visualization
    platforms an advantage
  • Experience
    and flexibility to working in both waterfall and agile software
    development lifecycle methodologies an advantage
  • Experience
    using ICT project tracking software and Jira, Trello, or similar and
    advantage
  • Working
    verbal and written proficiency in English and Kinyarwanda
  • Proven
    communication, presentation and writing skills, with proficiency in MS
    Excel and MS Word
  • Strong
    market orientation, entrepreneurial and innovative thinker
  • Proven
    ability to work independently, delivering high-quality end products
V.  
 Success Factors:
Competency
is a combination of knowledge, skills and abilities (KSAs) directly
related to successful performance on the job.
Core
Competencies include
:
  • Integrity
    and honesty
    :
    Is widely trusted; seen as a direct, truthful individual; presents
    truthful information in an appropriate and helpful manner; keeps
    confidences; admits mistakes; does not misrepresent himself or herself for
    personal gain.
  • Team
    Work/ Relationships
    :
    Works co-operatively and flexibly with other members of the team with a
    full understanding of the role to be played as a team member and/or
    leader, to achieve a common goal. Ability to build and maintain effective
    relationships and networks.
  • Learning
    attitude
    :
    Proactively takes advantage of opportunities to learn. Actively identifies
    new areas for learning; applies and shares new knowledge and skill
    appropriately.
  • :
    Demonstrates an understanding and appreciation for diversity and supports
    diversity efforts. Interacts effectively with and inclusively with people
    of all races, cultures, ethnicities, backgrounds, religions, ages, and
    genders.
  • Expresses
    ideas effectively in individual and group situations. Listens effectively;
    shares information, ideas and arguments; adjusts terminology, language and
    communication modes to the needs of the audience; ensures accurate
    understanding; acts in a way that facilitates open exchange of ideas and
    information; uses appropriate non-verbal communication.
  • Decision
    making/Problem Solving
    :
    Is able to analyze situations, diagnose problems, identify the key issues,
    establish and evaluate alternative courses of action and produce a
    logical, practical and acceptable solution. Is able to make effective
    decisions on a day-to-day basis, taking ownership of decisions,
    demonstrating sound judgement in escalating issues where necessary.
  • Results
    Oriented/ High Quality Deliverables
    : Stays focused
    on the efforts necessary to achieve quality results consistent with
    programmatic or departmental goals. Demonstrates the ability to achieve
    effective results; works persistently to overcome obstacles to goal
    achievement. Accomplishes tasks by considering all areas involved, no
    matter how small; showing concern for all aspects of the job; accurately
    checking processes and tasks.
  • Planning
    & Time Management
    : 
    Establishes a course of action for self and/or others to accomplish a specific
    goal. Effectively plans, schedules, prioritizes and controls activities;
    identifies, integrates and orchestrates resources (people, material,
    information, budget, and/or time) to accomplish goals. Prioritizes work
    according to the program or department’s goals, not just own job
    responsibilities; manages own time effectively.
  • Business
    Acumen
    :
    The ability to use information, ask the right questions and take decisions
    that make an impact on the overall business performance.
VI.  
 Career Pathways:
 The positions that
may be a next career opportunity for employees in this job title include Senior
Program Assistant.
Application
Instructions:
Qualified
and interested applicants should submit a non-returnable single Word-formatted
document consisting of cover letter, resume and salary history to HR officer Mkayiranga@tns.org. The final deadline for
application is January 9th, 2018.
Women
are encouraged to apply.
Please
identify the position for which you are applying in the subject line. Only
applicants meeting minimum qualifications will be considered or contacted. No
phone calls please. 
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