Operations Manager
Status: Full-time contracted
position
position
Report to: Country Manager
Supervises: Operations
Coordinators
Coordinators
Travel required: As
needed
needed
One Sight is an independent
non-profit with solutions, people and resources to eradicate the vision care
crisis for good. We believe that when the world sees better, the world lives
better and that with clear vision, we can take on humanity’s greatest challenges.
Together with donors, volunteers, partners, and sponsors, we bring eye exams,
glasses and permanent vision centers to the individuals and places that need
eye care the most. We have impacted over 9 million people in 46 countries and
counting- creating opportunity and sustainable change along the way. In Rwanda,
we have been present since 2015 and we have currently set up 15-vision centers
countrywide.
non-profit with solutions, people and resources to eradicate the vision care
crisis for good. We believe that when the world sees better, the world lives
better and that with clear vision, we can take on humanity’s greatest challenges.
Together with donors, volunteers, partners, and sponsors, we bring eye exams,
glasses and permanent vision centers to the individuals and places that need
eye care the most. We have impacted over 9 million people in 46 countries and
counting- creating opportunity and sustainable change along the way. In Rwanda,
we have been present since 2015 and we have currently set up 15-vision centers
countrywide.
General Function– One Sight is looking for an
Operations Manager who will be accountable for the following program-related
competencies including; drive for results, talent enhancement, coach and
develop, building collaborative relationship, critical thinking, motivate and
influence.
Operations Manager who will be accountable for the following program-related
competencies including; drive for results, talent enhancement, coach and
develop, building collaborative relationship, critical thinking, motivate and
influence.
Major duties and
responsibilities:
responsibilities:
- Work closely
with the Country Manager to build, develop and grow strategies vital to
the success of the programme in Rwanda. - Working
closely with the Operations team and the in-country partners execute and
implement strategies that will deliver all KPI targets and strategies
developed for the programme - Work closely
with the Ministry of Health and Country Manager to identify sites for new
VCs. - Supervise and
Coach all Operations Coordinators - Play a
leadership role together with the other managers in Rwanda - Manage and
work within the operations budget - Work closely
with the Finance Manager to develop the Operations aspect of the home
office budget as well as the Vision center budget. - Lead on all
analysis of data for Vision centers. This includes the development of
graphs and related visual tools. - Provide all
operations report on time to the lead supervisor e.g. Country Manager
and/or Regional expansion and development manager - Maintain a
close working relationship with the Lab and Logistics Manager to ensure
excellent delivery of the service - Collaborate
with MOH and hospital management to select key talent to staff vision
centers with the appropriate workforce. - Develop and
maintain relationships with current and future vision center Eye Unit
staff to teach them the skills necessary to deliver all key metrics. - Weekly upward
communications to Country Manager and all senior project managers on
deliverables. - Hold your team
accountable to their job description and key metrics; Operations
Coordinators - Collaborating
with MoH to maintain necessary relationships needed to deliver key
metrics. - Ensure all
monitoring tools are used consistently and effectively as per guidelines
developed. - Ensure data
compliance at all Vision centers - Ensure vision
centers are compliant with 12-step audit. - Ensure vision
centers are compliant with inventory control and replenishment processes. - Ensure vision
centers are compliant with order entry process. - Ensure vision
center staff members are compliant with all QA processes. - Ensure vision
center staff members are compliant with all sales model behaviors ensuring
all KPI metrics are achieved. - Ensure vision
center staff members are compliant with all policies, procedures, and
behaviors in the Operations Manual. - Take ownership
and accountability on all OneSight supplied equipment. - Ensure proper
Marketing and Awareness strategies are in place to drive traffic to the
vision centers. - Transfer
skills to in-country Hospital Staff to ensure the transition of duties in
a phased manner - Any other
duties assigned by Country Manager
Experience and Qualification
- Bachelors’
degree or higher - Experience of
2 to 3 years managing team of 6 or more people - NGO related
experience - Worked in the
Development field, health care will be an added bonus - Proven record
of Monitoring and Evaluation - Understanding
of Programme management - Experience
working with government projects - Ability to
demand forecast - Good oral and
written communication skills
Other Skills:
- Fluent in
English (French is an added advantage)
- Computer
skills (MS Office)
Compensation and Allowances
- Contracted
position
The intent of this job
description is to provide a representative summary of the major duties and
responsibilities performed by incumbents of this job. Incumbents may be
requested to perform job-related tasks other than those specifically presented
in the description.
description is to provide a representative summary of the major duties and
responsibilities performed by incumbents of this job. Incumbents may be
requested to perform job-related tasks other than those specifically presented
in the description.
Candidates who meet the above
criteria should send their CV’s to JOBSRWANDA@QSOURCING.COM
not later than 24th
October 2018. Only shortlisted candidates will be contacted.
criteria should send their CV’s to JOBSRWANDA@QSOURCING.COM
not later than 24th
October 2018. Only shortlisted candidates will be contacted.
Any further Inquiries can be
made at our Q Sourcing offices at the MTN Center Nyarutarama 2nd
Floor or email officerwanda@qsourcing.com
made at our Q Sourcing offices at the MTN Center Nyarutarama 2nd
Floor or email officerwanda@qsourcing.com
