Jumia Nigeria Warehouse Manager Job Vacancy

Jumia
is Africa’s leading internet group, with already over 3,000 employees in more
than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia
Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top
talented leaders offering a great mix of local and international talents and is
backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We
are currently looking for talented people with a passion for emerging markets
and Africa to join our team and embark on our exciting journey in the position
below:

Job
Title: Warehouse Manager
Location: Lagos
Job Type: Full Time
Department: Operations

Main Responsibilities

You
will be responsible for the performance of warehouse operations serving
both internal and external customer groups.
Drive
efficiencies through continuous improvement across all areas, including
inventory control and accuracy.
Ensure
timely fulfillment of orders to final destination, including appropriate
compliance with all relevant regulations.

In
particular, you will:

Manage
the warehouse operations for Bulky goods
Setup
and continuously improve warehouse operations processes
Manage
several teams, including Inbound, Inventory, Outbound, Aftersales and
create, monitor, and improve their KPIs
Maintain
quantitative frameworks, including:

Dashboards
to monitor performance and identify bottleneck areas of operational
processes
Order
monitoring of end-to-end warehouse processes and improvement of
operational efficiency
Queue
monitoring to identify anomalies and improve customer satisfaction

Maintain
daily routines, including:

Ensuring
the timely scan at all the legs and updating in systems for movement as
transferable unit.
Oversee
reporting on Incidents/Change/Problem tickets and SLA status

Develop,
implement, monitor, track and improve key performance metrics across the
functional departments within the warehouse.
Drive
best practices for inventory management, reporting, and handling.
Responsible
to ensure appropriate control mechanisms are in place and achieve
exceptional levels of inventory accuracy, material availability, and
service goals.
Develop
and manage staff to continuously improve skills and team performance.

Requirements
& Qualifications

Bachelor’s
Degree in Logistics, Supply Chain Management, Business Administration, or
related field is preferred
7+
years of experience in logistics, distribution, operations management, or
supply chain; hands-on experience in supervision or management of a
warehouse facility in an e-Commerce distribution, repacking or production
environment
Strong
knowledge of warehousing Key Performance Indicators (KPIs)
Proven
experience in material handling and critical thinking to detect on-time
any unsafe maneuvers i.e. large items, heavy materials and fragile
material, etc.
Strong
leadership and interpersonal communication skills, with the ability to
manage and develop a team.
Work
experience must also include 2+ years leading operational teams or acting
in a managerial position.
Proven
ability to implement process improvement initiatives

We
Offer

A
unique experience in an entrepreneurial, yet structured environment
The
opportunity to become part of a highly professional and dynamic team working
around the world
An
unparalleled personal and professional growth given the challenges that we
propose you to take