International Air Transport Association (IATA) Analyst, Agency Risk Management Job Vacancy in Singapore

Narrative
Description

Reporting to the Manager, Agency Risk Management,
the incumbent will be responsible for supporting the management of the
accreditation and the related customer service process for the assigned
countries in the Asia Pacific region.

Responsibilities

Supports the Agency Risk Management processes
for maintenance of accreditation for all programs including managing
compliance with the annual financial assessment cycles and monitoring
financial security levels and compliance
Supports compliance to the Financial Security
Policy
Supports the regional management of external
financial assessors processes including management and regional reporting
of performance issues and ensuring the correct and timely implementation
of changes to financial criteria
Support the regional Agency Risk Management
team on administrative matters and any other ad-hoc requirements.

Qualifications
and Skills

University degree in business administration
or a related field;
1- 3 years professional experience in a
business support function, preferably in a multicultural/commercial
environment; experience within the air transport or travel industry would
be an advantage; Good grasp of accounting principles and financial
analysis Embrace IATA’s corporate values;
Ability to work as a strong team player in a
dynamic, multi-cultural, fast paced and highly demanding environment while
being organized to deliver on tight deadlines and productivity metrics;
Ability to set priorities and work with a high
level of drive, energy and speed with a strong customer focus on proactive
problem solving, conflict resolution, continuous follow-up, and client
retention; Excellent IT skills, particularly MS office;
proficiency in Customer Relationship
Management Tools are an asset;
Excellent interpersonal skills and ability to
communicate effectively with internal/ external stakeholders at all levels
from different cultures and backgrounds with a strong sense of Customer
Service ethics according to IATA’s corporate philosophy;
Excellent written/verbal communication skills
in English is a must; proficiency in any other regional language is an
asset;
Since IATA is servicing customers and members
throughout Asia Pacific, candidates must be willing to work in dedicated
shifts, possibly on weekends or official public holidays. Compensation
applies in accordance with the local Conditions of Employment.