Job
description
REPOSTING. If
you have already applied for this position, please do not reapply. Your
application on file will be reviewed and reconsidered.
WomenCraft is a
community-driven social enterprise operating from Ngara,Tanzania.
WomenCraft’s mission is to increase economic opportunity in
the post-conflict tri-border area of Tanzania, Rwanda and Burundi by bringing
rural women together,
facilitating their growth and connecting their artistry to the global
marketplace. Through WomenCraft, over 300 artisans advance themselves, raise
stronger families, stimulate their communities and inspire the world around
them.
Job
Objective:
The Sales and
Marketing Manager handles customer communications and identifies opportunities
to increase sales of WomenCraft’s handcrafted products. The
Sales Manager is
goal oriented and highly motivated to reach targeted markets that will exceed
sales targets. The Sales Manager is a problem solver, and can look for
solutions to ensure orders are filled on time and customers are satisfied with
their products.
Primary
Responsibilities:
Acquires new
customers and handles customer communication:
- Attracts
new national and regional customers by researching and contacting
potential retail and wholesale buyers and identifying new business
opportunities; - Regularly
communicates with current and potential buyers, both in person at fairs
and through phone, email and social media, to market WomenCraft products.
Retains current buyers; - Maintains
a database containing names and contact information of potential
customers, suppliers and competitors for national, regional and
international markets; - Tracks
sales targets and produces accurate sales reports.
Coordinates national
and retail sales and marketing:
- Coordinate
sales efforts within East Africa through management of the Dar Sales Rep.
Provide constructive feedback for sales activities and events and analyze
sales; - Assess
potential for a sales outlet/warehouse in Dar and work with Dar Sales Rep
to set up, manage and track inventory and sales at the sales outlets; - Explore
opportunities to expand partnerships and network in Dar and identify a
circle of volunteer supporters;
Coordinates
Expansion of U.S. Marketing:
- Coordinates
the U.S. marketing strategy and the work of U.S. Sales Reps to manage
online sales and to increase the sales of products through fairs, host
parties; - Using
social media, universities, business and connections, expand the number of
volunteers involved in U.S. sales efforts;
Contributes to
Production Processes:
- Works
in close collaboration with the WomenCraft Ngara team to ensure the entire
process from order obtainment to order delivery is smooth, meets the order
specifications, and is on time; - Works
out issues in the supply chain and ensures solutions are found for
production issues; - Contributes
to product design and development by guiding the Ngara team on sample and
product development according to WomenCraft’s current design direction. - Tracks
customer feedback after order is received and incorporate improvements in
the production process.
Qualifications:
- Ability
to commit 18 months to 2 years to living in a rural environment with
limited access to stable internet and basic living conditions; - University
degree in business preferred; experience in sales required; - Dynamic
and creative person with highly effective written and verbal communication
skills; - Demonstrated
ability to problem-solve and respond effectively to challenges, work
effectively in a small, culturally diverse and team environment with
minimal supervision; - Demonstrated
high level organizational and time management skills including the ability
to manage workflows and balance competing priorities; - Proficiency
in all Mac Operating Systems and iWork suite and Microsoft Office suite;
Job Length
and Location:
This is a full-time position based in Ngara district, Kagera region, Tanzania,
East Africa. The contract is one-year, renewable, however the position is
expected be filled for a two year duration.
Job Location and
Length:
This is a full-time post based in Ngara, Kagera region, Tanzania A one-year
renewable contract will be issued.
How
to apply
How to
apply:
Please send a cover letter and CV to info@womencraft.org
and specify “Sales
and Marketing Manager” in the subject line. Only applications
with specific cover letter for the position will be considered.
Deadline: 30 May
2014. Applications will be reviewed on a rolling basis.