Tanzania Postal Bank (TPB),Branch Manager Jobs in Tanzania

Work Schedule: As per TPB Staff regulations
Division : Branches
Salary : Commensurate to the Job Advertised

POSITION OBJECTIVE
(i) Branch Manager is the representative of the Bank in your area of operation.
You will up-hold the image and culture of the bank in your services and
lifestyles. You will market TPB and its products to the population as well as
ensuring that staffs under you participate in this mission.

(ii) To run the branch as a profit centre, managing the sales process by
acquiring new business and deepening existing customer relationships and
maintaining operational efficiency while providing the appropriate service
standards.

(iii) To en sure risk levels are minimized and acceptable so as to enhance
revenues and profitability of the branch.

KEY RESPONSIBILITIES
l
Generate new business via sales promotions, out-marketing calls, customer
visits (current/potential), and build relationship with existing customers
 To mobilize deposits and ensure that
growth in deposits conform to the annual budget plansl
l
Ensure the highest standards of customer service are provided in order that our
services are perceived as being the best in the local market including handling
customer complaints.
 To liaise with the Publicl and Government
officials in the area of operation of the Branch to maintain good public
relations and project good image of the bank;
 Ensure reconciliation of suspense
accountsl
 To carry out general administration of
the branchl
 Ensure that all Operational Procedures
are adhered to by all branch staff as prescribed in the operating manualsl
l
To ensure that the branch is adequately supplies with stationery items and
enough cash to meet day to day operations. You will also ensure that adequate
security is in place with regard to cash and all bank documents/assets
 To carry out regular snap checks for
cash inl
tills/strong-rooms, controlled stationery, all suspense accounts and stamp
accounts
 To compile timely replies to all audit
reports and ensure that auditors’ recommendations are implemented accordingly.l
 Ensure availability of required
stationeries and equipment’sl
 Control branch expenses and ensure that
they are within the approved budgets andl
proper management
 To assess manpower and development needs
of the branch staff and advice Head Office accordingly.l
 Plan and manage staff administration
issues for support staff (i.e. Local leave, training,l
Dept. staff rotation) in consultation with the Chief Manager
 Carry out periodic staff evaluationl
 Follow – up and ensure that all revenue
due to the bank is correctly charges and collected by the bankl
 Counter sign with the BFO. All debits to
the Profit and Loss Accountsl
 Manage service delivery, to review
output of tellers, customer service and inquiries tol
ensure adherence to branch standards
 Ensure timely submission of branch
reports/returns to head office as requiredl
 Ensure that the Anti Money Laundering
requirements are followed as follows:-l
a) Take all reasonable steps to verify and identify customers, including
performing quality assurance on accounts opened, and the general KYC issues
b) Retain adequate records of identification, account opening and transactions
and ensure timely and properly filling of customer mandates
c) Make/assist to effective reporting of suspicious transactions
d) Raise awareness of Money Laundering prevention and training all branch staff
 Ensure tidiness across the branch
premises and clean-desk policy is exercised.l
 Perform any other duties as may be
assigned to you by Chief Manager Branches orl
higher authorities
 Comply with the Policies and standards,
Local Laws and Regulations, Controls andl
Procedures of the bank.
 Report Suspicious Transactionsl
 Print and Verify Accounts Opened and
Closed report against actual documents and sign on the registerl
 Ensure dual control is in place in the
record room at the branch.l

CONTRIBUTES TO
 Customer retention as a result of high
customer service standards·
 Business growth as evidenced by
attaining budget figures on revenue·
 Minimization of Operational Costs
thereby improving overall Branch profitability·
 Enhanced and robust control at the
branch·

AUTHORITY LEVELS
 Authorize payments/withdraws against
customer’s accounts as provided for in the·
operational manual guidelines.
 May initiate disciplinary action against
staff under his/her jurisdiction·

EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Bachelor degree/Advance diploma in Banking, Economics, commerce,
Business Administration, Finance or Accounting from any recognized University
or equivalent.

Experience:
 At least 3 years of relevant Banking
experience·
 Working knowledge of Equinox
Functionality·
Skills / Attributes:
 Strong leadership· & people
management skills
 Prioritize Tasks·
 Team player·

The position will attract a competitive salary package, which include benefits.
Applicants are invited to submit their resume (indicating the position title in
the subject heading) via e-mail to: recruitment@postalbank.co.tz.

Applications via other methods will not be considered.

Applicants need to submit only the Curriculum Vitae (CV) and the letter of
applications
starting the job advertised and the location. Other credentials will have to be
submitted
during the interview for authentic check and other administrative measures and
should not in any way be attached during application.

Avoid scam NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are
requested to make a payment for any reason, please call +255 22 2110621-2 to
report the scam. You also don’t need to know one in TPB to be employed. TPB is
merit based institution and to achieve this vision, it always go for the best.

Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and
safety management.

Late applications will not be considered.

Short listed candidates may be subjected to any of the following:
– a security clearance; a competency assessment;
– physical capability assessment and
– reference checking.

Please forward your applications before 14th June, 2016