Job Summary
The AIT Officer will assist the IT Manager to extend the IT services to the
country office and
the field office(s) and Technical Support, Network Administration, IT Equipment
& Systems
Management and Acquisition, Training and capacity building for staffs.
Essential Duties and Responsibiliti
es
1. Responsible for all IT technical issues in Dar office and act as 2nd
escalation for
helpdesk logged calls; and responsible for escalation for resolution to IT
Manager.
2. Document reported incidences and recommend appropriate solution to address
identified IT challenges.
3. Administer implementation of Foundation IT policies for Dar Es Salaam office
and field
offices.
4. Maintains inventory records of hardware and software.
5. Support the introduction of new systems, identify and solve problems
encountered by
users of PC systems and ensures the maintenance of the systems.
6. Participate in computer training and perform office training and support for
computerization.
7. Install, configure and maintain office business systems and applications.
8. To create and manage user profile on Active Directory, and Enterprise
systems.
9. To maintaining the existing Infrastructure for data and voice and to design
new solutions when
required.
10. To constantly monitor, co-ordinate and implement maintenance under warrant,
preventive maintenance and systems upgrades as required meeting Foundation
standards.
11. Perform other related duties as may be assigned by IT Manager.
Required Qualifications
Graduate degree in Computer Science /
Advanced Diploma in Computer Science/·
Information Systems / with at least 3 years work experience in similar field.
Knowledge, Skills & Abilities
Extensive practical experience in
networked environment and support for field users·
With working knowledge of CCNA, MCSE,
MCITP, Helpdesk Management and IT·
Service Support
Extensive ability to use and support of
standard micro computing applications such as·
Microsoft Word, Microsoft Excel, Excel PowerPoint, Microsoft Access, Microsoft
Outlook, Browsers.
Experience in supporting web based
applications.·
Experience with training others to use
micro-computer applications (as mentioned·
above).
Excellent communication skills both
orally and in writing (English and Swahili)·
Knowledge of supporting Windows Platform
(windows Server 2008 or higher is a·
Must, MS Windows 7 / 8/8.1 or 10 )
Prior experience with Messaging systems
support, e.g. MS Exchange, Cloud technology·
Management
Strong interpersonal skills, ability to
establish and maintain effective work relationship·
with people of different backgrounds and cultures.
Experience in working with active
directories, Cloud computing and Windows Server§
Enterprise 2008 or higher.
Experience and knowledge of PABX
management.§
Experience with network administration
and security methods and techniques.§
Ability to work under pressure with
minimum supervision.§
HOW TO APPLY
EGPAF is an equal opportunities employer and the position is open to all.
Qualified
candidates should submit a CV, cover letter and relevant Certificates
explaining how the
experience detailed in the CV will contribute to the requirements of the
position and
references to EGPAF.
Submissions to be sent to:
The Human Resource Manager,
Elizabeth Glaser Pediatric Aids Foundation,
P.O. BOX 1628,
Oysterbay, Haile Selasie Road Plot # 8 & 10,
Dar es Salaam, Tanzania.
Or e-mail: recruitment.tanzania@pedaids.org
Closing date: June 13th
, 2016.
Only Shortlisted Candidates will be contacted.
