Job Title: Relationship
Manager, Business Banking (AVP) – 00165824
Manager, Business Banking (AVP) – 00165824
Organisation: Barclays
Bank UK
Bank UK
Duty Station: Kampala,
Uganda
Uganda
About Barclays UK:
Barclays is a British
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards.
It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
multinational banking and financial services company headquartered in London.
It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards.
It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary: The
Relationship Manager, Business Banking will be responsible for overseeing and
sustaining a portfolio of corporate customers, building long term relationships
founded on efficient and reliable support for their business. This is achieved
particularly through quick risk decisions and managing consistency and quality
of operational service. The primary objective is to maximize risk-adjusted
portfolio contribution. The incumbent wil
Relationship Manager, Business Banking will be responsible for overseeing and
sustaining a portfolio of corporate customers, building long term relationships
founded on efficient and reliable support for their business. This is achieved
particularly through quick risk decisions and managing consistency and quality
of operational service. The primary objective is to maximize risk-adjusted
portfolio contribution. The incumbent wil
l be responsible for business
development both with new customers and with existing customers where they are
expected to increase “wallet share”.
Key Duties and
Responsibilities:
Responsibilities:
1. Sales and Service: 65%
- Maintain Relationship Plans for
all customers in the portfolio such that contact with customers is
prioritized. - Carry out annual and if
appropriate, interim reviews of customers borrowing facilities - Conduct annual and if
appropriate, interim reviews with non-borrowing customers - Determine the key messages,
e.g. agreed service standards, negotiated pricing, relationship team contact
points and new product changes, deciding upon the most appropriate
communication method - Process and find amicable
solutions to customer complaints - Determine the products that are
most effective in meeting customers’ needs and be able to sell these at
short notice both reactively and proactively. - Research, create and follow up
a target list for potential new business.
2. Business Management 30%
- Research, create and follow up
on a target list for potential new business - Identify priority customers
using the Customer Relationship Planning templates to assess their present
and potential contribution. - Gather and collect all the
required information that is needed to prepare and assess credit
applications. Role holder will be expected to input certain key information
such as judgmental information. (They will work with CMA and CCM resources
to construct credit applications). - Control and quality of the
portfolio, using available triggers and adherence to Risk management
guidelines and policies.
3. Staff Management 5%: Responsible
for the Day to day coaching and development of Corporate Managers’ Assistants
for the Day to day coaching and development of Corporate Managers’ Assistants
Qualifications, Skills and
Experience:
Experience:
- The applicant should posses
relevant qualifications to achieve the aforementioned job targets - Comprehensive knowledge of the
Corporate set of products as well as a broad understanding of products
available in Barclays Capital. - Possess a detailed knowledge of
the requirements for the more sophisticated customers. - Introduce the product and
co-ordinate the introduction of the relevant Group product specialist. - Wide range of understanding of
policies and strategies within the country as they relate to the demands
of the customer base. - A detailed understanding of
Country and CBRM guidelines and credit risk policies. - Good relationship skills
- Excellent credit Risk skills
- General Corporate skills
- Excellent communication
skills
How to Apply:
If you feel challenged by any of the
above positions, and believe you can deliver on key deliverables as outlined
above, upload your application letter, current curriculum vitae and photocopies
of academic certificate to our recruitment website detail below:
above positions, and believe you can deliver on key deliverables as outlined
above, upload your application letter, current curriculum vitae and photocopies
of academic certificate to our recruitment website detail below:
Barclays is an equal opportunity
employer that recruits, develops and promotes people on merit, and rewards
outstanding performance, regardless of background and gender.
employer that recruits, develops and promotes people on merit, and rewards
outstanding performance, regardless of background and gender.
For queries contact us on 0417122453
or email: barclays.uganda@barclays.com
or email: barclays.uganda@barclays.com
Deadline: 17th
July, 2014
July, 2014
