Job Title: Senior Airport Services Agent
Organisation: Qatar Airways (QA)
Duty Station: Entebbe, Uganda
Reference ID: QR6527
About QA:
Qatar Airways has
gradually grown to reaching over 120 destinations worldwide, offering unmatched
levels of service excellence that have helped excel the award-winning carrier
to become
gradually grown to reaching over 120 destinations worldwide, offering unmatched
levels of service excellence that have helped excel the award-winning carrier
to become
best in the world. Qatar Airways was voted Airline of the Year 2011
and in 2012 in the prestigious Skytrax industry audit and it has won the
confidence of the travelling public.
With a larger number
of passengers and more choice available in the skies today, Qatar Airways is
looking to maintain and grow their position in the marketplace with exceptional
high-quality service with ever-increasing efficiency. In this highly competitive
environment, Qatar Airways has achieved much with our phenomenal route
expansion averaging 30% growth year to year and flying one of the most modern
fleet of almost 120 aircraft in the skies today. Qatar Airways’ global network
currently spans key business and leisure destinations across Europe, Middle
East, Africa, Asia Pacific, North America and South America, with scheduled
flights operating to and from our hub in Doha, capital of the State of Qatar.
of passengers and more choice available in the skies today, Qatar Airways is
looking to maintain and grow their position in the marketplace with exceptional
high-quality service with ever-increasing efficiency. In this highly competitive
environment, Qatar Airways has achieved much with our phenomenal route
expansion averaging 30% growth year to year and flying one of the most modern
fleet of almost 120 aircraft in the skies today. Qatar Airways’ global network
currently spans key business and leisure destinations across Europe, Middle
East, Africa, Asia Pacific, North America and South America, with scheduled
flights operating to and from our hub in Doha, capital of the State of Qatar.
Job Summary: The Qatar Airways Senior Airport
Services Agent will deliver quality customer service to passengers with
respect to check-ins, boarding, special services, lounges, airport hotel and
baggage services, as per QRs standard Quality and Safety standards. The
incumbent will ensure passengers and their baggage is handled in a consistent
and efficient manner. The Agent will also ensure our Premium passengers receive
5-Star Quality service, adhering to our company standards.
Services Agent will deliver quality customer service to passengers with
respect to check-ins, boarding, special services, lounges, airport hotel and
baggage services, as per QRs standard Quality and Safety standards. The
incumbent will ensure passengers and their baggage is handled in a consistent
and efficient manner. The Agent will also ensure our Premium passengers receive
5-Star Quality service, adhering to our company standards.
Qualifications,
Skills and Experience:
Skills and Experience:
- The ideal candidate for the Customer Service Agent Job at Qatar
Airways should have three years’ experience in a customer service within
an Airline. - The candidate must hold a minimum High School qualification.
- Working knowledge of Amadeus Reservations & DCS is essential
- Possess High energy, be enthusiastic, positive attitude and have a
pleasant personality along with strong business acumen. - Pay excellent attention to detail and the ability to work well in a
team are essential to succeed. - Willingness to work in shifts is essential.
- Fluency, both spoken and written, in English is essential.
How to Apply:
Please visit the web
link below to Apply for this exciting opportunity in Qatar Airways.
link below to Apply for this exciting opportunity in Qatar Airways.
NB: The applicants will be required
to attach the following: Resume / CV, Educational Certificate, Copy of Passport
and Copy of NOC.
to attach the following: Resume / CV, Educational Certificate, Copy of Passport
and Copy of NOC.
Deadline: 6th
December 2014
December 2014
