Assistant General Manager
3***Hotel in Kigali (Rwanda) is looking for an
Assistant General Manager to assist the General Manager in overseeing all
aspects of Property Management with focus on maximization of financial performance,
and guest satisfaction. The Assistant General Manager functions as a Business
Leader for the property with a ‘hands-on’ approach.
Assistant General Manager to assist the General Manager in overseeing all
aspects of Property Management with focus on maximization of financial performance,
and guest satisfaction. The Assistant General Manager functions as a Business
Leader for the property with a ‘hands-on’ approach.
Duties and responsibilities:
•Assist the General Manager to run the hotel
•planning and organizing Ro
oms, and Food &
Beverage operations;
•setting and achieving sales and profit targets;
•recruiting, training and monitoring staff;
•meeting and greeting customers;
•addressing customer complaints and comments;
•addressing problems and troubleshooting;
•ensuring events and conferences run smoothly;
•supervising maintenance, supplies, renovations and furnishings;
•ensuring security is effective;
•carrying out inspections of property and services;
Inherent requirements
• Min 6-8 years experience in the guest services,
front desk, housekeeping, sales and marketing, management operations, or
related professional area.
front desk, housekeeping, sales and marketing, management operations, or
related professional area.
•a Certified Hospitality Administrator designation
•a friendly personality and genuine desire to help and please others;
•ability to think clearly and make quick decisions;
•numeracy and logistical planning skills;
•a professional manner and calm, rational approach in hectic situations;
•ability to balance customer and business priorities;
•flexibility and a ‘can do’ mentality;
•energy and patience;
•excellent communication and interpersonal skills,
•French and English fluency are highly required
•a friendly personality and genuine desire to help and please others;
•ability to think clearly and make quick decisions;
•numeracy and logistical planning skills;
•a professional manner and calm, rational approach in hectic situations;
•ability to balance customer and business priorities;
•flexibility and a ‘can do’ mentality;
•energy and patience;
•excellent communication and interpersonal skills,
•French and English fluency are highly required
