Position Overview:
Nurse Officers will be responsible for receiving calls, conducting a virtual
triage using AfyaCall clinical protocols, immediately refer individuals who
require emergency medical attention, take a nursing history of clients’
presenting complaints, reroute patients to respective medical officers
depending on clients’ complaints, cross-refer clients within the AfyaCall
network of doctors, provide virtual counseling and medical education in
alignment with clinician orders, refer clients to AfyaCall affiliated certified
health facilities f
or specific diagnoses and management, and provide subsequent
virtual follow up of clients.
Required
Skills and Experience:
• Nursing degree or diploma from government recognized institutions
• Valid nursing license allowing the incumbent to practice in Tanzania and
maintains clean records
• Minimum of 2 years’ experience caring for patients of all ages
• Experience in providing health education, counseling, and nursing advice
• Ability to facilitate live and interactive acute care telemedicine.
• Properly utilize relevant telemedicine, nurse triage, electronic medical
record and outreach software to document all patient encounters.
• Experience and comfort discussing clinician directives, comfort care and
end-of-life counseling is
preferred Assesses patient needs, signs and symptoms indicating physiologic and
psychosocial changes in the patient’s condition.
• Ability to utilize the nursing process to assess, plan, implement and
evaluate patient care.
• Able to initiate and evaluate patient and/or family education.
• Correctly collects, analyzes, and interprets data and documents actual and/or
potential nursing diagnoses.
• Efficiently documents the patient’s plan of care using identified nursing
diagnoses, expected patient outcomes,and selected nursing interventions.
• Revises and documents the plan of care according to evaluation, changes in
medical plan of care, and effective/ineffective nursing interventions.
• Provides a safe, comfortable and therapeutic virtual environment for
patients.
• Able to effectively monitor the safety and effectiveness of the environment
and equipment; and take proper actions and notifies the appropriate parties for
resolution
• Ensures highest nursing standards within the AfyaCall center to meet and/or
exceed appropriate licensing/ accrediting agency standards.
• Knowledge of and history of compliance with nursing code of conduct
• High degree of confidentiality
• Excellent customer care skills
• Respectful patient care approach
• Knowledge of nursing diagnoses (communicable and non-communicable diseases)
• Computer literate and capable of working in a technologically-enabled
practice.
• Comfort using telemedicine software.
• Familiarity with Electronic Health Record
• Proficient in Kiswahili and English
• Flexibility to work on weekends, nights and public holidays
To apply, please
send your CV, valid license (provisional or permanent), and related
certificates to info@afyacall.co.tz
