Position: Member Services and
Reception Coordinator
Organization: Greater Vancouver Food Bank
Society
Location: Vancouver, British
Columbia
Reception Coordinator
Organization: Greater Vancouver Food Bank
Society
Location: Vancouver, British
Columbia
The
Member Services and Reception Coordinator works with the Community Food Hubs
Team to ensure that the reception area is a warm and welcoming environment for
our members, volunteers and visitors to our office. The Member Services and
Reception Coordinator is a team player with a willingness to contribute, and
commitment to ma
Member Services and Reception Coordinator works with the Community Food Hubs
Team to ensure that the reception area is a warm and welcoming environment for
our members, volunteers and visitors to our office. The Member Services and
Reception Coordinator is a team player with a willingness to contribute, and
commitment to ma
king a difference in our community. The Member Services and
Reception Coordinator is passionate about a just and sustainable food system.
This
full time role (37.5 hours/week), comes with a comeptitive salary plus three
weeks’ vacation and paid benefits after 6 months of employment.
full time role (37.5 hours/week), comes with a comeptitive salary plus three
weeks’ vacation and paid benefits after 6 months of employment.
Key
Responsibilities
Responsibilities
- Direct
Food Bank members (over the phone and in person) to their closest weekly
location, along with informing them of Food Bank policies and procedures. - Assist
clients by serving emergency food supplies in accordance with Food Bank
policies and procedures. - Greet
individuals entering the office, including staff, volunteers, clients,
donors, community partners and workshop participants, directing them where
appropriate. - Receive,
direct, and relay telephone messages, e-mail, faxes, and physical mail to
appropriate individuals. - Supervise
1-2 volunteers daily in the reception area. - Maintain
and order an adequate inventory of office supplies. - Accurately
maintain the general filing system. - Provide
word processing and secretarial support, including minute taking at
departmental meetings.
Qualifications:
- Completion
of Grade 12 is required. Post-Secondary education or related experience is
an asset. - Proficient
knowledge of office administration and procedures as well as relevant
legislation (especially privacy legislation). - High
proficiency in the use of word processing, spreadsheet and database
programs. - Ability
to work with sensitivity and without discrimination towards people of
diverse cultures, races/ethnicity, socio-?economic positions, ages,
religions, genders, physical/mental challenges/disabilities, and sexual
orientations. - Personal
attributes should include honesty and trustworthiness, flexibility, a
sound work ethic and team player with the ability for self-direction. - Sense
of humour, honesty, compassion. - Commitment
to the organization’s vision of accessible, healthy and sustainable food
for all. - Effective
conflict resolution skills. - Experience
working in challenging social environments. - All
applicants must pass a criminal record check. - Proficiency
in a second language an asset. - Familiarity
with non-profit organizations and community resources an asset.
Physical
Requirements:
Requirements:
- May
be required to sit or stand for extended periods of time. - Ability
to lift 25 lbs. or more.
To
apply for this position:
apply for this position:
Please
send a resume and cover letter before December 14th, 2015 to Trish
Kelly, Director of Community Food Hubs:
trishk @foodbank.bc.ca*
send a resume and cover letter before December 14th, 2015 to Trish
Kelly, Director of Community Food Hubs:
trishk @foodbank.bc.ca*
About
The Greater Vancouver Food Bank Society (GVFBS)
The Greater Vancouver Food Bank Society (GVFBS)
The
Greater Vancouver Food Bank Society is a non-profit organization with a mission
to empower people to nourish themselves by providing access to healthy food,
education and training. The GVFBS provides assistance to over 26,500 people
weekly through 14 food depots and over 95 community agencies located in
Vancouver, Burnaby, New Westminster and North Vancouver.
Greater Vancouver Food Bank Society is a non-profit organization with a mission
to empower people to nourish themselves by providing access to healthy food,
education and training. The GVFBS provides assistance to over 26,500 people
weekly through 14 food depots and over 95 community agencies located in
Vancouver, Burnaby, New Westminster and North Vancouver.
Mission: To empower people to
nourish themselves by providing access to healthy food, education and training.
nourish themselves by providing access to healthy food, education and training.
Vision: Accessible, healthy
and sustainable food for all.
and sustainable food for all.
