Zurich Insurance Company Ltd, Policy Maintenance Technician PermanentJobs in Botswana

Description

Who we are

Zurich is one of the world’s leading insurance
groups, and one of the few to operate on a global basis. Our mission is to help
our customers understand and protect themselves from risk. With about 60,000
employees serving customers in more than 170 countries, we aspire to become the
best global insurer as measured by our shareholders, customers and employees.
We h
elp individuals, small and medium sized companies and global corporations
around the world understand and protect themselves from risk by offering a wide
range of insurance products, solutions and advisory services.

Our opportunity

The Zurich Policy Admin Technician’s role is to ensure
Ensure the effective processing of all tasks of domestic, commercial
(Treaty re-insurance, non-re-insurance, aggregates and burners, motor
fleets) and Sasria lines insurance in the organization.
Case processing of Marine, Engineering, Collectables, Motor
Traders, FAC and Corporate

Your role

Business
Accountabilities

Effective and efficient capturing and maintenance of
insurance policies
Providing customer service excellence by representing
the organization through maintaining high levels of professionalism,
quality and service excellence.

Key Tasks &
Accountabilities

1) EFFECTIVE
PROCESSING OF “CASE” NEW BUSINESS

(COM, Marine, Engineering, Motor
Traders, Corporate, PCF and Annual – treaty re-insurance, FAC, aggregates and
burners, motor fleets) as per procedure manual.

2) EFFECTIVE
PROCESSING OF “CASE” ENSORSEMENTS

(COM, Marine, Engineering, Motor
Traders, Corporate, PCF and Annual – treaty re-insurance, FAC, aggregates and
burners, motor fleets) as per procedure manual.

3) EFFECTIVE PROCESSING
OF “CASE” RENEWALS

(COM, Marine, Engineering, Motor
Traders, Corporate, PCF and Annual – treaty re-insurance, FAC, aggregates and
burners, motor fleets) as per procedure manual.

4) EFFECTIVE
PROCESSING OF REINSURANCE

(Treaty and FAC) as per procedure
manual.

5) EFFECTIVE PROCESSING OF ALL CANCELLATIONS AND UNPAIDS as
per procedure manual.

6) EFFECTIVE
PROCESSING OF REINSTATEMENTS as per procedure manual.

Relationships:

Internal / External

Market Underwriting and Sales,
Premium Collections,
Market Underwriting Manager,
Information Technology,
DRC
All other parties forming part of Zurich

Your Skills and
Experience

Qualifications:

Grade 12 or NQF Level 4 equivalent with completion of or
substantial progress towards the Certificate of Proficiency.

Knowledge:

Attention to detail to ensure the quality of documents
being processed.
Adherence to Service Level Agreements.
Ability to gain understanding of Zurich’s philosophy and framework
Ability to gain knowledge of Zurich organizational structure
Knowledge and understanding of relevant company
policies, processes and procedures
Sound internal network
Sound knowledge of relevant IT systems

Technical Skills:

Excellent verbal and written communication skills
Accurate data capturing
Attention to Detail
Concern for Excellence
Initiative
Planning and organizing
Resilience
Self awareness
Team work
Technical expertise

Other Requirements:

Accuracy
Analysis
Attention to detail
Concern for excellence
Customer service orientation
Decision making
Initiative
Oral and verbal communication
Planning and organizing
Problem solving
Resilience
Teamwork

Additional
Information

This role is based at our office in Gabarone, Botswana

Your application will only be considered should you meet
the minimum requirements of the vacancy.
If you have not received a response within 14 days from
the closing date, please consider your application unsuccessful.
The company reserves the right not to fill this
position.
If you are looking for an opportunity to grow and
develop and truly be part of a global family, please click on the “Apply
online” button and complete your personal profile.
**Internal candidates, please ensure you have informed
your Line Manager of your application.