Job Objective
To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in customer service, channel management and market expansion.
Position: Zonal Business Manager
Reporting to: Sales Head
Duties and Responsibilities
• To drive the zonal S&D KPIs in the zone through the zonal teams.
• Plan and execute market development input led activities to drive quality of gross additions , gain SOGA , leverage new sites deployment
• To drive primaries through the month ahead of decrement
• Monitor and execute channel performance on primaries through zonal team
• Ensure retail recharge availability index and ensure no trade stock outs
• To plan , execute and monitor program on ground with zonal teams for Site Productivity on % utilization , Retail Outlet presence as per norms and Revenue per Site as per norms
• Constantly ensuring healthy ROI of channel partners (Distributors, retailers, resellers). Timely disbursement of claims to the market, regular trade servicing, Channel delight activities.
• Develop localized strategies that would ensure an increase in the company’s penetration and dominance of the rural market in the zone.
• To develop and implement review calendar with team ( Weekly , Mid Month and Monthly ) on all Zonal KPIs , track cross functional issues for follow ups and closure , engage in regular and well structured Channel Review system
• Constantly ensure that the company Brand is visible in the trade and that all retail outlets carry the required branding
• Ensure that the zonal process interfacing with Customer (Internal & External) , Cost Optimization and DOA are adhered to basis the norms through conducting regular audits. Also to replicate any Best Practice sharing from other zones for quick deployment at your own zone
Qualifications and Skills
• A recognized postgraduate degree in Management
• Up to 10years’ experience in Sales and marketing, at least 2 years of which must have been at a middle management level handling independent businesses.
• Good interpersonal and communications skills
• Strong analytical skills
• Entrepreneurial orientation
• Needs to be aggressive with a problem-solving attitude
How to Apply
Applications clearly indicating the vacancy with curriculum vitae’s and academic qualifications copies should be addressed and sent to the;
NFT Consult, Plot 8721, Golf Course Road, Nyarutarama, Kigali, Rwanda P.O. Box 5595,
Tel: +250 (0) 785 119453 or email telecomrwandajobs@nftconsult.com (Ensure you indicate the Job Title i.e. ‘Zonal Business Manager’ in your subject line, only MS word applications or PDF files will be considered).
• Visit our offices or log onto for queries.
• Only shortlisted candidates will be contacted.
• Deadline for submission: Wednesday 29th February 2012
