Yes-Africa
Global Resources Company, we are a global empowerment company committed to
helping people take control of their personal and organizational goals.
Global Resources Company, we are a global empowerment company committed to
helping people take control of their personal and organizational goals.
We
are recruiting to fill the position below:
are recruiting to fill the position below:
Job
Title: Administrative
Officer
Location: Lagos
Title: Administrative
Officer
Location: Lagos
Job
Description
Description
- Maintains
administrative staff by recruiting, selecting, orienting, and training
employees; maintaining a safe and secure work environment; developing
personal growth opportunities. - Accomplishes
staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counseling, and disciplining employees;
initiating, coordinating, and enforcing systems, policies, and procedures. - Provides
historical reference by developing and utilizing filing and retrieval
systems. - Improves
program and service quality by devising new applications; updating
procedures; evaluating system results with users. - Achieves
financial objectives by anticipating requirements; submitting information
for budget preparation; scheduling expenditures; monitoring costs;
analyzing variances. - Maintains
continuity among corporate, division, and local work teams by documenting
and communicating actions, irregularities, and continuing needs. - Contributes
to team effort by accomplishing related results as needed . - Provides
communication systems by identifying needs; evaluating options;
maintaining equipment; approving invoices. - Purchases
printed materials and forms by obtaining requirements; negotiating price,
quality, and delivery; approving invoices. - Completes
special projects by organizing and coordinating information and
requirements; planning, arranging, and meeting schedules; monitoring
results. - Maintains
administrative staff by recruiting, selecting, orienting, and training
employees; maintaining a safe and secure work environment; developing
personal growth opportunities.
Requirements
- HND/B.Sc
in any related discipline, M.Sc is an added advantage. - Ability
to work as part of a team. - Knowledge
and adherence to satisfy rules and regulations. - Communication
and interpersonal skills. - Good
administrative standards. - Provides
communication systems by identifying needs; evaluating options;
maintaining equipment; approving invoices. - Committed
to delivering a timely and professional service to clients.
Job
Title: Customer Service Representative
Location: Lagos
Title: Customer Service Representative
Location: Lagos
Job
Responsibilities
Responsibilities
- Serves
customers by providing product and service information; resolving product
and service problems. - Attracts
potential customers by answering product and service questions; suggesting
information about other products and services. - Resolves
product or service problems by clarifying the customer’s complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment;
following up to ensure resolution. - Maintains
financial accounts by processing customer adjustments. - Recommends
potential products or services to management by collecting customer
information and analyzing customer needs. - Opens
customer accounts by recording account information. - Maintains
customer records by updating account information. - Prepares
product or service reports by collecting and analyzing customer
information. - Contributes
to team effort by accomplishing related results as needed.
Qualifications
and Skills
and Skills
- Customer
Service - Product
Knowledge - Quality
Focus - Problem
Solving - Market
Knowledge - Documentation
Skills - Listening
Skills - Phone
Skills - Resolving
Conflict - Analyzing
Information - Multi-tasking
How
to Apply
Interested and qualified candidates should send their CV’s to: olujide.mayowa@yesafricaglobalresources.com
to Apply
Interested and qualified candidates should send their CV’s to: olujide.mayowa@yesafricaglobalresources.com
Application
Deadline: 30th
September, 2017.
Deadline: 30th
September, 2017.