Local Extended Term Temporary Appointment – One
Year, renewable
Year, renewable
Location: Kigali,
Rwanda
Rwanda
The World Bank’s Rwanda Country Office is seeking
to hire a seasoned and highly energized professional to work as Office
Assistant based in Kigali, Rwanda. The successful candidate will be required to
provide professional reception and operational support services to the
organization. S/he will be required to work on multiple concurrent tasks with
constant interruption without losing concentration or attention to detail.
She/he must be able to deal with emergency situations in a calm, efficient and
prompt manner; showing an excellent sense of initiative and discretion
to hire a seasoned and highly energized professional to work as Office
Assistant based in Kigali, Rwanda. The successful candidate will be required to
provide professional reception and operational support services to the
organization. S/he will be required to work on multiple concurrent tasks with
constant interruption without losing concentration or attention to detail.
She/he must be able to deal with emergency situations in a calm, efficient and
prompt manner; showing an excellent sense of initiative and discretion
The Office Assistant will be responsible for
- Receiving, communicating and screening
visitors then directing them - Providing general information regarding the
Bank and responding to routine inquiries or complaints from clients and
members of the public - Referring non-routine, sensitive and/or
complex requests for information and other inquiries or complaints to
appropriate staff. - Performing office support functions including
receiving, sorting and ensuring distribution of incoming mail. - Coordinates day to day office transport
requests and vehicle scheduling. - Maintain Internal and external directories,
circulating and updating of the visiting missions schedule weekly,
updating of staff Alternative Work Schedule AWS/Leave/Missions schedule,
recording and dispatch of pouch weekly. - Provide logistic support to missions; among
others.
Required Competencies:
- Technology and systems knowledge – Able to
conduct routine work using basic software applications (Microsoft Office,
Lotus Notes) and appropriate technology and /or data base management
systems. - Project and task management – Demonstrates
attention to details. Able to organize own work and complete assigned
tasks according to directions within agreed timeline; seeks guidance in
organizing non – routine tasks. - Institutional policies, processes, and
procedures – Displays basic awareness of WB structure and relevant people
within the assigned area of responsibility. Demonstrates basic
understanding of policies and procedures and has ability to apply them in
routine situations. - Versatility and adaptability – Demonstrates
ability and willingness to learn. - Client Orientation – Demonstrates positive
client service attitude; is able to develop good working relationships
with internal/external clients. - Drive for Results – Takes personal ownership
and accountability to meet deadlines and achieve agreed-upon results, and
has the personal organization to do so. - Teamwork (Collaboration) and Inclusion –
Collaborates with other team members and contributes productively to the
team’s work and output, demonstrating respect for different points of
view. - Knowledge, Learning and Communication –
Demonstrates tact and judgment, good listening and communication skills.
Exhibits interest in learning and enhancing own abilities and sharing
knowledge. - Business Judgment and Analytical Decision
Making – Demonstrates basic skills in information retrieval and
organization, seeks guidance in complex situations.
Selection Criteria:
- A Minimum of college diploma preferably in
Secretarial Studies or Office Management or Business Administration or
other relevant qualification. - At least 2 years of direct relevant experience
in a large International or service or Private Sector Organization. - Ability to communicate effectively, in writing
and orally in English is essential, French is desired. - Effective time management and organizational
skills. - Excellent interpersonal and communication
skills, and ability to interact tactfully with people of all levels. - Demonstrable team spirit and strong desire to
actively contribute to a Bank’s objectives. - Willingness and ability to assist in any
ad-hoc tasks that may come up.
Electronic Applications
For the full position description and complete
selection criteria and required competencies, qualified candidates are
requested to submit an on-line application at www.worldbank.org/careers. Find job# 140289.To Apply you can
also CLICK HERE.
selection criteria and required competencies, qualified candidates are
requested to submit an on-line application at www.worldbank.org/careers. Find job# 140289.To Apply you can
also CLICK HERE.
The World Bank is committed to achieving diversity.
Individuals with disabilities are equally
encouraged to apply.
encouraged to apply.
Only short-listed candidates will be contacted.
Closing date is 13th March 2014.
