Job Title: Business Solutions Analyst
Job Family: Information Management and Technology
Location: Chennai, India
Appointment: Local Hire
Closing Date: 19-Dec-2011
Language Requirements: English [Essential]
Background / General description
The Information Management Technology (IMT) is the World Bank’s central function for the provision of information and technology services to the Bank’s business units. Bank IT strategy is designed to align IT initiatives with the Bank’s business strategy. The overarching objective is to ensure that end-users have the information and systems to do their job at HQ and in the Country Offices. The management of most of the end-user IT services, business solutions and the underlying technology infrastructure is centralized with ISG. Through the work and services provided to staff and member countries, IMT staff contributes to the Bank’s mission of “Working for a World Free of Poverty.” IMT also is committed to the Bank’s Guiding Principles and Core Values.
Our Guiding Principles:
*Client centered;
*Working in partnership;
*Accountable for quality results;
*Dedicated to financial integrity and cost-effectiveness;
*Inspired and innovative.
Our Core Values:
*Personal honesty, integrity, and commitment;
*Working together in team – with openness and trust;
*Empowering others and respecting differences;
*Encouraging risk-taking and responsibility;
*Enjoying our work and our families.
The ISGPS division develops and supports several core business applications for the Bank Group using Peoplesoft. The team works closely with business offices, other WBG IT teams and with contractual partners globally to deliver these services. PeopleSoft in the Bank: The Bank uses Oracle’s PeopleSoft software to support Human Resources, Payroll, Tax and Pension processes. PeopleSoft was implemented in the Bank back in 1997, and over time a number of modules have been added to the system. The implementation is a highly customized version, and integrates with several other systems including Netegrity from CA, the Websphere Portal Server and SAP. We are running an 8.0 version of Peoplesoft and are in the process of upgrading to a newer version. Chennai ISGPS Team We have a ISGPS team at the World Bank’s Chennai office. This team supports PeopleSoft ERP applications. We expect the scope of application systems supported in Chennai to grow over a period of time. This position is for support of Peoplesoft applications, primarily North America Payroll.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 4 year renewable term appointment.
Duties and Accountabilities
Support North America Payroll application systems on the PeopleSoft platform. This support includes design, development, and deployment of enhancements and bug fixes to both simple and complex custom applications that use PeopleSoft tools and techniques. This work needs to be carried out in a fully compliant Software Development Lifecycle Methodology set out by IMT. To provide effective support, the team members need to fully grasp ISGPS supported business processes.
• Provide production support in the above mentioned application areas. This support includes troubleshooting of reported issues, and then coding, testing and implementing corrections to resolve issues, batch job monitoring etc.
• Take the lead in performing software development and maintenance tasks, and contribute as a team member on larger initiatives; provide input to project estimates.
• Create conceptual, functional and technical design specifications.
• Analyze existing systems functionality and identify weaknesses and opportunities for improvement.
• Integrate the solutions developed with other applications that interact with PeopleSoft systems.
• Adhere to quality standards and procedures, review modules for quality assurance and compliance, keep systems documentation updated.
• Be mindful of data confidentiality and privacy policies and procedures.
• Develop and maintain application architecture diagrams.
• Assist in capturing, tracing and reporting on operational metrics.
• Effectively interact with all technical teams in the Bank as well as clients distributed around the globe.
• Participate in internal and external audits and compliance attestations and assessments.
Selection Criteria
B.Sc / B. E / B. Tech in software or systems engineering, computer science, information systems management or equivalent. A Master’s degree in software or systems engineering, computer science, information systems management or equivalent would be preferred.
• Minimum of four years of relevant experience, including three years of having performed well in a similar PeopleSoft specific role.
• Proven experience in complex PeopleSoft application solution analysis, design, integration and implementation skills.
• Strong PeopleSoft development skills including the PeopleSoft app designer, Peoplecode, application engine, SQR, and SQL. Experience with Oracle PL/SQL will be a plus.
• Solid troubleshooting, analytical, and problem solving skills in a PeopleSoft environment.
• Functional Expertise in the PeopleSoft HRMS modules is preferred.
• PeopleSoft Global Payroll knowledge is highly desirable.
• Design and documentation skills for implementation of business solutions. e.g. solution approach, impact analysis, functional specifications, unit and integration test plans
• Experience with interfaces between PeopleSoft and non PeopleSoft systems
• Excellent verbal and written communication skills.
• Demonstrated team player with a results oriented track record, with the maturity to escalate issues as needed.
• Proven ability to learn new functionality and technologies quickly.
• Experience in delivering quality-centric support and solutions
• Knowledge of compliance requirements with financial system controls and audits
• Proven experience in software development/maintenance Work with teams distributed across geographical locations.
Closing Date: Monday, 19 December 2011
