Applications
are invited to from suitable candidates to till the following Post:
are invited to from suitable candidates to till the following Post:
Regional
Managers
Managers
The
position shall report to the Chief Operating Officer
position shall report to the Chief Operating Officer
Major
Responsibilities and Duties
Responsibilities and Duties
·
Establish
clear lines of communication with staff at all times to address all concerns
and grievances in a timely manner as per policy and report these to relevant
departments including People and Culture and Finance.
Establish
clear lines of communication with staff at all times to address all concerns
and grievances in a timely manner as per policy and report these to relevant
departments including People and Culture and Finance.
·
Regularly
coordinate with Operations, Internal Audit, Risk and People and Culture to
ensure alignment of goals and continuous improvement of processes, policies
& human capital.
Regularly
coordinate with Operations, Internal Audit, Risk and People and Culture to
ensure alignment of goals and continuous improvement of processes, policies
& human capital.
·
Monitor
individual branch performance through their KPIs (client base Portfolio Volume
increase and Portfolio quality management) and direct client interaction,
review of information with branch managers & provide guidelines for
achieving goals. Also, demonstrate a culture of accountability for
non-performers.
Monitor
individual branch performance through their KPIs (client base Portfolio Volume
increase and Portfolio quality management) and direct client interaction,
review of information with branch managers & provide guidelines for
achieving goals. Also, demonstrate a culture of accountability for
non-performers.
·
Responsible
for all Internal Audit & risk matters across the region as per defined by
the regulatory bodies and to develop strategies in order to ensure compliance
& control.
Responsible
for all Internal Audit & risk matters across the region as per defined by
the regulatory bodies and to develop strategies in order to ensure compliance
& control.
·
Act as a
liaison person between Branches and Head Office, participate in monthly Head
Office meetings and conduct the same at regional level with BMs and staff every
month.
Act as a
liaison person between Branches and Head Office, participate in monthly Head
Office meetings and conduct the same at regional level with BMs and staff every
month.
·
Develop
Marketing strategies and tools with Marketing -Business Development manager and
the Agribusiness Manager.
Develop
Marketing strategies and tools with Marketing -Business Development manager and
the Agribusiness Manager.
·
Develop
succession planning across the region in order to build and provide growth
opportunities to staff within the region.
Develop
succession planning across the region in order to build and provide growth
opportunities to staff within the region.
·
Develop
and conduct regular trainings of staff and identify training & development
needs of the team & ensure ongoing capability development.
Develop
and conduct regular trainings of staff and identify training & development
needs of the team & ensure ongoing capability development.
·
Responsible
for random review of asset files of each Branch across the region as instructed
by the line management.
Responsible
for random review of asset files of each Branch across the region as instructed
by the line management.
·
Responsible
for controlling & maintaining PAR, number of clients & develop remedies
in liaison to address the gaps with Chief Operating Officer across the region.
Responsible
for controlling & maintaining PAR, number of clients & develop remedies
in liaison to address the gaps with Chief Operating Officer across the region.
·
Continuously
review customer care and service standards across the region and monitor exit
client ratios and ensure that high standards of client retention and
satisfaction across the region.
Continuously
review customer care and service standards across the region and monitor exit
client ratios and ensure that high standards of client retention and
satisfaction across the region.
·
Undertake
a competitive analysis.
Undertake
a competitive analysis.
·
Any other
duties as advised from time to time.
Any other
duties as advised from time to time.
Knowledge,
Skills and Abilities
Skills and Abilities
·
Degree in
Business Administration or any other relevant qualification
Degree in
Business Administration or any other relevant qualification
·
Proven
ability to lead multi-discipline teams, “strong communication &
presentation skills
Proven
ability to lead multi-discipline teams, “strong communication &
presentation skills
·
Ability
to perform under pressure and tight deadlines, multi-tasking to ensure deadline
are met.
Ability
to perform under pressure and tight deadlines, multi-tasking to ensure deadline
are met.
·
Strong
client relations, negotiation and selling skills, relationship Management and
team motivator/ builder
Strong
client relations, negotiation and selling skills, relationship Management and
team motivator/ builder
The
People and Culture Manager,
People and Culture Manager,
VisionFund
Malawi,
Malawi,
Private
Bag A232,
Bag A232,
Lilongwe.
Closing
date for receiving applications is 4th August, 2017
date for receiving applications is 4th August, 2017
