ABOUT
WFP
WFP
The
United Nations World Food Programme is the world’s largest humanitarian agency
fighting hunger worldwide. The mission of WFP is to help the world achieve
Zero Hunger in our lifetimes. Every day, WFP works worldwide to
ensure that no child goes to bed hungry and that the poorest and most
vulnerable, particularly women and children, can access the nutritious food
they need.
United Nations World Food Programme is the world’s largest humanitarian agency
fighting hunger worldwide. The mission of WFP is to help the world achieve
Zero Hunger in our lifetimes. Every day, WFP works worldwide to
ensure that no child goes to bed hungry and that the poorest and most
vulnerable, particularly women and children, can access the nutritious food
they need.
ORGANIZATIONAL
CONTEXT
CONTEXT
This
is a fixed-term position, National Officer Category, open to Rwanda Nationals
only. The job holder will report to the Country Director or the designate, and
work under the functional supervision of the Regional Information Technology
Officer based in Nairobi. The Job holder is expected to operate with minimal
supervision across several business areas maintaining contacts with business
counterparts to bring business needs into IT. She/He will be heavily involved
in day–to-day activities and analytical work. She/He is expected to provide
advice on business needs using their technical knowledge and experience and to
provide guidance to more junior staff.
is a fixed-term position, National Officer Category, open to Rwanda Nationals
only. The job holder will report to the Country Director or the designate, and
work under the functional supervision of the Regional Information Technology
Officer based in Nairobi. The Job holder is expected to operate with minimal
supervision across several business areas maintaining contacts with business
counterparts to bring business needs into IT. She/He will be heavily involved
in day–to-day activities and analytical work. She/He is expected to provide
advice on business needs using their technical knowledge and experience and to
provide guidance to more junior staff.
JOB
PURPOSE
PURPOSE
To
partner with the business to understand their needs and operating environment
in order to transform business requirements into solutions exploiting IT
capabilities and focusing on business satisfaction.
partner with the business to understand their needs and operating environment
in order to transform business requirements into solutions exploiting IT
capabilities and focusing on business satisfaction.
KEY
ACCOUNTABILITIES (not all-inclusive)
ACCOUNTABILITIES (not all-inclusive)
- Capture,
analyze and document (i.e. through diagrams, flowcharts, data models, user
experience designs, storyboards) business requirements for IT solutions
and services following WFP policies, standards and strategies. - Communicate
business requirements to business counterparts, for a shared understanding
of the requirements and effective implementation of strategies/plans. - Baseline
and track business requirements through to implementation ensuring
efficient management of change. - Test
and analyze IT solutions and document the match against business
requirements for quality and accuracy. - Establish
and maintain close partnerships with business counterparts to effectively
meet their needs. - Manage
the service catalog of IT solutions offered to the business, including
current, retired and those in the pipeline to ensure effective knowledge
management. - Manage
alignment of IT service levels with SLAs for solutions or services focused
on the business needs. Conduct survey on business satisfaction with IT
solutions and services. - Manage
estimates, business cases, planning, risk identification, problem and
issue management to ensure the effective delivery of IT solutions. - Adhere
to processes, procedures and templates for the Business Relationship
Management, Business Analysis and IT Project Management functions to
ensure compliance and consistency.
OTHER
SPECIFIC JOB REQUIREMENTS
SPECIFIC JOB REQUIREMENTS
- Provide
advice to managers and users, understanding and resolving issues, and
ensuring IT policies, procedures, systems and tools are correctly applied
to support them. - Guide
and supervise more junior staff, acting as a point of referral and
supporting them with more complex analysis and queries. - Contribute
to the capability building of staff through the review and/or design of
appropriate training programs aimed at developing skills/knowledge in IT
and Telecommunications. - Coordinate
with other UN agencies in order to align activities and maximise
possibilities of inter-agency collaboration in the field of IT and TC. - Interact
effectively with internal and external colleagues and user groups to
understand their needs and provide appropriate technical support. - Proactively
engages key stakeholders at existing/potential client sites to gain an
understanding of how WFP can best serve as a strategic partner in meeting
future business needs.
STANDARD
MINIMUM QUALIFICATIONS
MINIMUM QUALIFICATIONS
Education:
Advanced
university degree in Computer Science, engineering or other relevant field, or
First University degree with additional years of related work experience or
trainings/course.
Advanced
university degree in Computer Science, engineering or other relevant field, or
First University degree with additional years of related work experience or
trainings/course.
Language: Fluency
(level C) in English and French languages
(level C) in English and French languages
DESIRED
EXPERIENCES FOR ENTRY INTO THE ROLE
EXPERIENCES FOR ENTRY INTO THE ROLE
·
Has analysed major technical issues of projects and formulated recommendations.
Has analysed major technical issues of projects and formulated recommendations.
·
Has participated in the analysis and re-design of business processes or
applications.
Has participated in the analysis and re-design of business processes or
applications.
·
Has conducted cost-benefit analyses to support project management.
Has conducted cost-benefit analyses to support project management.
4Ps
CORE ORGANISATIONAL CAPABILITIES
CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand
and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives
and the link to own work objectives. - Be
a force for positive change: Flexibly adapts individual contributions to
accommodate changes in direction from supervisors and internal/external
changes (such as evolving needs of beneficiaries, new requirements of
partners). - Make
the mission inspiring to our team: Recognizes and shares with team members
the ways in which individual contributions relate to WFP’s mission. - Make
our mission visible in everyday actions: Sets own goals in alignment with WFP’s
overall operations, and is able to communicate this link to others.
People
- Look
for ways to strengthen people’s skills: Assesses own strengths and
weaknesses to increase self-awareness, and includes these in conversations
on own developmental needs. - Create
an inclusive culture: Participates in open dialogue, and values the
diverse opinion of others, regardless of background, culture, experience,
or country assignment. - Be
a coach & provide constructive feedback: Proactively seeks feedback
and coaching to build confidence, and develop and improve individual
skills. - Create
an “I will”/”We will” spirit: Participates in accomplishing team
activities and goals in the face of challenging circumstances.
Performance
- Encourage
innovation & creative solutions: Shows willingness to explore and
experiment with new ideas and approaches in own work. - Focus
on getting results: Consistently delivers results within individual scope
of work on time, on budget and without errors. - Make
commitments and make good on commitments: Commits to upholding individual
accountabilities and responsibilities in the face of ever-changing country
or functional priorities. - Be
Decisive: Makes rational decisions about individual activities when faced
with uncertain circumstances, including in times of ambiguity regarding
information or manager direction.
Partnership
- Connect
and share across WFP units: Seeks to understand and adapt to internal or
cross-unit teams’ priorities and preferred working styles. - Build
strong external partnerships: Demonstrates ability to understand and
appropriately respond to and/or escalate needs of external partners. - Be
politically agile & adaptable: Portrays an informed and professional
demeanor toward internal and external partners and stakeholders. - Be
clear about the value WFP brings to partnerships: Provides operational
support on analyses and assessments that quantifies and demonstrates WFP’s
unique value as a partner.
TERMS
AND CONDITIONS
AND CONDITIONS
This
position is open to Rwandan National Only and qualified female candidates are
encouraged to apply.
position is open to Rwandan National Only and qualified female candidates are
encouraged to apply.
Applications
must be submitted online
must be submitted online
Selected
candidate will be employed on a fixed-term contract with a probationary period
of one year. WFP offers an attractive compensation package. For more details
please visit International Civil Service Commision website: http://icsc.un.org
candidate will be employed on a fixed-term contract with a probationary period
of one year. WFP offers an attractive compensation package. For more details
please visit International Civil Service Commision website: http://icsc.un.org
IMPORTANT
ADDITIONAL INFORMATION:
ADDITIONAL INFORMATION:
WFP
will apply a rigorous and transparent selection process including thorough
assessment of technical skills to ensure the best candidates are selected for
the job. Please ensure that your application contains accurate and complete
information on academic qualifications, employment record and language skills.
WFP will only consider academic credentials and degrees obtained from an
accredited educational institution.
will apply a rigorous and transparent selection process including thorough
assessment of technical skills to ensure the best candidates are selected for
the job. Please ensure that your application contains accurate and complete
information on academic qualifications, employment record and language skills.
WFP will only consider academic credentials and degrees obtained from an
accredited educational institution.
WFP
has zero tolerance for discrimination and does not discriminate on the basis of
HIV/AIDS status.
has zero tolerance for discrimination and does not discriminate on the basis of
HIV/AIDS status.
How to Apply
Interested
candidates are required to click here to apply
candidates are required to click here to apply
DEADLINE
FOR APPLICATIONS
FOR APPLICATIONS
Deadline
for applications: 24 October 2018
for applications: 24 October 2018
