UNICEF,Chief of Communication Jobs in Malawi

P-4,
Lilongwe, Malawi, # 52249

Applynow Job no: 496075
Work type: Fixed Term Staff
Location: Malawi
Categories: Alliances and Resource Mobilization,
Communication / External Relations, Private Fundraising and Partnerships, P-4,
UN and Multilateral Affairs

If you are a
committed, creative professional and are passionate about making a lasting
difference for children, the world’s leading children’s rights organization
would like to hear from you.

For 70 years, UNICEF
has been working on the ground in 190 countries and territories to promote
children’s survival, protection and development. The world’s largest provider
of vaccines for developing countries, UNICEF supports child health and
nutrition, good water and sanitation, quality basic education for all boys and
girls, and the protection of children from violence, exploitation, and AIDS.
UNICEF is funded entirely by the voluntary contributions of individuals,
businesses, foundations and governments.

Purpose of
the Position

Accountable for
developing, managing, coordinating, networking, implementing and monitoring an
advocacy and communication strategy and associated products and activities on
on-going basis with public audiences, with the objective of promoting
awareness, understanding, support and respect for children’s and women’s rights,
and support for UNICEF’s mission, priorities and programmes in the country
office/regional office/media hub, and at a global level and those of the UN
Country Team.

Key Expected
Results

Communication
strategy:

The Regional/Country Office or Media Hub has a clear communication strategy and
associated work plan to get children’s issues into the public domain,
strengthen political will in support of UNICEF’s mission and objectives, and
enhance the organization’s credibility and brand.

Communication
for Development:

with the C4D Specialist, ensure there is an effective C4D strategy and plan of
action in place, and the implementation is effectively managed, facilitated and
executed for social and behavioural change in support of efficient and
effective programme delivery.

Media
relations:

The Regional/Country Office or Media Hub has a well maintained and continually
developed contact list of journalists and media outlets covering all media –
print, TV, radio, web, photo etc. – and a successful process of communicating
and maintaining regular contact and close collaboration with the media to
communicate the story of UNICEF’s cooperation.

Networking
and partnerships:
The
Regional/Country Office or Media Hub has a well maintained and continually
developed contact list of individuals, groups, organizations and fora whose
support is essential to/can assist in achieving the advocacy and communication
objectives. Effective working relationships with the UN Country Team and UN
communication counterparts are developed, maintained and enhanced.

Celebrities
and special events
:
The Regional/Country Office or Media Hub has a well maintained and continually
developed contact list of appropriate, nationally-known personalities who have
been identified, engaged and support UNICEF’s effort and who actively
participate in special events and activities.

Global
priorities and campaigns:
The
Regional/Country Office or Media Hub has an effective process in place for
integrating and taking action on UNICEF’s global communications priorities,
campaigns and partnerships, disseminating these elements in a
locally-appropriate way.

Resource
mobilization support;
Global
and country level fund-raising activities are supported by effective advocacy
and communication strategy and activities.

Management: Human resources (the
communication team) and financial resources (budget planning, management and
monitoring) are both effectively managed and optimally used.

Monitoring
and evaluation:
Communication
baselines are established against which the achievement of objectives of the
communication strategy are regularly evaluated; analysis is undertaken to
continuously improve the effectiveness of communication strategy and
activities; results and reports are prepared and shared.

Capacity
building and support:
The
Representative/Senior or Regional Communication Specialist and the country
programme team are provided with professional expertise and advice on all
aspects of external relations communication as required.

Key
Accountabilities and Duties & Tasks

1. 
Communication Strategy:

Ensure that the
Regional/Country Office/Media Hub has a clear communication strategy and
associated work plan to support the country programme objectives and get
children’s issues into the public domain, strengthen political will in support
of UNICEF’s mission and objectives, and enhance the organization’s credibility
and brand.

Duties and Tasks:

  • Develop,
    maintain and update the country advocacy and communication strategy and
    associated work plan. Strategy and work plan include: an environmental and
    stakeholder assessment; objectives; target audiences; messages and media
    mix; resources; specific actions, activities and products; monitoring and
    evaluation of impact; success and opportunity for improvement; ongoing
    refinement of the strategy.
  • UNICEF’s
    rights- and results-based programming approach is appropriately reflected
    in the communication strategy, work plan and products.
  • Maintain
    close collaboration with Regional Communication Advisers and HQ
    Communication Officers for effective overall coordination.

2. 
Communication for Development

With the C4D
Specialist, ensure there is an effective C4D strategy and plan of action in
place, and the implementation is effectively managed, facilitated and executed
for social and behavioural change in support of efficient and effective
programme delivery.

Duties and Tasks:

  • In
    collaboration with the C4D Specialist team, ensure appropriate
    consultation with decision makers and planners of government, donor
    organizations and private sector, to facilitate the development and
    implementation of communication policy, strategy and plans of action
    aiming at general public and service providers through: (a) behavior
    development/change at individual/household levels; (b) social mobilization
    of civil society organizations; and (c) increased community participation
    in development programmes for positive social change.
  • Works
    with UNICEF programme sections to ensure strong support for C4D elements
    in programmes, clarity of responsibilities and indicators and to ensure
    joint ownership of results for C4D.
  • Supervises
    the C4D Specialist to ensure good management for results, development of
    sector strategies for C4D, capacity building of the sector with government
    and good cross-sectoral working across the office.

3. 
Media Relations 

Ensure that the
Regional/Country Office/Media Hub has a well maintained and continually
developed contact list of journalists and media outlets covering all media –
print, TV, radio, web, new media etc. – and a successful process of
communicating and maintaining regular contact and close collaboration with the
media to communicate the story of UNICEF’s cooperation to a wider audience.

Duties and Tasks:

  • Promote
    a better understanding of, respect and support for children’s and women’s
    rights and issues by carrying out media, information and education
    activities in support of UNICEF-assisted development programmes or
    humanitarian efforts in the country.
  • Develop,
    maintain and update media relations contact list/database.
  • Establish,
    document, review and refine process of communicating with media contacts,
    including press conferences and events, issuing of media materials etc.
  • Work
    pro-actively with new media to ensure UNICEF’s presence.
  • Ensure
    rapid and accurate information dissemination to the media, National
    Committees, NGOs, the field and other appropriate audiences.
  • Identify,
    develop, distribute and evaluate variety of media materials in multiple,
    appropriate formats. Ensure or enhance the quality, appropriateness of
    country specific communication materials, activities, processes and
    messages transmitted to the press, partners and public.
  • Collaborate
    with mass media through activities such as organizing project site visits,
    facilitating photo coverage and TV footage and utilizing both web-based
    and traditional media as appropriate.
  • Monitor
    and evaluate the use and effectiveness of media materials and share
    results and findings.
  • Maintain
    close collaboration with Regional Communication Advisers and HQ
    Communication Officers for effective overall coordination.

4. 
Networking and Partnerships

Ensure that the
Regional/Country Office/Media Hub has a well maintained and continually
developed contact list of individuals, groups, organizations and fora
(including Government, UN, and bilateral counterparts), whose support is
essential to/can assist in achieving the advocacy and communication objectives
of the communication strategy.

Duties and Tasks:

  • Develop,
    maintain and update partners contact list/database.
  • Establish,
    document, review and refine process of working collaboratively with
    partners, including meetings, joint projects, information sharing etc.
  • Ensure
    or enhance the quality, consistency and appropriateness of
    country-specific communication materials, activities, processes and
    messages shared with partners.
  • Identify
    opportunities to strengthen the capacity of partners through appropriate
    advocacy and communication training, access to information, supplies and
    equipment and through knowledge sharing.
  • Monitor,
    evaluate and share results and findings with partners.

5. 
Celebrities and Special Events

Ensure that the
Regional/Country Office/Media Hub has a well maintained and continually
developed contact list of appropriate, nationally-known personalities who have
been identified, engaged and support UNICEF’s effort and who actively
participate in special events and activities that support country programme
goals.

Duties and Tasks:

  • Develop,
    maintain and update celebrities contact list/database.
  • Establish,
    document, review and refine process of working with celebrities, including
    special events, media opportunities, field trips etc.
  • Participate
    in global advocacy activities by planning visits of Goodwill Ambassadors,
    National Committee representatives, Executive Board members etc.,
    including preparing information materials (e.g., press releases, programme
    summaries, country fact sheets and media kits), and necessary logistic
    arrangements. Highlight the achievements of the country programme.
    Maintain close collaboration with Regional Communication Advisers and HQ
    Communication Officers for effective overall coordination

6. 
Global Priorities and Campaigns

In addition to
local/national campaigns, ensure that the Regional/Country Office/Media Hub has
an effective process in place for integrating and taking action on UNICEF’s
global communications priorities and campaigns, both disseminating these
elements in a locally-appropriate way, as well as providing/enabling coverage
of the work in the country for global use.

Duties and Tasks:

  • Support
    the UNICEF global communications objectives and strategies through
    development of complementary country specific and local community
    materials and activities. Work plan should anticipate the inclusion of
    work on global priorities and campaigns.
  • Develop
    and deploy country office communication capacity to gather/facilitate the
    content and coverage of relevant country efforts. Use the opportunity to
    identify/highlight effective programme activities and results.
  • Ensure
    regular communication and co-ordination with relevant communication focal
    points in regional offices and headquarters divisions.
  • Involve
    children and young people in national campaigns and advocacy for child
    rights.

7.  Resource
Mobilization Support

Ensure that
global and country level fund-raising activities are supported by effective
advocacy and communication strategy and activities.

Duties and Tasks:

  • Mobilize
    country office communication capacity to support and gather/facilitate the
    gathering of content and coverage of relevant country efforts. Use the
    opportunity to identify/highlight effective programme activities and
    results in support of fund-raising.
  • Mobilize
    resources for fund-raising support by regular communication and
    co-ordination with relevant communication focal points in regional offices
    and headquarters divisions.

8. 
Management

Ensure that
human resources (the communication team) and financial resources (budget
planning, management and monitoring) are both effectively managed and optimally
used.

Duties and Tasks:

  • Develop
    a work plan for communication activities, monitor compliance and provide
    support and guidance to ensure objectives are met.
  • Plan
    and monitor the use of communication budgetary resources. Approve and
    monitor the overall allocation and disbursement and liquidation of funds.
    Take appropriate actions to optimize use of funds.
  • Identify,
    recruit and supervise staff, technical resources and consultants as
    necessary. Conduct and Implement effective performance planning,
    monitoring, performance development programme as required.
  • Ensure
    communication effectiveness, efficiency and delivery as well as a rigorous
    and transparent approach to planning, monitoring and evaluation.

9. 
Monitoring and Evaluation

Ensure that
communication baselines are established against which the achievement of
objectives of the communication strategy are regularly evaluated; analysis is
undertaken to continuously improve the effectiveness of communication strategy,
approach and activities; results and reports are prepared and shared on a
timely basis.

Duties and Tasks:

  • Provide
    technical support to ensure that a set of communication performance
    indicators is identified and adjusted as necessary, and these
    communication indicators are incorporated or fed forwarded in the Annual
    Management Plan, Annual Work Plan, etc.
  • Conduct
    timely and accurate monitoring and evaluation activities to ensure the
    communications objectives are met and the strategy is effective.
  • Undertake
    lessons learned review of successful and unsuccessful communication
    experiences and share observations/findings with country, regional and HQ
    communication colleagues so that best practices benefit UNICEF’s
    communication work.

10. Capacity
Building and Support

Ensure that the
Representative/Senior or Regional Communication Officer and the country
programme team are provided with professional expertise and advice on all
aspects of external relations communication as required; opportunities are identified
and addressed for building communication capacity among country communication
team, media and other relevant partners.

Duties and Tasks:

  • Advise
    UNICEF management, colleagues and staff on media strategy and implications
    for action and policies proposed.
  • Support
    communication activities through knowledge management, information
    exchange and building capacity of the country communications team. Enable
    appropriate advocacy and communication training, access to information,
    supplies and equipment, and developing training and orientation material.
  • Assist
    the Programme Communication Officer in the development of communication
    tools and/or strategies.
  • Identify
    opportunities to strengthen the capacity of partners through appropriate
    advocacy and communication training.

Qualifications
of Successful Candidate

  • An
    advanced university degree (Master’s) in Communication, Journalism, Public
    Relations. 
  • Minimum
    eight (8) years of progressively responsible and relevant professional
    work experience in communication, print, broadcast, and new media.
  • Exposure
    to Communication for Development is an asset.
  • Demonstrated
    experience in partnerships, private sector collaboration, public advocacy
    is an asset.
  • Demonstrated
    experience in fostering child and youth participation for advocacy is an
    asset.
  • International
    and national work experience (for International Professionals). Field work
    experience (for National Officers).
  • Background/familiarity
    with Emergency situations.
  • Excellent
    fluency in English (written & verbal) is required. Knowledge of an
    additional UN Language (Arabic, Chinese, French, Russian, Spanish) is
    considered an asset.

Competencies
of Successful Candidate

Core
Values

  • Commitment
  • Diversity
    and Inclusion
  • Integrity

Core
competencies

  • Communication
    – Level III
  • Working
    with People – Level II
  • Drive
    for Results – Level II

Functional
Competencies

  • Leading
    and Supervising – Level II
  • Relating
    and Networking – Level II
  • Applying
    Technical Expertise – Level II
  • Formulating
    Strategies and Concepts – Level II
  • Persuading
    and Influencing – Level II
  • Entrepreneurial
    Thinking – Level II 

To view our
competency framework, please click here

UNICEF is committed
to diversity and inclusion within its workforce, and encourages qualified
female and male candidates from all national, religious and ethnic backgrounds,
including persons living with disabilities, to apply to become a part of our
organisation.

Advertised: 16
Jun 2016
Egypt Standard Time
Applications close: 08
Jul 2016
Egypt Standard Time

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