Supervisor: Head of Programs
Position Type: Full Time
Area of Interest: MEAL
Job Grade: 10
Background
Catholic Relief Services has worked in Uganda sincei965,initially providing
emergency assistance to Sudanese refugees living in the north. Over the years,
CRS has expanded its programming to also address development needs in western,
central and eastern Uganda. CR5’ projects in Uganda currently include
agriculture, health [including OVC], microfinance, peace building and youth.
CRS Uganda implements its programs through partnerships with local
organizations, including the Catholic Church, other faith-based organizations
and community entities for maximum impact and sustainability. Program
approximately $15 million USD, with funding from USAID, USAID/DCOF, MasterCard
Foundation, DFTD, GAVI Alliance and Ben & Jerry’s ice Cream Corporation.
Monitoring, Evaluation, Accountability and Learning [MEAL] is essential to
ensure the quality of any programs by both capturing and understanding project
progress with the aim of monitoring and evaluating project progress toward
goals and objectives, to foster a learning environment and to support adaptive
management through the use of reliable and real-time project information:
Primary role
The MEAL Program Manager will serve as the Head of the MEAL Department in the
Uganda country program [CP], coordinate communication on MEAL/Information
Communication, Technology, for Development [ICT4D] across the CP, liaise with
external MEAL/ICT4D actors, facilitate I capacity building opportunities for CP
staff on MEAL and the integration of ICTAD solutions to support real-time
information management of quality data and play a key role in the hiring of new
department staff and other department related human resources issues. The MEAL
Program Manager will also support new project design efforts, operationalize
MEAL plans and provide additional ad hoc support as requested by specific
programs. The MEAL Program Manager supports program design workshops to
elaborate measurable results frameworks and designs program specific MEAL plans
and MEAL budgets based on the results framework.
The purpose of this position is to coordinate the country programs efforts in
MEAL and ICTAD while strengthening CR5 Uganda’s MEAL capacity ‘throughout the
country program, and to ensure systematic systems for each project that feed V
into a country MEAL system. The ‘MEAL Program Manager will be responsible for
providing guidance, leadership and technical support in strengthening the
management information systems that facilitate accurate analysis of program
performance and impact. S/he will work to improve CRS Uganda programs quality
in utilizing project MEAL tools and standards.
S/he will support the strengthening of CR5 Uganda staff, and indirectly partner
staff, capacity in utilizing project MEAL tools and methodologies. S/he will
keep abreast of MEAL approaches to ensure the use of technically appropriate
monitoring and evaluation models and information systems. S/he will be based in
the Kampala and have an effective coordination of the MEAL Department. The
position will require travel up to 40% of LOE.
PRIMARY RESPONSIBILITIES
MEAL coordination across the country program
- Lead
the development and coordination of the MEAL Department in Uganda - Provide
guidance to CR5 staff in the design and enhancement of MEAL tools,
protocols, surveys and evaluation instruments to strengthen quality data
collection, analysis and reporting on projects indicators in adherence to
CRS MEAL policies and procedures. - Actively
contribute to the recruitment process through participation in job
description development, shortlisting candidates, interviews and the
development of written tests for all new MEAL, department staff to ensure
effective integration of MEAL competencies. - Coordinate
the integration of ICTAD in MEAL activities to optimize programmatic
efficiency and effectiveness through data collection and management, and
to take advantage of complementary efficiencies gained in program
implementation.
in project design
- Coordinate
timely needs assessments and provide technical oversight to map needs and
opportunities in project design. - Design
project-level Theories of Change [TOC]. Results Frameworks, Program
Frameworks [ProFrame] and MEAL narratives and budgets for proposals,
involving partners. - Support
CRS project teams and partners in the development of D|Ps and MEAL
components (IPPT, PMPI) in alignment with CRS MEAL policies and procedures
and donor requirements. - Collaborate
with program managers and partners to identify their MEAL related needs
and allocate resources accordingly. - Adapts
MEAL principles, approaches, systems and tools in emergency contexts to
ensure timely data for project decision—making and demonstrating project
attainment of objectives.
program monitoring and evaluation
- Leads
the design and implement monitoring systems according as per CRS MEAL
policies and procedures and donor MEAL requirements. - Promote
the effective use of CRS program quality [PD] tools and manuals. - Provide
support to MEAL staff to develop and maintain a MEAL operating manual for
each project to facilitate timely evidence-based analysis and reporting on
project data to feed into management decisions to support adaptive
management strategies. - Ensure
the collection and reporting on standard indicators for the regional
strategy, as well as common indicators for each of the Country Programs
[CP] sectorial strategies. - Develop
terms of reference {TOR} for studies and scope of work [SOW] for
consultants to conduct~‘ external special studies, reviews and project
evaluations, review evaluation tools and methodology and ensure the
necessary, level-of technical’ rigor as per donor and MEAL/policies and
Procedures. - Secures
human resources for evaluations based on profile descriptions, including
external consultancies, to support quality evaluation and review events as
per donor requirements and MEAL policies and procedures. - Coordinates
administrative and logistical processes of evaluations and reviews. - Assist
CRS Uganda staff in writing and reviewing quality, evidence-based MEAL
reports. - Ensure
quality management land archiving} of evaluation data. - Ensure
the conduct and implementation of periodic data quality assessments
an environment of learning and accountability
- Supports
the CRS Uganda programming team in development and implementation of
country program learning agenda - Lead
PO learning reflections for staff throughout the CP‘-is‘ needs identified
and liaised on project evaluations and special studies as outlined by
project MEAL plans. A - Promote
and support regular review of project progress via Learning to Action
Discussions [LAD] and stand—alone learning reflections - Support
CRS Uganda units institutional learning through the development of
effective learning systems and processes. . - Support
CRS Uganda ‘ in development and implementation of knowledge management
systems - Guide
CR5 programming team to develop and implement comprehensive accountability
mechanisms that ensure voices of beneficiary and other stakeholders are
heard and integrated into programming. - Facilitate
sharing of good practices and lessons learned within CR5 at the CP,
regional and agency levels I
Supporting Agency strategy in MEAL and ICTLD
- Manage
the coordination of the CP MEAL department in alignment with emerging and
changing agency priorities and the agency strategy. - Lead
the CP to develop and operationalize its own MEAL and ICTAD strategies to
meet CP needs. - Serve
as the focal point for ICTAD at the CP to coordinate with GKIM on ICTAD
integration in CP programming, in particular for MEAL initiatives.
Competencies (for all CR5 Staff)
- These
are rooted in the mission, values, and principles of CR5 and used by each
staff member to fulfill his or her responsibilities and to achieve the
desired results. - Serves
with integrity - Models
Stewardship - Cultivates
Constructive Relationships - Promotes
Learning
Competencies specific for this position
- MEAL
in Design: Developing pl”Oj6Cl~lBV6l TOC, Results Frameworks,
ProFrames, related MEAL system tools and components, and accompanying MEAL
narratives. - Monitoring:
implementing monitoring activities, including timely collection of quality
data, set up and maintenance of databases, facilitation of participatory
reflection on monitoring results and submission of timely progress
reports. - Evaluation:
Supporting project and program evaluations and reviews by ensuring the
quality of evaluation ‘methods, tools and data and facilitating the use of
evaluation results to inform decision-making and enhance learning - Accountability:
Improving our accountability to a range of stakeholders through increased
participation, transparent communication, responsive feedback mechanisms
and adherence to internal. and external quality standards and
requirements. ‘ - Learning:
Promoting. excellent knowledge management and‘ collaborative learning
processes at the project, program and institutional levels, generating
robust evidence, for project and programmatic leaning that leads to
action. decision-making and influence. - Analysis
and Critical Thinking: Engaging with data, challenging biases and
assumptions, posing thoughtful questions, pursuing deeper understanding of
evidence through reflection and perspective-taking, and making informed
programming decisions. - ICT
for MEAL: Applying knowledge on information and communication technologies
[ICT], both hardware and software, for opportune and accurate data
collection, database management and conducting timely analysis.
Manager Competencies
- These
are rooted in the mission, values, and principles of CRS and used by each
program manager to fulfill his or her responsibilities and to achieve the
desired results. - Sets
clear goals and manages toward them - Collaborates
effectively with staff and Stakeholders - Manages
Financial resources with integrity - Applies
program quality standards to project design and organizational learning
and Coaching/mentoring
Responsibilities
The MEAL Program Manager directly supervises MEAL staff and participate in the
hiring and supervision either directly or indirectly ‘of future MEAL staff.
Additionally, s/he will provide support in mentoring support to all MEAL staff
and will review their annual performance appraisals
Key Working Relationships
Internal: Country Representative, Head of Programs, Deputy Head of Programs;
Business Development Specialist, MEAL ‘Department staff, Operations Team, East
Africa Regional Office [EARO] DRD/PQ, EARO Regional Technical Advisors for
MEAL.
External: National and international NGOs; regional and international research
‘agencies; civil authorities; donors; and, UN agencies.
Qualifications
- Master’s
degree in one of the» ‘following: international development, international
affairs, public affairs or related field with an analytic focus leg.
statistical and economic analysis] - Ten
years‘ experience working in a development setting preferably with an
international NGO, with at least five years of experience working in MEAL
and at least two years of experience as a supervisor; ICTAD experience
preferred - Proven
ability to establish/maintain and use MEAL systems from project design to
implementation including work with results frameworks and theories of
change] as-vi/ell as building staff capacity to utilize systems. - Knowledge
of program quality standards, MEAL standards, Catholic Social Teaching and
the justice lens preferred ‘ - Experience
in project design, project management and MEAL - Capacity
to work closely, understand and support local Church partners - Familiarity
with M&E policies, procedures and priorities of USAID, DFID, UN
agencies and Caritas agencies preferred - Native
level English written and oral communication skills - Experience
in staff development and partner capacity building required , - Experience
in designing and overseeing the implementation of program evaluations and
the use of evaluation findings to support program managers with adaptive
management » - Detail—oriented
and excellent time management skills - Ability
to meet deadlines and deliver required results in a timely and quality
manner. - Strong
computer skills: Microsoft Suite Word, Excel, Outlook. PowerPoint and
Publisher, SPSS/ STATA, ACCESS and Visual Basics
CLAUSE
This job description is not an exhaustive list of skills, effort, duties and
responsibilities associated with the position. CRS’ recruitment and selection
procedures reflect our commitment to protecting children and vulnerable adults
from abuse and exploitation. “I understand that CRS takes all allegations of
abuse and exploitation seriously. Abuse or exploitation of children or
vulnerable adults is grounds for immediate dismissal.”
Job application procedure
NOTE: Please submit cover letter, CV and three work references [names and
contact information only to ug_recruitment@crs.org
BY 9th August, 2016.
ONLY SELECTED CANDIDATES THAT MEET THE REQUIREMENTS WILL BE NOTIFIED. INTERNAL
APPLICANTS ARE ENCOURAGED T0 APPLY WITHIN THE FIRST 10 DAYS OF POSTING. ‘
EOE/M/F/D/V