About
US:
US:
UGAFODE
Microfinance Limited (MDI) is a registered financial institution in Uganda and
is adherent to the Central Bank’s regulations and guidelines and was founded in
1994 to provide quality microfinance services.
Microfinance Limited (MDI) is a registered financial institution in Uganda and
is adherent to the Central Bank’s regulations and guidelines and was founded in
1994 to provide quality microfinance services.
Job
Summary: The
Teller will be responsible for receiving cash and checking deposits and making
cash disbursements over the counter to clients on a day-to-day basis and
building customer relationships to encourage account activity for both savings
and credit products.
Summary: The
Teller will be responsible for receiving cash and checking deposits and making
cash disbursements over the counter to clients on a day-to-day basis and
building customer relationships to encourage account activity for both savings
and credit products.
Key
Duties and Responsibilities:
Duties and Responsibilities:
- Ensure
that all cash handling procedures are followed to secure safety of
client’s money and efficiency in operations. - The
Teller will provide over the counter advice on handling and completion of
relevant bank documentation by clients for completeness and alterations of
cash deposits and withdrawal transactions. - Provide
over the counter advice, marketing and encouragement for all of UGAFODE
products and increased client use of accounts. - The
Teller will process savings deposits, withdrawals, loan disbursements,
loan collections and other miscellaneous collections such as foreign
exchange, time deposit transactions, and payment of manager’s cheque and
payment of utility bills. - Prepares
cash transfer slips for cash requisition and cash transfer. - Accounts
and declares in the appropriate bank forms all financial transactions
including cash handled during the day; reports and declares teller
shortages/overages, and surrenders all the cash/money received over the
counter to the Branch Manager for custody. - Balances
end of day deposit and withdrawal transactions. - Prepares
teller’s proof sheet, schedule of daily transaction and report of
outstanding balances of accounts including accomplishing error correction
sheet, when necessary. - The
jobholder also prepares appropriate vouchers/entries for authorization by
the Branch Manager/Branch Cashier for posting. - Acts
as the secondary custodian of the main vault, cash vault and records
vault. - Responsible
for the safety of the cash box and its contents under his/her custody. - Maintains
the aggregate cash limit of teller’s box and cash on hand at any given
time. - Markets
bank products and services through cross selling and referrals. - Sorts’
bills, bundles and stamps teller number on bill wrapper and initials. - Develops
and recommends quality improvement processes for the tellering section. - Displays
a high level of standard of cleanliness, courtesy and discipline in
dealing with clients as a measure of public relations. - The
incumbent the Head teller of any easy signs of possible fraud by staff or
clients. - Transformation
activities and achievement of transformation objectives. - Makes
presentations and empowers clients in such a way that they become agents
of social, spiritual, political and economic transformation in their own
communities - Encourages
clients to open and use savings accounts, and to refer other customers to
UGAFODE - Encourages
the discussion, understanding and promotion of transformation activities
by clients - The
jobholder also encourages the transformational development among clients - Gender
policy and equity - Supports
and promotes the Network gender policy and the Network’s initiatives for
gender sensitivity and gender equity amongst the clientele and colleagues. - Self-
development. - Develops
and maintain own knowledge, expertise and professionalism. - Stays
abreast with current developments in micro finance and banking industry
including micro and macro environmental factors and trends, micro finance
products and poverty eradication strategies through local and
international networking activities. - Meets
personal training and development needs through relevant professional and
networks
Qualifications,
Skills and Experience:
Skills and Experience:
- The
applicants for the UGAFODE Teller jobs must hold University degrees in
business-related field or from a reputable university - At
least two years’ experience and training in similar banking, lending or
financing company - Previous
experience in customer care, marketing and cross marketing products,
signature verification, and counterfeit detection - The
Tellers should be highly dynamic, creative and innovative individuals with
financial sector experience. - Highly
knowledgeable and skilled - Highly
self-motivated team-player with the ability to adapt and work
co-operatively and effectively in different situations and teams to carry
out assigned task - Ability
to build and maintain effective relationships with individuals and team as
a whole - Effective
organisation, delegation, and time management skills - Ability
to motivate others by personal role modelling, professionalism,
credibility and trust - Ability
to handle difficult people and tense situations with diplomacy and tact - Ability
to deal with complex problems involving multiple facets and variables in
non-standardized situations - Ability
to work under pressure and with no supervision at all while performing
duties - Excellent
interpersonal skills. - Highly
energetic with the ability to be active throughout and willingness to
learn - High
level of honesty, integrity and confidentiality - Excellent
communication skills and high level of customer care - Willingness
to work long hours with minimum supervision - Age:
Below 30 years
How
to Apply:
to Apply:
All
suitably qualified and interested candidates should send their E-mail applications
which should include a motivation letter and an up-to-date detailed CV to: recruitment@ugafode.co.ug.
Address them to:
suitably qualified and interested candidates should send their E-mail applications
which should include a motivation letter and an up-to-date detailed CV to: recruitment@ugafode.co.ug.
Address them to:
Head
of Human Resources,
of Human Resources,
UGAFODE
Microfinance Limited (MDI),
Microfinance Limited (MDI),
Silva
Arcade, Plot 62 Bombo Road,
Arcade, Plot 62 Bombo Road,
P.O.
Box 30815, Kampala. Uganda
Box 30815, Kampala. Uganda
Deadline:
7th August 2017
7th August 2017
