Full-time)
Organization: Treetop Trekking Stouffville
Website: http://www.treetoptrekking.com
Location: Stouffville, Ontario
About Treetop Trekking
The first Treetop Trekking site opened in Quebec in 2002, and the
company has been growing ever since. We now have four established
parks in Ontario located in Barrie, Huntsville and Ganaraska (Port
Hope), and Brampton, Ontario, with a new park opening in Stouffville,
June 2014. With a new
park opening this summer, Treetop Trekking is
excited to bring the biggest and most exciting zip line and aerial
challenge game parks to new regions of Ontario.
Our company is made up of passionate and energetic individuals from a
diverse set of backgrounds who all have the same goal – to help the
people of Ontario make lasting memories through outdoor fun, exciting
physical activity and life changing personal growth.
Summary of Position
Treetop Trekking is looking for enthusiastic individuals who are
passionate about customer service. As part of the Treetop Trekking
team, you will be responsible for taking reservations (email and
phone), invoicing clients, opening and closing procedures, checking in
customers and keeping a positive attitude while delivering excellent
customer service.
Qualifications:
• Current First Aid and CPR.
• Must demonstrate excellent team work skills, decision making skills
and stay flexible
• Experience in the customer service, hospitality or tourism industry
• Must be comfortable working weekends/holidays
• Working knowledge of aerial courses and climbing is an asset
• Experience working in office administration is an asset
• Local area knowledge of Stouffville considered an asset
• Working towards a University or College degree in a related field is
considered an asset
• Must be 18 years or older
Responsibilities:
• Greet customers as they arrive on the site, answer questions about
reservations and the course
• Answer phone calls and emails, take reservations efficiently
• Responsible for opening and closing procedures and invoicing clients
• Coordinating Corporate Group bookings and School Bookings
• Follow emergency first aid protocols and be comfortable performing First Aid
• Work well with other staff to create a cohesive work environment
dedicated to providing a memorable customer experience
• Provide excellent customer service and must have great problem solving skills
Additional Information:
Please submit cover letter and resume in a single PDF document to the:
stouffville@treetoptrekking.com
Starting wage $13.00