The Institute of Policy Analysis and Research (IPAR) ,IT & Knowledge Management Officer Jobs in Rwanda

VACANCY
ANNOUNCEMENT
No.
IPAR/…./……/17
1.
BACKGROUND
The
Institute of Policy analysis and Research (IPAR –Rwanda) is an indigenous,
independent, not-for-profit Rwandan Institution that seeks to enhance evidence
based policy making and promote a culture of debate and dialogue on policy
issues in Rwanda, by conducting timely, releva

nt, high-quality, policy-oriented
analysis and research. IPAR Rwanda is dedicated to the pursuit of a flourishing
economy and a fairer society. The Institute seeks to strengthen the evidence
base available to government, civil society, the private sector and development
partners about the pressing social, economic issues facing Rwanda, and to
provide real time solutions to the challenges.

IPAR
Rwanda is seeking to recruit experienced and highly motivated IT &
Knowledge Management Officer
Job
Description
The
IT and Knowledge Management Officer will support knowledge sharing processes s
and administrate the technical back- end of IPAR’s knowledge management
software. The candidate will play a vital role in ensuring knowledge and key
information is easily accessible and widely distributed across the
organization, helping IPAR operate more intelligently and efficiently.
Specific
responsibilities:
1.
End user support
End
user support  ( IT troubleshooting)
Advice
in the use of computer hardware, software, and networks
Ms
Office & other applications programs solutions
Operating
Systems (Windows) Solutions
Data
Backup (Backup data from computers of staff & Researchers to the server)
2.
Network & Internet Administration
Ensure
the connection and security of network devices to LAN
Server
Management
Connection
to the Internet
3.
Website Administration
Website
Update & management site content and design
Maintenance
of IT Infrastructure and Equipment
Website
security
4.Webmail
management
Create
new  E-mail accounts  for new staff and Disable emails account for
staff who left
General
webmail maintenance
Provide
Assistance to any other staff when required
5.
Newsletter  Design & Dissemination
Design
the newsletter
Send
the Newsletter to all stakeholders
6.
Hardware and Software Maintenance
Install
Operating Systems  & other Application software
Maintenance
of IT & Electronic equipments 
Supervision
of general maintenance for all IT & Electronic equipments
7.
Documents & Publications Design
Ensure
the good design, layout and proper printing of publications
8.
Knowledge  Management
Monitors
and coordinates Resource Centre  Activities
Facilitating
access to online resources
Qualifications
We
are seeking an exceptional individual with more than 3 years of work experience
in knowledge management or information technology. Candidates who fit the
following criteria are strongly encouraged to apply:
Required:
  • Very
    strong technical skills, including the ability to troubleshoot, solve and,
    as needed, escalate technical issues on our internal, web-based knowledge
    management platform.
  • Exceptional
    organization and information synthesizing skills, with a demonstrated high
    quality of work and a strong attention to detail.
  • Excellent
    customer service demeanor, both in-person and over email.
  • Experience
    managing large-scale databases and tracking website analytics and key
    performance indicators.
  • Basic
    or advanced knowledge of HTML.
  • Proactive
    problem solver and ability to think critically.
  • Integrity,
    positive attitude, and friendly demeanor.
  • Can-do
    attitude and a willingness to learn and expand technical and project
    management skills.
  • Language:
    Strong English-language writing skills required and knowledge of any other
    language will be an added advantage.
Desired:
  • Relevant
    work experience in a knowledge management and information technology role.
  • Knowledge
    of Google Analytics; experience in Google Drive.
  • Technical
    writing experience.
  • Top-performing
    undergraduate degree in information management or other relevant fields
    from a recognized university.
  •  Proven
    ability to set and meet targets on the job.
2.
DURATION OF CONTRACT
The
position is available for immediate start and the duration of the initial
contract shall be 12 months, with possibility of renewal upon satisfactory
performance and availability of funds.
3.
REMUNERATION
A
competitive salary is available for this role, commensurate with experience and
qualifications.
4.
HOW TO APPLY?
Interested
candidates should send a short cover letter and CV to info@ipar-rwanda.org  by 26th June, 2017
at 5pm.
Short listed candidates will then be interviewed shortly
afterwards. Should you have any further questions please e-mail us in the above
e-mail in the subject line.
Please
note that only shortlisted candidates will be communicated to.
Eugenia
Kayitesi
Executive
Director
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