Job
Description
Description
Title:
Cashless Wet Mill Business Advisor
Cashless Wet Mill Business Advisor
Reports
to: SMS Bookkeeping Senior Business Advisor
to: SMS Bookkeeping Senior Business Advisor
Location:
Rwanda
Rwanda
Travel:
up
to 75% travel with in Rwanda
up
to 75% travel with in Rwanda
Grade:
I.
TechnoServe Background:
TechnoServe Background:
TechnoServe
works with enterprising people in the developing world to build competitive
farms, businesses and industries. We are a nonprofit organization that develops
business solutions to poverty by linking people to information, capital and
markets. With more than four decades of proven results, we bel
works with enterprising people in the developing world to build competitive
farms, businesses and industries. We are a nonprofit organization that develops
business solutions to poverty by linking people to information, capital and
markets. With more than four decades of proven results, we bel
ieve in the power
of private enterprise to transform lives.
II.
Program Description:
Program Description:
TechnoServe
is beginning a two-year project titled ‘Access to Finance for the Coffee
Sector: Increasing Working Capital Lending through Innovative Technology’ in
partnership with Access to Finance Rwanda (AFR), with the goal to increase
access to working capital finance to coffee washing stations (CWSs) and their
farmer suppliers within the Rwanda coffee sector through May 2019. To achieve
this, TechnoServe will take two approaches. First, it will continue to add
functionality to and scale the use of its pioneering coffeetransparency.com /
SMS-Bookkeeping lending platform with working capital lenders in the coffee
supply chain to enable increased and more efficient lending to CWSs during the
2018 and 2019 Rwandan coffee harvest seasons. Second, it will partner with
supply chain actors throughout the coffee value chain to design and build an
innovative mobile money-based wet mill payment system. The mobile money wet
mill system will enable CWSs to obtain working capital from lenders instantly
when needed throughout the harvest season, while creating inclusion for
smallholder coffee farmers into the formal financial sector and reducing risk
of fraud in payments to farmers from CWS site collectors.
is beginning a two-year project titled ‘Access to Finance for the Coffee
Sector: Increasing Working Capital Lending through Innovative Technology’ in
partnership with Access to Finance Rwanda (AFR), with the goal to increase
access to working capital finance to coffee washing stations (CWSs) and their
farmer suppliers within the Rwanda coffee sector through May 2019. To achieve
this, TechnoServe will take two approaches. First, it will continue to add
functionality to and scale the use of its pioneering coffeetransparency.com /
SMS-Bookkeeping lending platform with working capital lenders in the coffee
supply chain to enable increased and more efficient lending to CWSs during the
2018 and 2019 Rwandan coffee harvest seasons. Second, it will partner with
supply chain actors throughout the coffee value chain to design and build an
innovative mobile money-based wet mill payment system. The mobile money wet
mill system will enable CWSs to obtain working capital from lenders instantly
when needed throughout the harvest season, while creating inclusion for
smallholder coffee farmers into the formal financial sector and reducing risk
of fraud in payments to farmers from CWS site collectors.
III.
Position Description:
Position Description:
The
Cashless Wet Mill Business Advisor will report to SMS Bookkeeping Senior Business
Advisor and will be responsible for supporting the TechnoServe Coffee
Innovation Manager in the development, testing, deployment, and implementation
of the Cashless Wet Mill mobile-money based wet mill platform. The Cashless Wet
Mill Business Advisor will also lead the pilot of the “Cashless Wet Mill” to
select CWSs in Rwanda in partnership with value-chain partners during the 2018
and 2019 harvest seasons, with activities including CWS mobilization, the
development and delivery of a Coffee Washing Station and Farmer training
curriculum, providing ongoing harvest season CWS field support, and leading
yearly end-of-season feedback sessions with users. The ideal candidate will
have a proven background in supporting or implementing field-based mobile money
systems, ideally within an agricultural context.
Cashless Wet Mill Business Advisor will report to SMS Bookkeeping Senior Business
Advisor and will be responsible for supporting the TechnoServe Coffee
Innovation Manager in the development, testing, deployment, and implementation
of the Cashless Wet Mill mobile-money based wet mill platform. The Cashless Wet
Mill Business Advisor will also lead the pilot of the “Cashless Wet Mill” to
select CWSs in Rwanda in partnership with value-chain partners during the 2018
and 2019 harvest seasons, with activities including CWS mobilization, the
development and delivery of a Coffee Washing Station and Farmer training
curriculum, providing ongoing harvest season CWS field support, and leading
yearly end-of-season feedback sessions with users. The ideal candidate will
have a proven background in supporting or implementing field-based mobile money
systems, ideally within an agricultural context.
Responsibilities
and duties include, but are not limited to, the following:
and duties include, but are not limited to, the following:
STRATEGY
- Support
the finalization of strategic goals and operating model for the Cashless
Wet Mill platform. - Support
the creation of a Cashless Wet Mill platform roadmap, including platform
features and implementation targets between the 2018 and 2018 harvest
seasons. - Support
an industry analysis of current Rwandan coffee, financial institutions,
and telecom value-chain players to identify consortium of partners to
develop and pilot the platform. - Support
the design and scheduling of wet mill stakeholders’ leadership meetings
prior to each harvest season. - Support
the design of procedures and protocols for cases when Cashless Wet Mill data
seems incomplete, incorrect or indicating case of mismanagement /
corruption. - Support
the development of a sustainability strategy for the Cashless Wet Mill
platform post the conclusion of the project in 2019.
PLATFORM
TECHNOLOGY DEVELOPMENT
TECHNOLOGY DEVELOPMENT
- Support
the technical design of the Cashless Wet Mill functionality, with strong
support on the design of mobile-money transfers within the platform. - Coordinate
and lead TNS-internal and end user field-based testing of the platform
prior to platform rollout. - Support
the technical roll-out of the platform to target wet mills, including
ensuring infrastructure is in place prior to harvest season. - Identify
any issues within the platform and support TechnoServe Coffee Innovation
Manager and impacted stakeholders in troubleshooting technical solution. - Identify
new features and/or system improvements that can be developed for the
platform through feedback from CWSs and farmers, developing a ‘ground up’
roadmap for the platforms development.
PLATFORM
OPERATIONS
OPERATIONS
- Identify
and mobilize pilot CWSs to use platform during 2018 and 2019 harvest
seasons in partnership with implementing partners. - Design
and deliver Cashless Wet Mill and mobile-money literacy training to
identified CWSs and farmers prior to the onset of each harvest season. - Design
and deliver Cashless Wet Mill lender training to identified Financial
Institutions and Coffee Service Providers utilizing the Cashless Wet Mill
prior to the onset of each harvest season. - Set
up Cashless Wet Mill for each harvest season, including registering all
wet mills and farmers for the season. - Monitor
Cashless Wet Mill platform usage and provide field based assistance to
CWSs and Farmers using the system throughout the harvest season. - Support
all end of season data reconciliation activities, including leading all
field based CWS visits. - Schedule
and lead end of season CWS, Farmer, and Lender feedback sessions at the
conclusion of the harvest season.
ADDITONAL
SUPPORT ACTIVITIES
SUPPORT ACTIVITIES
- Support
in rollout of the TechnoServe SMS Bookkeeping Platform work streams. - Support
in awareness creation at relevant stakeholders with focus on telecom
institutions. - Support
in development of feedback mechanism designed for users and lenders. - Support
in compiling of regular project reports for Access to Finance Rwanda
(AFR).
IV.
Required Skills and Experience:
Required Skills and Experience:
- Degree
in Finance, Business, Accounting, or equivalent experience - Proven
success in developing, implementing, and/or managing mobile-money based
systems, with at least 5 years of work experience working with
mobile-money systems within a rural context. Specific experience with
mobile-money based systems in an agricultural context an advantage. - At
least 3 years of relevant co-operative and/or farmer level training
development and rollout experience, with experience in the coffee sector
an advantage. - Working
verbal and written proficiency in English and Kinyarwanda - Strong
market orientation, entrepreneurial and innovative thinker - Proven
communication, presentation and writing skills - Proven
ability to work independently, delivering high-quality end products - Prior
experience within the coffee sector, working with smallholder farmers,
and/or working at a telecom institution an advantage. - Familiarity
of working with cloud-based IT systems an advantage, including experience
troubleshooting IT system problems.
V.
Success Factors:
Success Factors:
Competency
is a combination of knowledge, skills and abilities (KSAs) directly
related to successful performance on the job.
is a combination of knowledge, skills and abilities (KSAs) directly
related to successful performance on the job.
Core
Competencies include:
Competencies include:
- Integrity
and honesty:
Is widely trusted; seen as a direct, truthful individual; presents
truthful information in an appropriate and helpful manner; keeps
confidences; admits mistakes; does not misrepresent himself or herself for
personal gain. - Team
Work/ Relationships:
Works co-operatively and flexibly with other members of the team with a
full understanding of the role to be played as a team member and/or
leader, to achieve a common goal. Ability to build and maintain
effective relationships and networks. - Learning
attitude:
Proactively takes advantage of opportunities to learn. Actively
identifies new areas for learning; applies and shares new knowledge and
skill appropriately. - :
Demonstrates an understanding and appreciation for diversity and supports
diversity efforts. Interacts effectively with and inclusively with people
of all races, cultures, ethnicities, backgrounds, religions, ages, and
genders. -
Expresses ideas effectively in individual and group situations. Listens
effectively; shares information, ideas and arguments; adjusts terminology,
language and communication modes to the needs of the audience; ensures
accurate understanding; acts in a way that facilitates open exchange of
ideas and information; uses appropriate non-verbal communication. - Decision
making/Problem Solving:
Is able to analyze situations, diagnose problems, identify the key issues,
establish and evaluate alternative courses of action and produce a
logical, practical and acceptable solution. Is able to make
effective decisions on a day-to-day basis, taking ownership of decisions,
demonstrating sound judgment in escalating issues where necessary. - Results
Oriented/ High Quality Deliverables: Stays
focused on the efforts necessary to achieve quality results consistent
with programmatic or departmental goals. Demonstrates the ability to
achieve effective results; works persistently to overcome obstacles to
goal achievement. Accomplishes tasks by considering all areas involved, no
matter how small; showing concern for all aspects of the job; accurately
checking processes and tasks. - Planning
& Time Management:
Establishes a course of action for self and/or others to accomplish a
specific goal. Effectively plans, schedules, prioritizes and controls
activities; identifies, integrates and orchestrates resources (people,
material, information, budget, and/or time) to accomplish goals.
Prioritizes work according to the program or department’s goals, not just
own job responsibilities; manages own time effectively. - Business
Acumen:
The
ability to use information, ask the right questions and take decisions
that make an impact on the overall business performance.
VI.
Career Pathways:
Career Pathways:
The
positions that may be a next career opportunity for employees in this job title
include Senior Business Advisor.
positions that may be a next career opportunity for employees in this job title
include Senior Business Advisor.
VII.
Application Instructions:
Application Instructions:
Qualified
and interested applicants should submit a non-returnable single Word-formatted
document consisting of cover letter, resume and salary history to HR officer Mkayiranga@tns.org. The final deadline for
application is January 9th, 2018.
and interested applicants should submit a non-returnable single Word-formatted
document consisting of cover letter, resume and salary history to HR officer Mkayiranga@tns.org. The final deadline for
application is January 9th, 2018.
Women
are encouraged to apply.
are encouraged to apply.
Please
identify the position for which you are applying in the subject line. Only
applicants meeting minimum qualifications will be considered or contacted. No
phone calls please.
identify the position for which you are applying in the subject line. Only
applicants meeting minimum qualifications will be considered or contacted. No
phone calls please.